Naples Nissan

I was very pleased with my experience! I was very pleased with my sales team! Caesar was very knowable and informative. He helped me to decide on the perfect model for me. I was able to sh I was very pleased with my sales team! Caesar was very knowable and informative. He helped me to decide on the perfect model for me. I was able to share with the sales team how very different (much better) my experience was from the purchase of my previous vehicle. Caesar reviewed all aspects of my vehicle and helped me set up the electrinics. I was given contact information (KC) and an offer to help with any unforeseen issues. I couldn't be happier More

New purchase When we arrived at the dealership we were greeted by a very friendly salesman named Arquimides. He was polite, well mannered, and had a good sense of When we arrived at the dealership we were greeted by a very friendly salesman named Arquimides. He was polite, well mannered, and had a good sense of humor. Not only this, but he was quite knowledgeable. Since we knew what we were looking for, he immediately started checking the inventory. Although the vehicle was not available at this location, he was able to find it at another one. He showed us a similar model, and explained the differences between the one they had and the one we wanted. We then began dealing, and were able to close the deal at a price we were happy with and thought was fair. Arquimides explained all details of the sale, including the service and warranties they provide. Upon pickup, he also went over all aspects of the vehicle with videos when needed. He took us to the service department to show us where to go when we come for the complimentary car washes, and also for service appointments. He even scheduled our first service appointment for us in 6 months. He also gave us a follow-up call to see if we had any questions or concerns. Overall, we had a great car buying experience with an awesome salesperson. All of the staff including the sales manager, finance manager, service manager, and others were very friendly and helpful. We definitely would recommend Naples Nissan! More

2000 mile new car oil change & fluid level check Everything went fine and they were timely with the car. The Service manager was very good & made me feel right at home I'll go back for all of my serv Everything went fine and they were timely with the car. The Service manager was very good & made me feel right at home I'll go back for all of my service on my car. More

courtesy and politeness and knowledge A gentlemen at the front desk named Steve was very courteous and helpful. He explained everything that they were going to do with the car. A gentlemen at the front desk named Steve was very courteous and helpful. He explained everything that they were going to do with the car. More

Exceptional friendly service I felt welcome from the time I first drove up. Wonderful friendly servicemen and counter clerks. Leon made my first visit with my 2017 370Z wonderful I felt welcome from the time I first drove up. Wonderful friendly servicemen and counter clerks. Leon made my first visit with my 2017 370Z wonderful. I definitely will not dread having to get my routine services does done here! Thanks Naples Nissan! More

good people great service Leon, my service writer was personable and professional. He even provided a time update to me about halfway thru the visit - much appreciated since I Leon, my service writer was personable and professional. He even provided a time update to me about halfway thru the visit - much appreciated since I was waiting for my car. More

Amazing customer service! Upon pulling into the service department,Danny greeted me as soon as I opened my car door and got me taken care of promptly. I think I waited 30 minut Upon pulling into the service department,Danny greeted me as soon as I opened my car door and got me taken care of promptly. I think I waited 30 minutes max! He went over everything that was done and everything my car needed for the next visit. His customer service skills were exceptional. More

Amazing! The service rep I had was so helpful to me! From getting the problems identified to working thru the warranty process made me feel really good about The service rep I had was so helpful to me! From getting the problems identified to working thru the warranty process made me feel really good about my experience. Then he surprised me by taking care of one problem by himself!! More

In and out I came in for an oil change. I got helped with right away and received Excellent assistance. I left my car and received notification that my car was r I came in for an oil change. I got helped with right away and received Excellent assistance. I left my car and received notification that my car was ready under two hours. Excellent service experience. More