Dealer Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Napleton Downtown Chevrolet Buick GMC
Chicago, IL
1,203 Reviews
Every dealership in the Napleton Auto Group is guided by a single principle -- putting the customer first. From 1931 when Edward W. Napleton opened a small Desoto dealership on the south side of Chicago to the more than 60 Napleton Auto Group dealerships our family owns today our commitment to customer satisfaction shines through at every Napleton dealership.
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:30 PM
Tuesday 9:00 AM - 7:30 PM
Wednesday 9:00 AM - 7:30 PM
Thursday 9:00 AM - 7:30 PM
Friday 9:00 AM - 7:30 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 1,203 reviews
March 26, 2026
It was very easy to make an appointment. They took me promptly at the right time. Todd was very helpful and the work was done within the a lot of time. They said everything was perfect. They took me promptly at the right time. Todd was very helpful and the work was done within the a lot of time. They said everything was perfect. More
by Bsabbia134
Employees Worked With
March 18, 2026
Very classy dealership, I am impressed! Everyone was friendly and courteous Plus a good service on my automobile. Everyone was friendly and courteous Plus a good service on my automobile. More
by goodwin7246
Employees Worked With
March 14, 2026
Your employees/staff are always knowledgeable, helpful and pleasant. Mike helped me understand my problem that I was having and the corrections that need addressing. and pleasant. Mike helped me understand my problem that I was having and the corrections that need addressing. More
by beatrice.warrick
Employees Worked With
Mike Olsen
March 10, 2026
Location is great. Employees are bubbling with enthusiasm to help make your service a win win situation. Employees are bubbling with enthusiasm to help make your service a win win situation. More
by Birdie
Employees Worked With
March 05, 2026
My name is Nellie. Allen Washington was salesman. He is professional, patient and humble. He addressed my concerns to my satisfaction. The next time I purchase a vehicl Allen Washington was salesman. He is professional, patient and humble. He addressed my concerns to my satisfaction. The next time I purchase a vehicle, I will choose Allen. More
by Yvonne
Employees Worked With
March 02, 2026
Mike is great he fix my windows when they let down on there own mike look AT my radio I'm very happy with his kind help there own mike look AT my radio I'm very happy with his kind help More
by cgilesm01
Employees Worked With
Other Employees :
Mike
February 28, 2026
He was very professional and made sure that I got the service I needed. Very positive with Todd. This was the first time my visit there was this positive. Todd is good! service I needed. Very positive with Todd. This was the first time my visit there was this positive. Todd is good! More
by brady_antoinette
Employees Worked With
February 25, 2026
Due to it was my first time getting service everyone was nice and professional. Especially Todd he was alsome nice and professional. Especially Todd he was alsome More
by T
Employees Worked With
