Back

Napleton Ford of Oak Lawn

Oak Lawn, IL

4.7
3,887 Reviews
Contact Dealership

6100 W 95th St

Oak Lawn, IL

60453

Directions

By Type

Showing 3,887 reviews

December 09, 2019

Good service Very good service, always nice and friendly.. the wait time is not bad, they do a good job recognizing problems with your vehicle and suggesting ha More

by Salaampage
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Karen Boll
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brittanie Cowan, Andrea Guzman, Erica Stienz
December 09, 2019

Excellent service I was a walk in oil change , they got me in and out within an hour very please with service and the customer service was great thank you More

by Britton544
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ramy Modalala
December 09, 2019

Good service I’ve been coming to ford since 2015. The staff is always helpful and very professional. Anytime I have an car issue I know they will take care of it. More

by Davonna
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Venditti, Paul Werges
December 06, 2019

Oil change Brought in my 2014 Subaru and it calls for full synthetic oil, but you installed the partial blend instead. Dissatisfied that you didn’t take the time More

by LARRYMARS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Alex
Dec 13, 2019 -

Napleton Ford of Oak Lawn responded

Thank you Larry for sharing your experience. This situation has been forward to the management team. Your feedback helps us improve our services. Give us a call at 708-599-6000 if you have any additional comments or concerns. Have a great day!

December 06, 2019

When ever I have work done on my explorer they and nice and take great care of thanks job well done all ways showing they care More

by srlennyo
Recommend Dealer
Yes
Employees Worked With
John brooks
December 05, 2019

Great service The quick lane staff has Fast, friendly and convenient service appointments. I was able to get my car in for service the same day. I will be back! More

by Saunders90
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Fast lane staff
December 05, 2019

Amazing!!! Joe Venditti and Brittanie Cowan made the whole process smooth and enjoyable! I will definitely be recommending Hawk Ford of Oak Lawn to everyone I kn More

by slcjoliet
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brittanie Cowan, Joe Venditti
December 05, 2019

Overall excellent experience I came in to Hawk looking for a used F-150. With Ali’s help, I was surprised to learn that I could get a brand new F-150 in exactly the configuration More

by Joe M
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ali Huseen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Joseph Storti
December 05, 2019

Fusion repair Bringing my car back to the dealership to after purchasing it at Hawk Ford, I totally expected to get the runaround. It was just the opposite within 1 More

by IRVCRRX
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Yaz Rabah, Paul Werges
December 05, 2019

Service I did not speak to anyone about the things they found that needed to be corrected..This is the first time it happened ,I have been bring my car for ye More

by themarge318
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Erica Stienz
...
294
...