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Napleton's North Palm Hyundai

Lake Park, FL

4.6
987 Reviews
Napleton's North Palm Hyundai in Lake Park, FL, is the place to find the best and most affordable new and used cars in the West Palm Beach area, with the largest selection of new Hyundai vehicles around. Family-owned and in business for over 50 years, with 64 franchises across five states, Ed Napleton believes that customer satisfaction and common courtesy should be held above all else. The focus on these traits has been in place since Edward W. Napleton opened his first dealership on the South Side of Chicago back in 1931 and continues to this day. This might be why Napleton can count more than 800,000 customers in its history, and why more than two-thirds of those customers have returned to Napleton to buy again. From the moment you visit us, you'll see why Napleton's North Palm Hyundai is different from the competition. Our modern waiting areas are decked out with flat screen TVs, while our relaxing customer lounges treat customers to free coffee and Wi-Fi. Our friendly, knowledgeable staffs are devoted to your complete satisfaction and constantly strive to provide you with the easiest and most enjoyable buying experience. We pride ourselves in exceeding your expectations before, during, and long after the sale is completed. We also feature a wide selection of used cars , trucks and SUVs from both domestic and foreign manufacturers like BMW, Buick, Cadillac, Chevrolet, Chrysler, Dodge, Ford, GMC, Jaguar, Jeep, Kia, Lexus, Mazda, Mercury, MINI, Mitsubishi, Nissan, Pontiac, RAM, Saturn, Scion and Toyota. Our service department is staffed exclusively by ASE Certified technicians and comes complete with a service shuttle so you can still get around town while your vehicle is serviced. Our fully stocked parts and accessories departments are packed with genuine factory parts so your vehicle can be restored or customized to factory specifications. Our website allows you to value your trade, calculate your payments , and even apply for financing. Look around s
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3703 Northlake Blvd

Lake Park, FL

33403

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Showing 987 reviews

August 23, 2016

Excellent Yaniel was awesome. He did not pressure us in any way, rather he just informed us on our options and steered us toward the vehicle that met our needs More

by jbretcko
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Yaniel
Aug 24, 2016 -

Napleton's North Palm Hyundai responded

Thank you so much for this excellent feedback and your very kind recommendation of our dealership. I am grateful to hear that Yaniel worked hard enough to make your purchase completely painless. We hope to see you again in the future! Best, Stacy Arnold, Customer Relations Manager | sarnold@napleton.com

August 23, 2016

OUR SALESMAN YANIEL GONSALES Our salesman Yaniel was very professional and helpful. He answered all of our questions clearly and listened to our needs. I would recommend him to More

by theresacostello627
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
YANIELGONSALES
Aug 24, 2016 -

Napleton's North Palm Hyundai responded

We appreciate you taking time to leave us a great review! I am pleased to hear Yaniel did a great job in assisting you in your purchase. Thank you as well for the recommendation. If there is anything else we can do for you, please don't hesitate to give us a call! Best, Stacy Arnold, Customer Relations Manager | sarnold@napleton.com

August 18, 2016

Excellent Service The entire process of purchasing my new vehicle was an outstanding experience. The entire staff was very professional and answered all my concerns wit More

by LJB9373
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
N/A, Juliet James
Aug 19, 2016 -

Napleton's North Palm Hyundai responded

Thank you for reviewing your time spent at Napleton's North Palm Hyundai. It is important for us to learn from and grow with our guests, and we are proud to hear that your time spent with our team was enjoyable! Juliet is a dedicated member of our team who commits herself to exceptional service and a vast knowledge of our models. We are glad that this experience has encouraged you to return to us for your future auto needs, and we thank you again for your business. Best, Stacy Arnold, Customer Relations Manager | sarnold@napleton.com

August 18, 2016

Happy customer My husband and I were most impressed by the level of service provided by the Napleton staff on Northlake Blvd. They were well informed and most helpfu More

by larag3
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mr. Hannah was a exceptional., Bryant Grant, Jaime Miranda, Markell Henry
Aug 19, 2016 -

Napleton's North Palm Hyundai responded

Your kind words mean a lot to us. We appreciate your feedback, and are happy to hear that our team was able to meet your needs. At Napleton's North Palm Hyundai, we always strive to provide the utmost in quality and customer satisfaction, and we try our best to make the car buying experience as easy and stress-free as possible. We look forward to assisting you with your future sales and service needs. Best, Stacy Arnold, Customer Relations Manager | sarnold@napleton.com

August 16, 2016

Good over all view was very good and Charles did me very good service friendly and helpful and understand and would tell the people I know about the good s More

by emanuel0
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Charles (He was New)
Aug 17, 2016 -

Napleton's North Palm Hyundai responded

Thank you so much for this excellent feedback and your very kind recommendation of our dealership. I am grateful to hear that Charles worked hard enough to make your purchase completely painless. We hope to see you again! Best, Stacy Arnold, Customer Relations Manager | sarnold@napleton.com

August 15, 2016

7 hour waiting experience and they have not begun the work I arrived at 9:30 am with an internet appointment. I was going to wait for my 4 hour steering repair yet after hearing about 2 hour oil changes, I too More

by huyndaired
Customer Service
Recommend Dealer
No
Employees Worked With
Shuttle driver is the best
Aug 24, 2016 -

Napleton's North Palm Hyundai responded

I’m sorry to hear about your recent visit to our dealership. Our customers are our top priority, and we do apologize if your vehicle's service needs have not been met. Please contact me at your earliest convenience. I’d like to further understand what happened and address these concerns. I look forward to hearing from you. Sincerely, Stacy Arnold, Customer Relations Manager | sarnold@napleton.com

August 12, 2016

Jeff opinion I've said enough. Naples on needs to get on the same page. I believe they get so wrapped up in selling you a car they forget about mentioning all the More

by trackhoe99
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
James and Yaniel
August 11, 2016

Brand New Car for the First Time I had a wonderful experience at the Napleton Hyundai dealership. It was late, but they made it bareable and I absolutely love the car that I purchased More

by ms.dgandy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Juliet James
Aug 12, 2016 -

Napleton's North Palm Hyundai responded

Thank you so much for this lovely review! We feel so grateful that you chose to come to our dealership. It's wonderful to hear Juliet and our team were helpful during your visit and that you love your new vehicle. If you have any questions, please don't hesitate to reach out to us again. Best, Stacy Arnold, Customer Relations Manager | sarnold@napleton.com

August 10, 2016

Eddie My experience was excellent. My salesman went above and beyond. He was a pleasure to deal with. Very professional. He us an asset to your dealership. More

by linda_iannella
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eddie
Aug 11, 2016 -

Napleton's North Palm Hyundai responded

On behalf of our dealership, I sincerely thank you for taking the time to write such kind words about our sales team. Eddie is a great people person and he strives to create a positive buying experience for every customer. He will be very happy to hear he was successful in that endeavor. Congratulations on your new vehicle! If you have any questions or concerns, please do not hesitate to come see us. Best, Stacy Arnold, Customer Relations Manager | sarnold@napleton.com

August 10, 2016

The value of committed employees I had the pleasure of meeting one of your sales women on a late afternoon on July. 29,2016 Juliet James was there to provide outstanding service and h More

by donaldgandy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Juliet James
Aug 11, 2016 -

Napleton's North Palm Hyundai responded

Congratulations on your new purchases, Donald! Thank you for taking the time to write about your experience with us. At Napleton's North Palm Hyundai, we are determined to deliver detail-oriented, honest, and personalized customer service. Your glowing review is a reflection of our intense dedication to going the extra mile to please our guests. I'm so happy to hear Juliet was able to help find the perfect vehicles for you. We would love to work with you again. Best, Stacy Arnold, Customer Relations Manager | sarnold@napleton.com

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