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Napleton's North Palm Hyundai
Lake Park, FL
987 Reviews
Napleton's North Palm Hyundai in Lake Park, FL, is the place to find the best and most affordable new and used cars in the West Palm Beach area, with the largest selection of new Hyundai vehicles around. Family-owned and in business for over 50 years, with 64 franchises across five states, Ed Napleton believes that customer satisfaction and common courtesy should be held above all else. The focus on these traits has been in place since Edward W. Napleton opened his first dealership on the South Side of Chicago back in 1931 and continues to this day. This might be why Napleton can count more than 800,000 customers in its history, and why more than two-thirds of those customers have returned to Napleton to buy again.
From the moment you visit us, you'll see why Napleton's North Palm Hyundai is different from the competition. Our modern waiting areas are decked out with flat screen TVs, while our relaxing customer lounges treat customers to free coffee and Wi-Fi. Our friendly, knowledgeable staffs are devoted to your complete satisfaction and constantly strive to provide you with the easiest and most enjoyable buying experience. We pride ourselves in exceeding your expectations before, during, and long after the sale is completed.
We also feature a wide selection of used cars , trucks and SUVs from both domestic and foreign manufacturers like BMW, Buick, Cadillac, Chevrolet, Chrysler, Dodge, Ford, GMC, Jaguar, Jeep, Kia, Lexus, Mazda, Mercury, MINI, Mitsubishi, Nissan, Pontiac, RAM, Saturn, Scion and Toyota. Our service department is staffed exclusively by ASE Certified technicians and comes complete with a service shuttle so you can still get around town while your vehicle is serviced. Our fully stocked parts and accessories departments are packed with genuine factory parts so your vehicle can be restored or customized to factory specifications.
Our website allows you to value your trade, calculate your payments , and even apply for financing. Look around s
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday 11:00 AM - 6:00 PM
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 987 reviews
April 13, 2017
I can't wait to refinance with my bank for a better rate. High monthly payment, will they actually fix my car if something is wrong... supposedly the warranty is amazing with Hyundai (highly disagree) Hopefu High monthly payment, will they actually fix my car if something is wrong... supposedly the warranty is amazing with Hyundai (highly disagree) Hopefully everything with this car turns out as a better outcome than before. More
by mandii5390
Verified CustomerEmployees Worked With
Eddy?? He was great, Jay Gonzalez, Sal Caruso
April 12, 2017
no everything is so professional here the finance guy was greati'm so glad they remodeled everything is great I love my new car!!! this is the third car everything is so professional here the finance guy was greati'm so glad they remodeled everything is great I love my new car!!! this is the third car I purchased from the Napleton Boys. and their dad? More
by 1theislandboy
Employees Worked With
Jay Gonzalez
April 12, 2017
Excellent As soon as I entered the dealership 3 people if I was taken care of. They directed me to Jay and we proceeded in a professional manner. We went over w As soon as I entered the dealership 3 people if I was taken care of. They directed me to Jay and we proceeded in a professional manner. We went over what I wanted in a car.he gave me options and looked into the car I liked but also a little better one. Jay was assuring and said we will make things work.Jay came back twice and that was it. We left that day with the car More
by rossmitchell63
Employees Worked With
Jay Gonzalez, Sal Caruso
April 08, 2017
First time a Hyundai customer Very impressed with the professionalism and the customer experience at this dealership. Everything that was promised to me, they came thru and it was Very impressed with the professionalism and the customer experience at this dealership. Everything that was promised to me, they came thru and it was delivered on time. Keep up the good job!. More
by oliviaml2000
Employees Worked With
Sisco and Eduardo
April 07, 2017
Check Bill of Sale figures Out of state buyers beware. After negotiating the final price (out the door) which included Fl. sales tax, title, license and associated fees, I advi Out of state buyers beware. After negotiating the final price (out the door) which included Fl. sales tax, title, license and associated fees, I advised the vehicle would be titled out of state and that those fees would be paid in the state of licensing. Those items should have been deducted from the final price. However, the completed Bill of Sale was reworked and only deducted the Florida sales tax from the negotiated price, therefore causing a substantial overpayment to the dealer for services not received. So, be cautious in checking the finished product versus the verbal negotiated price. More
by rwbrazile
April 07, 2017
bst ever the dealership was the best ever. Would recommend them highlythey were extremely professional in every way thanks againwe hope some of our friends wil the dealership was the best ever. Would recommend them highlythey were extremely professional in every way thanks againwe hope some of our friends will go and enjoy the customer friendship we had. More
by dblbt
Employees Worked With
jay was really great as was Lance who understood all our needs Thanks to them bot6h, Jay Gonzalez
April 02, 2017
Purchase review After I purchased the vehicle I called back 5 times to ask questions and no one ever called me back. Karla was very helpful. I love your service dept After I purchased the vehicle I called back 5 times to ask questions and no one ever called me back. Karla was very helpful. I love your service dept they made my first experience memorable in a positive way. More
by mayra_ramirez31
Employees Worked With
Sam was helpful/informative
April 02, 2017
Stay away Do not buy from tbis dealership!! The vehicle i receieved had a crack on the bumper whicb i had to pat for when the dealership should of seen it snd Do not buy from tbis dealership!! The vehicle i receieved had a crack on the bumper whicb i had to pat for when the dealership should of seen it snd fix it. They failed to do that and it i i had to fix it myself which costed me $489.00 to repair tbe bumper on my vehicle. More
by francisco.ortiz75
Employees Worked With
They all are terrible.
April 01, 2017
Love my new car!!! I had been looking for a Sonata Hybrid Limited for awhile and found mine at Napletons! I will definitely come back again when the time comes to see if they have another wonderful deal. Saw the car online and made an appointment to see the car and bought it on the spot!!! Great staff. They listened to me and worked with my numbers so Saw the car online and made an appointment to see the car and bought it on the spot!!! Great staff. They listened to me and worked with my numbers so I could get my wonderful car! More
by mprice01
Employees Worked With
Eduardo "Eddy" Hernandez
March 30, 2017
customer is happy with her experience My salesman was terrific. He helped me again and again to understand all the complicated things in the car. he had all kinds of patience. The Hyu My salesman was terrific. He helped me again and again to understand all the complicated things in the car. he had all kinds of patience. The Hyundai people were more than nice . They were so accomadating. They gave me painted stripes instead of the regular kind. I asked for stripes and they went all the way. The manager lance was so nice.. I had a great experience and would go there again to buy my next car. I have not used their service department because my car is brand new. This is my second Hyundai. Love it. Thanks again for a great experience. More
by mamama23
Employees Worked With
D'mitri
