Napleton’s Kia of Elmhurst

A nice environment inside the dealership. Everyone working here was welcoming, had patience, caring, and helpful. Everyone working here was welcoming, had patience, caring, and helpful. More

When your vehicle malfunctions, it could be most traumatizing. That is why I want to single out the Service Advisor who worked with me. Joseph Ronduelas exhibited sensitivity, as well as compassion traumatizing. That is why I want to single out the Service Advisor who worked with me. Joseph Ronduelas exhibited sensitivity, as well as compassion to ensure that the repairs were covered by warranty; that the work completed expeditiously as well as correctly. I could not underscore how appreciative I am. Joseph is an excellent representative for the brand! More

Really disappointed today when I bring my car for window chip repair and was offered $248 will be covered by insurance and $177 will be my responsibility.. when i picked up my car checked the window and not chip repair and was offered $248 will be covered by insurance and $177 will be my responsibility.. when i picked up my car checked the window and nothing happened just made it even worst. Total bill on the receipt $669.80 for NOTHING!!!.. i can buy somewhere in amazon for $50 magic fix whatever.. really $669.80? even i only paid $177.00 the rest was for the insurance.. no result just disappointed to this dealer More

Joe R in the service area was excellent and very helpful. Great customer service. Will definitely come back to this location Great customer service. Will definitely come back to this location More

From leasing 3 years ago to purchasing my car at the end of my lease, I have had a great experience from the start to transitioning into ownership. I never felt hassled or pressured from any of the staff, f of my lease, I have had a great experience from the start to transitioning into ownership. I never felt hassled or pressured from any of the staff, from sales to finance. More

I recently had been going to different dealerships to try to find a good car but no car or dealership have caught my attention. My coworker told me about this dealership and it was the best experience I’ve h to find a good car but no car or dealership have caught my attention. My coworker told me about this dealership and it was the best experience I’ve had. I was right away welcomed and helped by Angela Rivera. She recommended me different options and the main one that caught my attention was the 2022 Kia Forte. I’m definitely not disappointed with how this experience went. Angela was so friendly, patient and helpful and she definitely made this process go by smoothly! Definitely will be recommending her and this dealership to other people! More

Andre Jennings really took care of my family! ! Thank you for taking time to get my husband and daughter into two great vehicles😊 ! Thank you for taking time to get my husband and daughter into two great vehicles😊 More

Bought a brand new 23’ Sportage from Napletons, and my salesperson Alex was very helpful and made the process super easy. salesperson Alex was very helpful and made the process super easy. More

Andre Sr got us a great deal on a lease. Fast transaction and great monthly payment!! Highly recommended Fast transaction and great monthly payment!! Highly recommended More

Great experience. Andre was extremely helpful and honest. He paid close attention to detail. Very happy! Andre was extremely helpful and honest. He paid close attention to detail. Very happy! More