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Napleton’s Kia of Elmhurst

Elmhurst, IL

4.2
1,076 Reviews
Call Dealership (630) 782-9300
View Awards

727 West Grand Avenue

Elmhurst, IL

60126

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1,076 Reviews of Napleton’s Kia of Elmhurst

September 28, 2022

I had one deal about price,but after when gave me papers, price it's was difrent,a much higher rate.One year ago started problem with AC ,when I trn on cold every where is cold,but not whete is break and gas More

by marinacampar
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Bulgarian lady
Report | Print
Oct 02, 2022 -

Napleton’s Kia of Elmhurst responded

Hi, thank you for sharing your experience with us. We are disappointed to learn of your visit and would like the opportunity to try and make this up to you. If you would be willing, we would like to try and turn your experience around. When you have a chance, please reach out to us at (630) 782-9300 and we will do our best to make this better.

September 28, 2022

If you are looking for a new or used car this is the place. Big selections and great deals. More

by loriwhite039
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Monica Jucan
Report | Print
Oct 01, 2022 -

Napleton’s Kia of Elmhurst responded

Loriwhite039, thank you for sharing your positive experience! We always strive to provide top quality service to every guest, and are pleased to hear that you enjoyed your experience here at Ed Napleton's Kia of Elmhurst! Regards, Julissa Varela Customer Relations Manager Ed Napleton Acura KIA of Elmhurst 630-941-4300 ext 2339/2378 julissa.varela@napleton.com

September 27, 2022

Test drove a couple of cars and found the right one for me. My sales person was AWESOME! More

by maritrue3
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andre Jennings Sr
Report | Print
Sep 28, 2022 -

Napleton’s Kia of Elmhurst responded

We're glad to hear our Staff took such great care of you, Maritrue3! We hope we can continue to be of service to you down the road! Please don't hesitate to reach out if there's anything additional we can do for you. Regards, Julissa Varela Customer Relations Manager Ed Napleton Acura KIA of Elmhurst 630-941-4300 ext 2339/2378 julissa.varela@ napleton.com

September 27, 2022

I’ve purchased a few vehicles from this dealership and am always treated right. James Sublette was my salesman and will be as long as I buy vehicles. Kind, courteous, and professional. When I needed to be ou More

by rhc2200
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
James Sublette, Monica Jucan
Report | Print
Sep 28, 2022 -

Napleton’s Kia of Elmhurst responded

Rhc2200, thank you for your positive review. We're glad to hear that you found our team here at Ed Napleton's Kia of Elmhurst so helpful in the purchase of your new vehicle. Thanks again for taking the time to leave us this information about your recent visit. Take care! Regards, Julissa Varela Customer Relations Manager Ed Napleton Acura KIA of Elmhurst 630-941-4300 ext 2339/2378 julissa.varela@napleton.com

September 27, 2022

Looking for a new vehicle to help families in need. Look forward to it. Thanks Clif for the recommendation. More

by tfc
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Wilson, Clifton
Report | Print
Sep 28, 2022 -

Napleton’s Kia of Elmhurst responded

Tfc, thanks for your great review, and for giving our dealership such a high star rating! It means so much to us to have earned your trust in our business! We hope to see you again in the future! Take care! Safe travels! Regards, Julissa Varela Customer Relations Manager Ed Napleton Acura KIA of Elmhurst 630-941-4300 ext 2339/2378 julissa.varela@ napleton.com

September 27, 2022

I came in looking at the new Integra! I love the vehicle. The sales person was really good! Thank you More

by Cross
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Wilson
Report | Print
Sep 29, 2022 -

Napleton’s Kia of Elmhurst responded

Congratulations on your new car, Cross! It is great to hear our Staff was knowledgeable and pleasant to work with. We hope to see you again! Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out! Regards, Julissa Varela Customer Relations Manager Ed Napleton Acura KIA of Elmhurst 630-941-4300 ext 2339/2378 julissa.varela@napleton.com

September 27, 2022

Great group of people here Wilson always takes great care of me and my family that is why we come here for all are car needs More

by marquisfitzpatrick5
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Wilson
Report | Print
Sep 29, 2022 -

Napleton’s Kia of Elmhurst responded

Marquisfitzpatrick5, thank you for your positive review. We're glad to hear that you found our team here at Ed Napleton's Kia of Elmhurst so helpful in the purchase of your new vehicle. We hope to be of service to you again in the future. Regards, Julissa Varela Customer Relations Manager Ed Napleton Acura KIA of Elmhurst 630-941-4300 ext 2339/2378 julissa.varela@napleton.com

September 26, 2022

Test drove the EV6 and it definitely the top EV on the market. My sales person Wade was amazing and knowledgeable More

by r.restaurantconsulting
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Wade
Report | Print
Sep 28, 2022 -

Napleton’s Kia of Elmhurst responded

R.restaurantconsulting, thank you for your feedback. We're thrilled you found our team knowledgeable and the whole experience pleasant and easy. We do hope we can be of assistance in the future. Take care! Regards, Julissa Varela Customer Relations Manager Ed Napleton Acura KIA of Elmhurst 630-941-4300 ext 2339/2378 julissa.varela@ napleton.com

September 24, 2022

Anes was great. Showed me a great car and gave me great advice and made sure I was super happy. Thank you! More

by losmi85
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Anes
Report | Print
Sep 25, 2022 -

Napleton’s Kia of Elmhurst responded

We're glad to hear our Staff took such great care of you, Losmi85! We hope we can continue to be of service to you down the road! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels! Regards, Angela Rivera Customer Relations Manager Ed Napleton Acura/Kia Of Elmhurst 630-941-4300 ext 2339-2378 angela.rivera@napleton.com

September 23, 2022

Great atmosphere overall and customer service from Jose b, Would consider dropping by once more. More

by gerardobarraza1108
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Jose
Report | Print
Sep 25, 2022 -

Napleton’s Kia of Elmhurst responded

Thanks for sharing your recent service experience with us, Gerardobarraza1108! We hope you continue to choose Ed Napleton's Kia of Elmhurst as your first choice for all your vehicle needs. Regards, Marta Nilles Customer Relations Manager Ed Napleon Acura/Kia 630-782-9300 x2378/ x2339 marta.nilles@napleton.com

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