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Napleton's North Palm Hyundai

Lake Park, FL

4.6
987 Reviews
Napleton's North Palm Hyundai in Lake Park, FL, is the place to find the best and most affordable new and used cars in the West Palm Beach area, with the largest selection of new Hyundai vehicles around. Family-owned and in business for over 50 years, with 64 franchises across five states, Ed Napleton believes that customer satisfaction and common courtesy should be held above all else. The focus on these traits has been in place since Edward W. Napleton opened his first dealership on the South Side of Chicago back in 1931 and continues to this day. This might be why Napleton can count more than 800,000 customers in its history, and why more than two-thirds of those customers have returned to Napleton to buy again. From the moment you visit us, you'll see why Napleton's North Palm Hyundai is different from the competition. Our modern waiting areas are decked out with flat screen TVs, while our relaxing customer lounges treat customers to free coffee and Wi-Fi. Our friendly, knowledgeable staffs are devoted to your complete satisfaction and constantly strive to provide you with the easiest and most enjoyable buying experience. We pride ourselves in exceeding your expectations before, during, and long after the sale is completed. We also feature a wide selection of used cars , trucks and SUVs from both domestic and foreign manufacturers like BMW, Buick, Cadillac, Chevrolet, Chrysler, Dodge, Ford, GMC, Jaguar, Jeep, Kia, Lexus, Mazda, Mercury, MINI, Mitsubishi, Nissan, Pontiac, RAM, Saturn, Scion and Toyota. Our service department is staffed exclusively by ASE Certified technicians and comes complete with a service shuttle so you can still get around town while your vehicle is serviced. Our fully stocked parts and accessories departments are packed with genuine factory parts so your vehicle can be restored or customized to factory specifications. Our website allows you to value your trade, calculate your payments , and even apply for financing. Look around s
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3703 Northlake Blvd

Lake Park, FL

33403

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Showing 987 reviews

October 06, 2016

New car Greg Robertson is an asset to the Napleton team, knowledgeable, friendly..product knowledge is great. Would definitely purchase from him again and wi More

by kendalltayy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Greg Robertson
Oct 07, 2016 -

Napleton's North Palm Hyundai responded

Thanks for this nice review! Greg truly knows his stuff. We make sure all of our employees are knowledgeable and friendly, and he will be glad to hear about your experience. We look forward to seeing you again. Best regards, Stacy Arnold, Customer Relations Manager | sarnold@napleton.com

October 06, 2016

Too long and too much paper work! See above...I said what I had to say above. Please read about my experience with your finance man, Scuba ! If you don't accept this survey, I will giv More

by hollstru
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jay Gonzalez
Oct 07, 2016 -

Napleton's North Palm Hyundai responded

Thank you for taking the time to provide this feedback. Our customers are our greatest asset and we value your business. Your comments will be reviewed with our team and please don’t hesitate to visit us if you’d like to discuss them in greater detail. Sincerely, Stacy Arnold, Customer Relations Manager | sarnold@napleton.com

October 06, 2016

sales staff excellent The sales staff worked with us in getting the car we wanted and gave us a descent price. they seemed to care that we were satisfied with the purchase More

by stang128
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Charles
Oct 07, 2016 -

Napleton's North Palm Hyundai responded

Thanks so much for taking the time to write this review! Our sales staffs are great with people and cares about customers’ needs. They will be pleased to hear about your positive experience. As the paperwork goes, we try our hardest to process it as thoroughly as possible, and we do appreciate your patience. If you have any questions about your new car, please come back in to visit! Best regards, Stacy Arnold, Customer Relations Manager | sarnold@napleton.com

October 02, 2016

Ted Frank was very knowledgeable, helpful, and pleasant in assisting us to select and purchase a car that met our needs and looks great. He also explained More

by tedrowen
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Frank Darrigo
Oct 03, 2016 -

Napleton's North Palm Hyundai responded

Ted, thank you so much for this great review and star rating! I am pleased to hear that Frank was able to meet all your needs and earn your repeat business. We work very hard to provide each of our customers with knowledgeable, helpful, and pleasant service and it's good to hear that our team was able to show you what Napleton's North Palm Hyundai is all about. Best, Stacy Arnold, Customer Relations Manager | sarnold@napleton.com

September 30, 2016

GREAT WAY TO SHOP FOR A CAR! Already left one on a previous page................Brief rewrite, professional, courteous, friendly... loved the selections in your vending machines! More

by travelswithmarilyn075
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
eduardo & John, Frank Darrigo
Oct 03, 2016 -

Napleton's North Palm Hyundai responded

Thanks so much for the wonderful compliments!! We couldn't be more pleased to hear ourselves described as professional, friendly, and courteous. We hope you enjoy your new car and we look forward to seeing you again whether for routine service or another purchase. Thanks again!! Best, Stacy Arnold, Customer Relations Manager | sarnold@napleton.com

September 29, 2016

Charles was new. He didn't even have cards yet but he was excellent, helpful, courteous. Not overbearing. We thought it was our best car experience More

by diane.m.maclean
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Charles (new- no card)
Oct 03, 2016 -

Napleton's North Palm Hyundai responded

Thank you so much Diane! Charles is new to us but is quickly proving to be a valuable member of our team. Thank you for the kind words. Best, Stacy Arnold, Customer Relations Manager | sarnold@napleton.com

September 25, 2016

Excellent Service Jay Gonzalez made my buying experience wonderful. It was my first time working with him and I could not believe how easy he made to buy my new Santa F More

by smeridieth
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve Cohen, Jay Gonzalez
Sep 26, 2016 -

Napleton's North Palm Hyundai responded

Thank you so much for this lovely review! We feel so grateful that you chose to come to our dealership. It's wonderful to hear Jay and our team were helpful during your visit. If you have any questions, please don't hesitate to reach out to us again. Warm regards, Stacy Arnold, Customer Relations Manager | sarnold@napleton.com

September 25, 2016

Velositer- best car Great team work! Don't deal with Charles, have Dimitri help you with your car purchase, he is not the stereotype salesperson! Lance met all my finan More

by hamlin_lisa
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dimitri, lance, Rosie
Sep 26, 2016 -

Napleton's North Palm Hyundai responded

We appreciate you taking time to leave us a great review! We are pleased to hear Dimitri and Lance did a great job in assisting you in your purchase. If there is anything else we can do for you please don't hesitate to give us a call! Warm regards, Stacy Arnold, Customer Relations Manager | sarnold@napleton.com

September 23, 2016

Very Patient I went to the dealership 3 times before deciding which vehicle to purchase. Marcus and other salespeople were willing to sit with me and address my c More

by echolimadelta
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Marcus Jefferson
Sep 26, 2016 -

Napleton's North Palm Hyundai responded

Thank you so much for taking the time to provide such great feedback. Our primary focus is to provide each and every customer with exceptional service. Don't hesitate to reach out if you have any further questions or needs. Warm regards, Stacy Arnold, Customer Relations Manager | sarnold@napleton.com

September 22, 2016

Shirley Grispi owner Only what I said on the previous page. I have 2 friends in 2012 (my previous lease) that also leased from Napleton I can't wait for them to see my new More

by shirleygrispi641
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mathew Clancy and Jim Consolino, Brian Banelli
Sep 23, 2016 -

Napleton's North Palm Hyundai responded

Thank you for the fabulous review! It is great to know that our staff's excellent customer service has earned your trust and business. We appreciate you for letting others know about your experience at Napleton's North Palm Hyundai. If you ever need anything in the future, please don't hesitate to let us know. Take care! Best regards, Stacy Arnold, Customer Relations Manager | sarnold@napleton.com

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