Naples Nissan

27Jan2021: Oil Change and Tire Rotation, worked a RECALL. Excellent! Communicated well, billing was fast and easy. My SOLE reason for buying a car at a dealer is the Sevice Dept and this ser RECALL. Excellent! Communicated well, billing was fast and easy. My SOLE reason for buying a car at a dealer is the Sevice Dept and this service was excellent. ** Bob received me to drop off my car and take care of everything! Jim Wilson ensured the car was ready, called to confirm and made the payment process quick and easy. David (driver) was excellent and friendly. ~~~~~~~~~~~~~~~~~~~~~~~ Previous maintenance: Jim Wilson was good. The car was washed. (1st time NISSAN washed it after servicing it in last 4-5 visits. ((included Southern Va and my first visit / Oil Change at this Dealership.)) ** We are planning to trade this car in come January, and dependent on the Service Department is where we buy our next car. More

Excellent service! Very helpful and courteous. James at the service department was great, he helped me promptly resolve a problem with one of the tires in my new car even though I did not have an appointme the service department was great, he helped me promptly resolve a problem with one of the tires in my new car even though I did not have an appointment and I had just bought the car at a different dealership. Naples Nissan was far more helpful than the other dealership... More

Very happy with service and friendliness. Work to be performed was completely explained so I could make a decision on what services to have performed. performed was completely explained so I could make a decision on what services to have performed. More

My salesman Mike was a great guy! He tried to streamline the process as quickly as possible. I was very disappointed that sign on the car said 10, plus change. Even with a 3,000 trade in, I still paid over the process as quickly as possible. I was very disappointed that sign on the car said 10, plus change. Even with a 3,000 trade in, I still paid over 18,000 for it. In retail terms that’s a total misrepresentation. More

Great service I really recommend going for service with these guys thank you very much for all the help you guys provide to all customers these guys thank you very much for all the help you guys provide to all customers More

My wife and I had just experienced a total loss of our leased 2019 Nissan Rogue. So, we were under the gun to find a quick replacement and were not restricting ourselves to Nissan. But Naples Nissan was leased 2019 Nissan Rogue. So, we were under the gun to find a quick replacement and were not restricting ourselves to Nissan. But Naples Nissan was the only local dealership willing to negotiate with us. They took the time to listen to our needs and budget restrictions. Our young salesman was very courteous and patient. I admit, some salespeople can be pushy and even arrogant. We did talk to one in the showroom and mentioned him to the manager. But that's the sales business so if you're timid and always have a chip on your shoulder, you shouldn't shop for cars. We were satisfied with the deal we made and look forward to the same service we experienced on the sales floor when we bring it in for service. More

This dealership is great! The customer service and the information they gave me was very informative. I would definitely take my car back there again. information they gave me was very informative. I would definitely take my car back there again. More

Received car in excellent shapePrice was Received car in excellent shape Price was competitive Alex was honest and trustworthy Site was comfortable and Covid safety procedures were evident Received car in excellent shape Price was competitive Alex was honest and trustworthy Site was comfortable and Covid safety procedures were evident Did not feel stressed More

I recently had a very good experience in purchasing a 2019 used Mini Cooper from Naples Nissan. Mario Asturi was my salesman and Alison Ault handled the financing and extended warranty. Both were very fr 2019 used Mini Cooper from Naples Nissan. Mario Asturi was my salesman and Alison Ault handled the financing and extended warranty. Both were very friendly, knowledgeable and professional. Together they achieved the price, finance, maintenance and warranty goals I had set in order for this to be a good deal for me. Thank you both. More