I was extremely tired and emotional the day I purchased - silly_lil_ang3l
I was extremely tired and emotional the day I purchased the car. I felt pushed into a purchase I was unsure of. The vehicle was a certified Pre-owned car. I was pushed quickly through paper work and not given time to read everything and had papers laid over top of papers so I could not see what I was signing, and pulled quickly away from me and told I would get copies at the end. The car I was told by Audrey had not been cleaned but while I was signing papers she would take care of that. Well the car was filthy!!! The floor mats were stained and filthy and very cheap looking and coming apart. The cameras stopped working on the car as soon as I got home. Then the key fab message popped up in the car for low battery, which are all things on the certified pre-owned checklist that should have been replaced and cleaned and thoroughly went over. I don't feel confident that the car went through the full proper INSPECTION EVEN THOUGH THEY CHECKED ALL THOSE THINGS OFF ON MY CHECKLIST THAT IT WAS COMPLETED WHEN CLEARLY IT WAS NOT DONE!! So then how do I know it was properly done at all because I can't trust the information filled out on the checklist because they checked off things that were not done, but check it off as done anyway! So now my car still needs to be fixed, which they did order the part for thanks to TJ, Jake, and Louis, but it also needs a thorough deep detailing inside and outside which I am told should might be done when I drop the car off to get the cameras parts fixed. I even tried to reach out to the GM of Bosak Nissan in Chesterton to talk about the problems I was having and I left a message on his voicemail I was never called back. When I mean filthy I mean foot prints and animal hair everywhere and sticky stuff on my light switch and door handle and many other gross things you would not appreciate putting your hands on while driving! I also had a problem with my car being left at the dealership until I could get someone to drop me off to pick it up due to I work midnights and am in the middle of a family emergency as my great uncle was in the hospital and now in hospice in Illinois and I needed to be with my family and had family coming in from out of town that I needed to be with. This is why I did not want to take the new vehicle home that day plus with Audrey saying that the vehicle had not been cleaned I wanted it to be properly cleaned but she would not take NO for an answer! But then was getting pushy in the voicemail she sent me about picking it up. Which I begged and had to pay someone to drop me off to get my old car as it still had all my sentimental things like things from my husband that had been killed in a motorcycle accident that i keep close to me for comfort in it and I was terrified that she would have it towed away with all my important cherished items!!! I would not recommend anyone ever have to go through such an experience ever and am still really upset and sad with how I was treated.
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