Naples Nissan

I went into Naples Nissan this past weekend to look at the Nissan Juke. I met with Rick Essig the sales consultant who was friendly, easy to work with and agreeable. I test drove the Juke with my husban the Nissan Juke. I met with Rick Essig the sales consultant who was friendly, easy to work with and agreeable. I test drove the Juke with my husband and we liked it a lot and ended up buying it! I was not looking to buy anything this weekend, just started shopping around. Rick's approach to sales was laid back and made it very comfortable to buy the car. He transfered title and insurance in a couple of calls, things I had to do in the past which were a pain. Thanks Rick! Next, I worked with Jimmy Goodwin who took great care in giving us the deal we wanted on the Juke and included a great deal on roadside assistance, repairs and dent repair for 5 years. He was easy to work with, funny and likeable. Rick and Jimmy made our experience at Nissan better than most of our other anxiety ridden car buying experiences. The overall feeling in the dealership seemed relaxed and friendly which made it a relief to purchase from Naples Nissan. They were thorough in their care, their follow up has been excellent and I love my new JUKE!Thanks again for an excellent experience at Naples Nissan, Rick and Jimmy, and all of the other staff who have sent follow ups- we will definitely be seeing you again in the future! Marti Koehler, Nissan Juke owner and Nissan Loyal Supporter More

Mike listened to what we wanted and were looking for. He took his time to see how he could meet out needs and get my daughter in the right car for her. He actually did such a good job, I was able to lease took his time to see how he could meet out needs and get my daughter in the right car for her. He actually did such a good job, I was able to lease a new car, something that I was not intending to do. Dealer ship was clean and every one was very professional. More

THEY WERE BOTH VERY HELPFUL AND FRIENDLY. THEY MADE THE EXPERIENCE A PLEASANT ONE WITH THERE KNOWLEDGE AND EXPERTISE!! I HAVE BEEN RECOMMENDING NAPLES NISSAN TO MY FRIENDS AND FAMILY SINCE MY PURCHASE. EXPERIENCE A PLEASANT ONE WITH THERE KNOWLEDGE AND EXPERTISE!! I HAVE BEEN RECOMMENDING NAPLES NISSAN TO MY FRIENDS AND FAMILY SINCE MY PURCHASE. More

Took the time to find us the car and the deal that we wanted. Great all around experience. Very happy with our brand new Sentra. wanted. Great all around experience. Very happy with our brand new Sentra. More

Let me tell you this was the most enjoyable dealer experience I have had in a long time. Hector was very nice and helpful .keep it up guys great job :) experience I have had in a long time. Hector was very nice and helpful .keep it up guys great job :) More

Dealing with Austin Kellam and Angel Pagan was the best! I felt very comfortable and not pressured, As I did at other dealers around town. They answered all my questions. I told Austin exactly what I wa I felt very comfortable and not pressured, As I did at other dealers around town. They answered all my questions. I told Austin exactly what I wanted and around the budget i needed to stay in, and he produced it!!! They both took their time and explained all facets with me. even staying late. (sorry guys!) Car buying is not easy and can be very stressful especially when there is so much awesomeness to choose from at Naples Nissan as I encountered first hand but they got me through it, and I love love love my Nissan Rouge. Thanks guys!!! More

excellent customer service! very friendly and they work hard to make your experience very pleasant. austin was just great,denise was awsome in working to get me what i wanted, and and james did exactly wha hard to make your experience very pleasant. austin was just great,denise was awsome in working to get me what i wanted, and and james did exactly what he said he would do. thank you all! More

This buying experience was as "high pressure" as I've experienced. The bottom line was that we ended up with a deal that was satisfactory to both the dealer and me. I stopped by to learn about th as I've experienced. The bottom line was that we ended up with a deal that was satisfactory to both the dealer and me. I stopped by to learn about the new Nissan Altima and get the $25 gas card that was advertised for taking a test drive. There was also an offer to provide a gift card of up to $500 if you bought a car. These promotions were advertised in the Naples Daily News, but neither the salesman knew of the promotions nor management. Once I bought the car they tried to convince me that the up to $500 gift card was really the $25 gas card. I had to insist that that was not the case. A free tank of gas was then offered. Now that I bought the car I'm expecting the gift card. None was offered other than management instructing the salesman to remind him to process the gift card at another time. I'm waiting for the gift card. Despite the high pressure and the lack of knowledge by both sales and management of the promotions, the overall experience was courteous and pleasant. More

My wife and I was approached by a sales person who listen to what models, age, wear and price we had of interest. After test driving, reviewing, and within 15 minutes, he helped narrowed the choices to thre to what models, age, wear and price we had of interest. After test driving, reviewing, and within 15 minutes, he helped narrowed the choices to three and shortly thereafter zeroed in on one to negotiate. Then after swapping two proposed bids, we reached an agreed purchase price that was close to my target. No hassling with 3-4 role playing actors, no wasting time on dickering/bantering on deceiving deals, and no surprises of adding hidden/undisclosed costs. After horrible experiences with other dealers, Naples Nissan was refreshing. Afterwards, staff remained patient and supportive when I was gathering the necessary information for them to process the paperwork. This was not an easy task because I had just moved to Florida. I look forward to using their service facilities as everyone at Naples Nissan appeared professional, polite, and committed to customer service. Genuine people who believe in win/win transactions. Big thanks to Naples Nissan. Apologize for not remembering the sales person's name as I do not have his card at the time of completing this survey. More

Called and left a message and emailed Nadine regarding adding cruise control to my Nissan. I also am looking to buy or lease a new Nissan and was hoping for a great experience. Unfortunately I cannot reco adding cruise control to my Nissan. I also am looking to buy or lease a new Nissan and was hoping for a great experience. Unfortunately I cannot recommend this person or dealership as she never called back or emailed me. All I can assume is poor customer service. More