Naples Mazda - Service Center

Not that friendly or interested. Very unengaging. Didn’t honor my coupon. Quoted more than I usually pay Very unengaging. Didn’t honor my coupon. Quoted more than I usually pay More

Over charge $199 per hour for min 2 hr service. That took me 30 minutes at home to do That took me 30 minutes at home to do More

I liked the services in the dealer. Everything was very good from customer service to the technician Everything was very good from customer service to the technician More

Andra. ...was a game changer for us she was very professional, welcoming, attentive and had a Big Smile thru out our time spent at Mazda and we are going to ...was a game changer for us she was very professional, welcoming, attentive and had a Big Smile thru out our time spent at Mazda and we are going to have all our servicing and repairs done under her supervision.....and having drove the lender car it has me thinking if we need to buy another car it will probably will be a Mazda.. Rob Mucci cell 978 328 9145 More

Everything was quickly and cleaned , Andrea very professional and explained everything in details . Good job professional and explained everything in details . Good job More

Service advisor was good. Finance can’t get their act together and get warranty coverage they charged me for at time of purchase straight so every visit for a simple oil chang Finance can’t get their act together and get warranty coverage they charged me for at time of purchase straight so every visit for a simple oil change takes HOURS every visit. Would not recommend Naples Mazda to anyone. More

The price for a simple oil change has almost doubled . Cost too much. Very polite staff Cost too much. Very polite staff More

Took the car for service (oil change). Informed that the windshield fluid low indicator was on but the reservoir is full and the operation of it was not affected. I asked that the sensor Informed that the windshield fluid low indicator was on but the reservoir is full and the operation of it was not affected. I asked that the sensor be checked. Picked up the car and noticed the windshield washer indicator was still on. As a follow up, I received a text message that the whole reservoir Tank had to be replaced and it was not under warranty. I called FT Myers Mazda and they’re going to replace just the sensor, not the entire reservoir. Not happy with the service received at Naples Mazda More

Was good except it took quite a bit longer than expected. Since it took longer they provided a discount which was really appreciated Since it took longer they provided a discount which was really appreciated More

This dealership is friendly, kind, knowledge and efficient. They always complete the service in a timely manner and do an excellent job explaining everything. efficient. They always complete the service in a timely manner and do an excellent job explaining everything. More