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Napleton's Auto Park of Urbana
Urbana, IL
2,561 Reviews
Napleton's Auto Park of Urbana in Urbana, IL treats the needs of each individual customer with paramount concern. We know that you have high expectations, and as a car dealer we enjoy the challenge of meeting and exceeding those standards each and every time. Allow us to demonstrate our commitment to excellence!
Our experienced sales staff is eager to share its knowledge and enthusiasm with you. We encourage you to browse our online inventory, schedule a test drive and investigate financing options. You can also request more information about a vehicle using our online form or by calling (888) 355-0139.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:30 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 7:30 AM - 3:00 PM
Sunday Closed
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Showing 2,561 reviews
May 31, 2024
Ben Starks is amazing! He is so personable and attentive. He answered all our questions and made a potentially stressful day as easy as ever! This was our second time buyin He is so personable and attentive. He answered all our questions and made a potentially stressful day as easy as ever! This was our second time buying from Ben and we couldn’t recommend him more! More
by Alexis J.
Employees Worked With
May 24, 2024
Todd gave outstanding customer service in the service department, via info, estimates, and time updates. department, via info, estimates, and time updates. More
by dan.r.obrien
Employees Worked With
May 24, 2024
It has been the fifth year since I'm doing business with them and I really enjoy it. them and I really enjoy it. More
by Jinchao
Employees Worked With
May 24, 2024
Excellent service department. Todd was excellent. Very upfront about waiting times. Vehicle was done timely. Todd was excellent. Very upfront about waiting times. Vehicle was done timely. More
by Skreps
Employees Worked With
May 22, 2024
Pleastsant people and clean facilities Helpful when I asked why your website didn't recognize me. I was on the wrong website asked why your website didn't recognize me. I was on the wrong website More
by paula3pms
Employees Worked With
May 22, 2024
My name is Bill. I recently had my 2019 Toyota Highlander serviced at Napleton’s Toyota in Urbana. I was impressed with the friendly and efficient service. Todd Ba I recently had my 2019 Toyota Highlander serviced at Napleton’s Toyota in Urbana. I was impressed with the friendly and efficient service. Todd Ballard was my service adviser. More
by Williamemaze
Employees Worked With
May 20, 2024
Excellent service and pleased with service. Definitely we will share it with friends and family Definitely we will share it with friends and family More
by Krangasamy
Employees Worked With
May 14, 2024
Good service and efficient work. All the work was done very well. Representative was professional All the work was done very well. Representative was professional More
by J
Employees Worked With
