Napleton Ford of Oak Lawn - Service Center

Very helpful service people; fast turn-around on my oil change; comfortable waiting area; friendly people change; comfortable waiting area; friendly people More

I like how professional the staff was and informative they were with the condition of my car they were with the condition of my car More

Appointment taken on time. Service rep was kind and courteous.. I had seven recalls and the works package.. everything was taken care of in a timely matter.. I received a call Service rep was kind and courteous.. I had seven recalls and the works package.. everything was taken care of in a timely matter.. I received a call to pick up my car much sooner than expected. Very pleased with the service. More

The service department at Napleton was very nice and respectful. They looked out for my best interest. I would for sure return for future service needs. respectful. They looked out for my best interest. I would for sure return for future service needs. More

Dealership & service department was very helpful with getting me taken care of being that I was walk in, also explaining cost and time. getting me taken care of being that I was walk in, also explaining cost and time. More

I love this dealership and they are very friendly and kind. They have good service here. kind. They have good service here. More

They where Very professional, had good communication, great service, quick and efficient all around awesome experience great service, quick and efficient all around awesome experience More

Tommy the Service Manager is the best! He took care of my car like it was his own. He took care of my car like it was his own. More

The Work completed in a timely manner. Staff was courteous. Facility was clean and quiet. Staff was courteous. Facility was clean and quiet. More

Tim was accommodating ensured I was able to leave my car to be serviced by providing transportation home. Communicated once my car was seen/assigned to a technician and was able to assist with my last minut to be serviced by providing transportation home. Communicated once my car was seen/assigned to a technician and was able to assist with my last minute decision the have an oil change. Overall my experience makes me feel heard and appreciated. More