Naples Nissan

Past experienc Although the recent service was outstanding, thanks to Earl, my past service experiences have been below average. For example, I recently left 2 voic Although the recent service was outstanding, thanks to Earl, my past service experiences have been below average. For example, I recently left 2 voice messages for the service manager and failed to get a return call. This was not true earlier as the service manager was helpful. Past service techs have been less than personable. I understand there have been some changes in the service department; maybe that will correct some problems. In answering yes to the above question, I'm reflecting the most recent service, not the past. The question would have been better had it had a scale; ie, 1 = not recommend and 10 = recommend. More

Salesman Sean Excellent service and excellent attendant I come back and come back I love Nissan from 2008 and I never change my cars in other dealer different of Excellent service and excellent attendant I come back and come back I love Nissan from 2008 and I never change my cars in other dealer different of Nissan More

Excellent service, fast and friendly, highly recommend Had a great experience at Naples Nissan, was greeted upon arrival, wasn’t hounded like at most dealerships, salesman Michael Maenza was awesome, didn’ Had a great experience at Naples Nissan, was greeted upon arrival, wasn’t hounded like at most dealerships, salesman Michael Maenza was awesome, didn’t try to push me into something I didn’t want, took the time to find out what I was looking for (price and style) and directed me to what I was looking for, which I ended up buying, overall a great experience More

service All was great, And handled in a timely fashion. I have come to expect such service and am very loyal to the Nissan brand. Thank you. All was great, And handled in a timely fashion. I have come to expect such service and am very loyal to the Nissan brand. Thank you. More

They explain me what services needed to be done and they were fast and very professional. They also provide me with a car service pick up. were fast and very professional. They also provide me with a car service pick up. More

Disappointing We recently moved to Naples from NC. After a few weeks & purchasing new license plates we went over to the dealership on a Sunday. Our furnishings We recently moved to Naples from NC. After a few weeks & purchasing new license plates we went over to the dealership on a Sunday. Our furnishings were delayed because of the hurricane coming to NC. My husband just needed a screwdriver to put on the plates. The first place we thought of was the Nissan dealership as our dealership in Wilmington was always so helpful. That is why we purchased a 2nd Murano. When we arrived there were a group of salesmen by the front door. All of which were not helpful since we were not buying a car. They sent him to another office in back. Again not helpful. I wrote the GM but not heard from him or anyone at the dealership. Rosemary Harding More

Excellent attentive service Everyone was welcoming. Explained everything, opened doors and thanked me for my business. I think the dealership is very clean and well maintained. T Everyone was welcoming. Explained everything, opened doors and thanked me for my business. I think the dealership is very clean and well maintained. Thank you More

incomplete work i visited the service center to fix 3 things. they fixed 2 of them. i had a voice in the front console and they tried to fix it twice but i still h i visited the service center to fix 3 things. they fixed 2 of them. i had a voice in the front console and they tried to fix it twice but i still hear it. More

exceptional service Actually all you could ask for. Caring professionals, excellent service, more than adequate amenities and a loaner if need be. They take care of you i Actually all you could ask for. Caring professionals, excellent service, more than adequate amenities and a loaner if need be. They take care of you in a timely manner. More

Outstanding service Earl was phenomenal taking care of all my concerns with my Sentra. He was attentive and more than willing to go the extra mile for me. Couldn’t be hap Earl was phenomenal taking care of all my concerns with my Sentra. He was attentive and more than willing to go the extra mile for me. Couldn’t be happier with his customer service. TJ was the mechanic that looked at my vehicle and went outside the box in coming up with solutions to each issue I had. His expertise won me over and I will request him service at my car from here on out. Big thanks to both Earl and TJ was a great job. -Quintin More