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Napleton's North Palm Hyundai

Lake Park, FL

4.6
987 Reviews
Napleton's North Palm Hyundai in Lake Park, FL, is the place to find the best and most affordable new and used cars in the West Palm Beach area, with the largest selection of new Hyundai vehicles around. Family-owned and in business for over 50 years, with 64 franchises across five states, Ed Napleton believes that customer satisfaction and common courtesy should be held above all else. The focus on these traits has been in place since Edward W. Napleton opened his first dealership on the South Side of Chicago back in 1931 and continues to this day. This might be why Napleton can count more than 800,000 customers in its history, and why more than two-thirds of those customers have returned to Napleton to buy again. From the moment you visit us, you'll see why Napleton's North Palm Hyundai is different from the competition. Our modern waiting areas are decked out with flat screen TVs, while our relaxing customer lounges treat customers to free coffee and Wi-Fi. Our friendly, knowledgeable staffs are devoted to your complete satisfaction and constantly strive to provide you with the easiest and most enjoyable buying experience. We pride ourselves in exceeding your expectations before, during, and long after the sale is completed. We also feature a wide selection of used cars , trucks and SUVs from both domestic and foreign manufacturers like BMW, Buick, Cadillac, Chevrolet, Chrysler, Dodge, Ford, GMC, Jaguar, Jeep, Kia, Lexus, Mazda, Mercury, MINI, Mitsubishi, Nissan, Pontiac, RAM, Saturn, Scion and Toyota. Our service department is staffed exclusively by ASE Certified technicians and comes complete with a service shuttle so you can still get around town while your vehicle is serviced. Our fully stocked parts and accessories departments are packed with genuine factory parts so your vehicle can be restored or customized to factory specifications. Our website allows you to value your trade, calculate your payments , and even apply for financing. Look around s
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3703 Northlake Blvd

Lake Park, FL

33403

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Showing 987 reviews

August 06, 2016

great dealership. the dealership was first class. everyone there was very professional and helpful. i would highly recomend them to friends and family. and i would defi More

by stephenboyd49
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
dimitri
Aug 08, 2016 -

Napleton's North Palm Hyundai responded

Thank you for taking the time to submit this amazing feedback. Our team takes pride in their professional, friendly, and efficient customer service, and will be ecstatic to hear that you left Napleton's North Palm Hyundai satisfied. We are very appreciative of your 5-star review and recommendation. We appreciate you continually trusting us with your car buying needs and we hope you enjoy your new vehicle! Best, Stacy Arnold, Customer Relations Manager | sarnold@napleton.com

August 04, 2016

Buying a car I have gone to several dealerships and had to wait for someone to come over and ask me if I needed help. This was not the case at Napelton's, they we More

by harleysuss
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Aug 05, 2016 -

Napleton's North Palm Hyundai responded

Thank you so much for taking the time out of your day to share your experience with everyone. We believe in attentive and professional customer service and I'm glad that our team made such a great impression on you. Best, Stacy Arnold, Customer Relations Manager | sarnold@napleton.com

August 04, 2016

Excellence The Hyundai Co. has improved greatly with their auto features but ALWAYS remember STAFF also helps your reputation. Not enough can be said about both More

by bn218
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Check previously I did., Juliet James
Aug 05, 2016 -

Napleton's North Palm Hyundai responded

Thank you for sharing your experience with us! Our team works incredibly hard to exemplify the Napleton's North Palm Hyundai commitment to customer care and we're so thankful that your time with us was well spent. Please feel free to reach out to us with any questions or future auto needs as we are always here to help. Best, Stacy Arnold, Customer Relations Manager | sarnold@napleton.com

August 03, 2016

Purchase of 2017 Hyundai Santa Fe Great experence with sale's staff and management. I would highly recommend Frank and Napleton's Northlake Dealership. The dealership and staff are top More

by rjmcghie
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Frank Darrigo, Jaime Miranda, Markell Henry
Aug 04, 2016 -

Napleton's North Palm Hyundai responded

Your great feedback truly made our day, thank you! We work incredibly hard to exemplify our commitment to customer care, and I am glad that Frank and the rest of our team were able to show you what we strive to deliver. We look forward to making sure that you enjoy your car for many years to come. Best, Stacy Arnold, Customer Relations Manager | sarnold@napleton.com

July 30, 2016

My hyundai genedis Frank was terrific. He was attentive, knew his stuff and a pleasure to deal with. Love my second Genesis. I wil recommend people to him. More

by mdutkin
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Frank Darrigo
Aug 01, 2016 -

Napleton's North Palm Hyundai responded

We appreciate you taking time to leave us a great review! We are pleased to hear Frank did a great job in assisting you in your purchase. If there is anything else we can do for you please don't hesitate to give us a call! Best, Stacy Arnold, Customer Relations Manager | sarnold@napleton.com

July 30, 2016

It's good I was only disappointed that the dealer could not activate blue link. They told me it might be a week or so before it van be done More

by johnhirsekorn
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
James Consolino
Aug 01, 2016 -

Napleton's North Palm Hyundai responded

Thank you for taking the time to give us a great rating on Dealer Rater. I am thrilled to hear that you had a great shopping experience with us. We apologize about the blue link, but greatly appreciate your patience. Please let us know if we can help you with anything else automotive-related. Best, Stacy Arnold, Customer Relations Manager | sarnold@napleton.com

July 28, 2016

Professional and Assertive Nice experience dealing with Dimitri and Scuba. Lance was informative. The process was handled with ease and minimal issues. Noel spoke with an approa More

by khanhkle19
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dimitri Noel, Scuba, Lance
Jul 29, 2016 -

Napleton's North Palm Hyundai responded

Your kind words mean a lot to us. We appreciate your feedback and are happy to hear that our team was able to meet your needs. At Napleton's North Palm Hyundai, we always strive to provide the utmost in quality and customer satisfaction, and we try our best to make the car buying experience as easy and stress-free as possible. We look forward to assisting you with your future sales and service needs. Best, Stacy Arnold, Customer Relations Manager | sarnold@napleton.com

July 28, 2016

Happy with north palm Edwardo was very helpful and got me into a great new car. Third one I've bought from Hyundia. Thank you! For being fast, friendly and knowledgable in More

by jacsagent84
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Edwardo, lance and scuba
Jul 29, 2016 -

Napleton's North Palm Hyundai responded

Congratulations on your new vehicle. Thank you for writing such a great review about your experience at our dealership! We appreciate the feedback and are pleased that your experience with Edwardo was so positive. We do our best to make sure all of our customers leave with the right vehicle and we're glad that you're enjoying yours. We look forward to seeing you again. Best, Stacy Arnold, Customer Relations Manager | sarnold@napleton.com

July 27, 2016

Customer overall review of napleton Hyundai Professional, adequate, overall impressed with my visit/purchase. I would definitely recommend or reference this specific location to friends, family More

by bdowns35
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Marcus Jefferson
Jul 28, 2016 -

Napleton's North Palm Hyundai responded

Thank you so much for this excellent feedback and your very kind recommendation of our dealership. I am grateful to hear that our team worked hard enough to make your purchase completely painless. Congratulations on your new vehicle! Best, Stacy Arnold, Customer Relations Manager | sarnold@napleton.com

July 25, 2016

Mathew, top notch! /Stripping department horrible/pin stripping already peeling off The only reason I bought from Hyundai this time was Mathew however the person that did my pin stripping did not do a good job as it is peeling off. A More

by Debbie Chase
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mathew Clancy
Jul 26, 2016 -

Napleton's North Palm Hyundai responded

We would like to thank you for sharing this review, Debbie. We appreciate your feedback as it helps us grow as a dealership. We will be sharing your comments with our team and we encourage you to contact us if you would like to further discuss your visit as well as options for the service. Best, Stacy Arnold, Customer Relations Manager | sarnold@napleton.com

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