Naples Mazda - Service Center

Service advisor was organized, timely and explained things well. He provided updates on the progress. I was in and out in about 90 minutes. Overall a great experience. things well. He provided updates on the progress. I was in and out in about 90 minutes. Overall a great experience. More

I’m a snowbirder from up north, get my car serviced every season before I go home. Always a pleasant experience with the service department, they explain everything and answer all my questions, thanks see yo season before I go home. Always a pleasant experience with the service department, they explain everything and answer all my questions, thanks see you next year More

Prompt service, Roger was great to work with for my service. Call back serviced and part ordered for my car service. Call back serviced and part ordered for my car More

Everybody was very cordial and feedback was very good. Will continue to bring my car to this dealership. Will continue to bring my car to this dealership. More

Roger Hess is an out standing customer service manager. Explanatory, cordial, and helpful. One of the best I’ve seen in the industry. Explanatory, cordial, and helpful. One of the best I’ve seen in the industry. More

Very good communication with Roger. We bought a new car so service was 6 months away but we had a small problem that Roger took care of immediately. Very good company all around. We bought a new car so service was 6 months away but we had a small problem that Roger took care of immediately. Very good company all around. More

Very efficient and thorough. Pleased & impressed with video inspection. Pleasant and engaging service desk staff. Pleased & impressed with video inspection. Pleasant and engaging service desk staff. More

Roger truly made me feel like a valued customer. He was professional, courteous, helpful, informative and reassuring. I will return to Naples Mazda purely as a result of his interaction with me! He was professional, courteous, helpful, informative and reassuring. I will return to Naples Mazda purely as a result of his interaction with me! More

Easy dealing with the service representative. Vehicle was serviced promptly and the video report was very helpful. Will use their service departments regularly. Vehicle was serviced promptly and the video report was very helpful. Will use their service departments regularly. More

Four trips to evaluate why the fob intermittently locks & unlocks door & never opens the trunk has resulted in rear door actuators replaced for $1300 & problem is unchanged unlocks door & never opens the trunk has resulted in rear door actuators replaced for $1300 & problem is unchanged More