Napleton Nissan

The heavy set lady who collects payments all the time in the service department is extremely rude. The service guy handed her my keys on top of my service bill. She flipped my key fob across her desk showin the service department is extremely rude. The service guy handed her my keys on top of my service bill. She flipped my key fob across her desk showing no care at all about breaking it. It’s all caught on camera ( 1/18/22 at 1:15-1:20pm ) I asked her not to do that to my keys and she said she does that all day long.. after that she became even more ruder. I was there for 2 hours for an oil change and tire rotation. I will be taking my car to Orland Park from here on. I’ve been coming to this location for almost 2 years getting my car serviced. I’ve attached her initials so she won’t be a confused with anyone else. I’m thinking she’s the one that calls for the surveys so I’m thinking I won’t be getting one so I decided to write this. More

Extremely friendly staff and detailed explanations of products, services and amenities. Would recommend for the area. products, services and amenities. Would recommend for the area. More

Great experience! Our salesperson Cole, was wonderful! Would recommend to anyone looking for a car. Our salesperson Cole, was wonderful! Would recommend to anyone looking for a car. More

Customer service was excellent, no pressure, genuinely helpful throughout the buying process. I would recommend a visit if you are interested in buying a car helpful throughout the buying process. I would recommend a visit if you are interested in buying a car More

The nicest people I have ever dealt with when getting a vehicle. Juan was great and listened to my needs and concerns and got me into a beautiful Altima! vehicle. Juan was great and listened to my needs and concerns and got me into a beautiful Altima! More

The facility was neat and clean. The associate we worked with, Liz, was extremely kind, efficient, and helpful. The associate we worked with, Liz, was extremely kind, efficient, and helpful. More

I know this was going to happen when I took my wife in to see the Rogue see the Rogue More

Jordan was awesome she got me the car I wanted and was super polite ! Will be back super polite ! Will be back More

I have been getting the run a round for over 3 months on getting my refund back on my warranty money And had to trade a new Pathfinder cause of water in Rear tail lights getting my refund back on my warranty money And had to trade a new Pathfinder cause of water in Rear tail lights More