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Napleton Ford of Oak Lawn
Oak Lawn, IL
3,746 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 3,746 reviews
October 30, 2019
Excellent service Walked in, made an appointment, three hours later dropped the car, picked it up the next day with the clutch changed and whatever else the technician Walked in, made an appointment, three hours later dropped the car, picked it up the next day with the clutch changed and whatever else the technician did. Now drives like a brand new car More
by Cornell
Verified CustomerEmployees Worked With
Eva
October 30, 2019
Royal service I appreciated the courtesy of the staff, the prompt service, and especially the being shuttled to the mall instead of having to sit and wait in the lo I appreciated the courtesy of the staff, the prompt service, and especially the being shuttled to the mall instead of having to sit and wait in the lobby. Excellent service! More
by Angrobi
Employees Worked With
No one, Yaz Rabah
October 30, 2019
Ford replace bad clutch at no charge Had a good experience for once at this place. Paul, the head of the service department, was really friendly and knowledgeable - he made my day. Car wa Had a good experience for once at this place. Paul, the head of the service department, was really friendly and knowledgeable - he made my day. Car was done in a couple hours, shorter than I thought. More
by Never Again 1#
Employees Worked With
Paul Werges
October 30, 2019
Quick, efficient, friendly and recommendable Each experience at hawk is a pleasure and I would recommend them to anyone w will buy our next car at hawk and have told our children the same Each experience at hawk is a pleasure and I would recommend them to anyone w will buy our next car at hawk and have told our children the same More
by RBFANELLI47
Employees Worked With
alax
October 30, 2019
Peace of mind You have a peace of mind when you walk into Hawk Ford with the courtesy and professionalism and quality of work Knowingly when you leave the job is do You have a peace of mind when you walk into Hawk Ford with the courtesy and professionalism and quality of work Knowingly when you leave the job is done right More
by LAJB4848
Employees Worked With
Antony Garcia, Brittanie Cowan
October 29, 2019
Ford Fusion service Service was quick and painless on my pockets. Service work was expanded clearly, and understandable. I had no doubt in the service department tack Service was quick and painless on my pockets. Service work was expanded clearly, and understandable. I had no doubt in the service department tackling the job at hand. Thanks again, and if I need you " Got your number on speed dial" More
by Love My Lincoln
Employees Worked With
Alax
October 29, 2019
Quick and easy Very easy to do business with. The process was also quick. That is why they get my business including any service work. Job well done Very easy to do business with. The process was also quick. That is why they get my business including any service work. Job well done More
by RICHARD.RYAN
Employees Worked With
Brian Ihde
October 28, 2019
Customer. Satisfaction First! From my initial contact online through the whole process, Yaz and Ramy were very personable and considerate of my situation in that l needed to purcha From my initial contact online through the whole process, Yaz and Ramy were very personable and considerate of my situation in that l needed to purchase a dependable car at a reasonable price. Dan, the finance man assisted me in selecting much needed protection in the event of unforeseen occurrences. After feeling that overwhelming sense of "buyers' remorse", l am grateful that l returned to Hawk Ford for my replacement car. I trust this dealership because of my prior experience with them. Professional, courteous, considerate, all areas!! More
by Meli
Employees Worked With
Other Employees :
Nick Shaqra, Brittanie Cowan, Ramy Modalala, Yaz Rabah, Erica Stienz
October 26, 2019
Quick Lane Service Their service is second to none, I’m always satisfied whenever I take my car in for any issue. Quick LANs , which I get most of my service done is a Their service is second to none, I’m always satisfied whenever I take my car in for any issue. Quick LANs , which I get most of my service done is awesome. I love the walk in policy , it works for me. More
by Peter
Employees Worked With
Alex
October 26, 2019
Oil change/ The works I asked for an oil change but, what I really wanted was the works. Meanwhile, I received a standard oil change. Since winter is quickly approaching, I I asked for an oil change but, what I really wanted was the works. Meanwhile, I received a standard oil change. Since winter is quickly approaching, I wanted everything inspected. So, called the service center and explained the miscommunication. They offered me to come back, and I received the additional service free of charge. More
by S.
Employees Worked With
Quick lane employees
