
Napleton's Countryside Mazda
Countryside, IL

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Buying Experience Our sales associate, Marta was very knowledgeable and professional. She walked use through the process and made it easy for us. This was the best buyi Our sales associate, Marta was very knowledgeable and professional. She walked use through the process and made it easy for us. This was the best buying experience we have had. More
Friendly salesman Excellent service provided by our salesman Bart Bryniarski. Bart was not pushy and refreshing to work with. He was focused on helping us get the car Excellent service provided by our salesman Bart Bryniarski. Bart was not pushy and refreshing to work with. He was focused on helping us get the car we were looking for. More
Took my plate frames w/o consent Everything was fine except they took off my metal license plate frames and replaced with their cheap plastic ones so that I can advertise their dealer Everything was fine except they took off my metal license plate frames and replaced with their cheap plastic ones so that I can advertise their dealer. Pretty cheesy in my opinion. Never asked for approval. Now I have to buy new ones. I didn't realize they did it u til three days after my service so I'm sure they threw mine away. They should pay for the plate frames I plan on buying. ** Update** I was contacted immediately by the customer relations manager Brian, he apologized and handled the problem by giving me a set of metal Mazda plate frames. I am happy with the outcome. More
Service Fast and courtious service.Every issue was explained to me in detail.My vehicle was serviced in the time promised,within the hour.I highly recomend CJ Fast and courtious service.Every issue was explained to me in detail.My vehicle was serviced in the time promised,within the hour.I highly recomend CJ Wilson of Countryside. More
Awesome! Awesome experience. Was just looking around for a car. Gabriel the sales man helped me find one to test drive, explained every detail of the car to ma Awesome experience. Was just looking around for a car. Gabriel the sales man helped me find one to test drive, explained every detail of the car to make sure I was comfortable with what would be potentially my purchase. Was very very patient with me and every question I had. From the moment I walked it to me singing away, Gabriel and his manager were absolutely helpful and definitely helped with every concern I had! Definitely recommend! More
Excellent service no charge on a problem that didn't show up and they found a suspension recall that will take a few days. They gave us a brand new car for those days a no charge on a problem that didn't show up and they found a suspension recall that will take a few days. They gave us a brand new car for those days and everything with no cost for us, Amazing service More
Excellent Experience...first car maintenance Took my newly bought CX5 in for the first oil change/detailing/car wash. However is is expected to be @ least a two hour process and confirmed before Took my newly bought CX5 in for the first oil change/detailing/car wash. However is is expected to be @ least a two hour process and confirmed before taking in. Very efficient, very respectful all around great prorofessional job. Love these guys @ CJ Wilson. Would recommend even the people who have not purchased a car from there excellent car selection. Bought my new SUV from Omar Vidas. Very professional helped me out in a big way, with a lot of confusion and trying to located the right vehicle they did not have @ the time... VERY PROFESSIONAL... Matt Przybylowski More
Very friendly atmosphere Everyone at this dealership is very nice and easy going. My sales person Marta was knowledgable and helped me get ne the best deal available. I would Everyone at this dealership is very nice and easy going. My sales person Marta was knowledgable and helped me get ne the best deal available. I would recommend anyone interested in a mazda to check them out there. More
Got the job done and was professional doing it! Omar and Bart assisted me in getting into the right car without making it a long drawn out ordeal. Been looking for the right ride for over 2 months. Omar and Bart assisted me in getting into the right car without making it a long drawn out ordeal. Been looking for the right ride for over 2 months. More
Leased a 2016 Mazda from CJ Wilson Mazda of Countryside My wife and I went to CJ Wilson Mazda in Countryside last Saturday to test drive and make a potential purchase and were helped by Alex. Throughout My wife and I went to CJ Wilson Mazda in Countryside last Saturday to test drive and make a potential purchase and were helped by Alex. Throughout the whole process and the day, Alex and the staff went above and beyond to help us achieve our goal of getting a new car. From the moment we stepped in the door, it felt like home. We will be customers for life due to the customer service shown by CJ Wilson Mazda. More