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Napleton Westmont Porsche

Westmont, IL

4.9
610 Reviews
In 1931, Edward W. Napleton opened a small DeSoto franchise on Chicago's south side. He had one guiding business principle: common courtesy. That is, the customer always comes first. This principle of common courtesy has remained with the Napleton family for the past 80 years, and has led to over 800,000 satisfied Napleton customers with over 68% returning as repeat customers. Today, the Ed Napleton Family operates more than 74 franchises in seven states. Taking pride in helping each community they live and work in, the Napleton Family name has become synonymous with excellence and teamwork. What started as a small family-owned business has blossomed into one of the most forward-thinking dealership groups in the country. Four of Ed's five children have proudly joined him in pursuing the family business and have a hand in the company's day-to-day operations. We will strive to earn your business, your top review and will cultivate a relationship unlike any other because we want to be your car contacts for life!
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201 E Ogden Ave

Westmont, IL

60559

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Showing 610 reviews

April 22, 2011

As always service representative are friendly, attentive, knowledgeable, and most importantly maintain communication. Work was carried out timely, even though parts were required from overseas, with the car More

by rksnelson
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark , Mark Greco
April 22, 2011

I have been coming to Napleton Porsche for numerous years. Great sales staff, very knowledgeable and friendly. They support the Porsche Club and put up several events throughout the year. The service d More

by whausner1311
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kerry, Kerry Terlep
April 20, 2011

Service has always been friendly, timely and educational to me. The service personnel have added to my pleasure of buying and owning a Porsche. I've had a 911 and a Cayman S and I am awaitingDelivery . .of More

by Jules F. Scott
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark, Russ, Geno, other Russ, Russ Blahetka, Mark Greco
April 16, 2011

I've bought two cars there and will continue to do so. Everyone there is incredibly friendly and you can tell they genuinely care about these fine cars. The service process is absolutely painless. I usu More

by Rocket5150
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
too many to list
April 14, 2011

My wife and I have purchased 4 cars from these folks and we keep going back because the service is outstanding. We are treated like family and everyone in the organization does everything they can to be sur More

by HenryRenken
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Maciej Musal & Carey's service crew, Kerry Terlep, Russ Blahetka, Mark Greco
April 12, 2011

I switched to Napleton for service on my Cayman after two horrible experiences at a Northside dealership. Marc and Kerry have been consummate professionals - they listen, politely offer suggestions and respe More

by lhwilson
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Marc Greco & Kerry Terlap, Kerry Terlep, Mark Greco
April 12, 2011

This was the best experience I have ever had buying a car. Geno was efficient and thorough. He was knowledgeable and applied that knowledge to my particular needs. Bob the sales manager was a pleasure More

by Piercesmom
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Geno Dobelman
April 05, 2011

My sales experience and service visits have all been phenomenal. Best dealership I have used and I am 63 years old and have been to many. They treat you like family, have excellent loaners whenever ne More

by jcboogers
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Ron Barnaba, Russell Blahetka, Paul Ksiezyc, Russ Blahetka
March 30, 2011

Everyone at Napleton has always been great to work with. Kerry is very customer-centric and goes out of his way to service customer's needs. Russ follows up on every situation. I would highly recommend Na More

by gkachadurian
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kerry and Russ, Kerry Terlep, Russ Blahetka
March 28, 2011

I've worked with these guys for almost 20 years and have bought 4 cars there. Kerry, Geno and Mark are great,actually listen to you and explain what they are doing before anything is done. I wouldn't think More

by Jdy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Geno Dobelman / Kerry Terlep , Kerry Terlep