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Naples Mazda - Service Center

Naples, FL

4.5
1,137 Reviews

1,137 Reviews of Naples Mazda - Service Center

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May 24, 2025

Gray service attention to detail clean surroundings personal very professional and courteous great location and good More

by Blue
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Roger Hess
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 24, 2025

Attentive to customer needs. Value for CX5 is excellent. Service department is exceptional. My 5th CX 5. More

by CEWNAPLES
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Danniela Alves
5.0
This rating includes all reviews, with more weight given to recent reviews.
Roger Hess
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 23, 2025

Easy to make an appointment; service advisor listened to my requests and kept me informed. Quicker than expected. More

by William L
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Danniela Alves
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 22, 2025

Everything went very good Jeff was a very pleasant salesman . If I was to buy another car I would seek out Jeff, all the other staff members were a pleasure to work with and very helpful. More

by Roscoe3anderson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kathryn Haenn was also a good person to talk to and very helpful.
May 18, 2025

Staff was friendly and efficient. Dealership was clean and provided a waiting area that was comfortable. More

by paulette_ring
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Danniela Alves
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mariano Garcia
May 17, 2025

As always, I was kept informed on work being done and given the best possible information. More

by AUXMW
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Roger Hess
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 16, 2025

It has always been a good experience leasing a car from Naples Mazda for me. I have been using the same sales rep. For the past 9 years John Lazor. More

by Avphome
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Lazor
5.0
This rating includes all reviews, with more weight given to recent reviews.
Roger Hess
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 15, 2025

Service was fast enough and I appreciate the free car wash.everyone was very nice. More

by Jenebowden17
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Danniela Alves
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 14, 2025

Everything about the service was good from being greeted walking in the door, updates as the work is being done and any further service needed. Great Job! More

by PATTYZIELKE3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Danniela Alves
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 14, 2025

- Time Delay, 1 hour 30 minutes beyond quoted wait. - Price quote versus incorrect invoice requiring me to wait additional time to rectify. - Waiting room in dealership is uncomfortable, thermosta More

by STEVEABRAMS53
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mariano Garcia
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