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Napleton's North Palm Hyundai

Lake Park, FL

4.6
987 Reviews
Napleton's North Palm Hyundai in Lake Park, FL, is the place to find the best and most affordable new and used cars in the West Palm Beach area, with the largest selection of new Hyundai vehicles around. Family-owned and in business for over 50 years, with 64 franchises across five states, Ed Napleton believes that customer satisfaction and common courtesy should be held above all else. The focus on these traits has been in place since Edward W. Napleton opened his first dealership on the South Side of Chicago back in 1931 and continues to this day. This might be why Napleton can count more than 800,000 customers in its history, and why more than two-thirds of those customers have returned to Napleton to buy again. From the moment you visit us, you'll see why Napleton's North Palm Hyundai is different from the competition. Our modern waiting areas are decked out with flat screen TVs, while our relaxing customer lounges treat customers to free coffee and Wi-Fi. Our friendly, knowledgeable staffs are devoted to your complete satisfaction and constantly strive to provide you with the easiest and most enjoyable buying experience. We pride ourselves in exceeding your expectations before, during, and long after the sale is completed. We also feature a wide selection of used cars , trucks and SUVs from both domestic and foreign manufacturers like BMW, Buick, Cadillac, Chevrolet, Chrysler, Dodge, Ford, GMC, Jaguar, Jeep, Kia, Lexus, Mazda, Mercury, MINI, Mitsubishi, Nissan, Pontiac, RAM, Saturn, Scion and Toyota. Our service department is staffed exclusively by ASE Certified technicians and comes complete with a service shuttle so you can still get around town while your vehicle is serviced. Our fully stocked parts and accessories departments are packed with genuine factory parts so your vehicle can be restored or customized to factory specifications. Our website allows you to value your trade, calculate your payments , and even apply for financing. Look around s
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3703 Northlake Blvd

Lake Park, FL

33403

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Showing 987 reviews

April 09, 2016

salesperson went out of way to be helpful i had an unusual request and the salesperson went above and beyond to help. i needed storage for the car over the summer and salesperson helped me wit More

by bccracklen0
Recommend Dealer
Yes
Employees Worked With
Jay Gonzalez
Apr 15, 2016 -

Napleton's North Palm Hyundai responded

Thank you for taking the time to leave us this feedback! We are glad to hear that our team member went above and beyond for you during your experience. If you need anything else in the future please feel free to come back and visit us any time! We hope to see you back in again soon! Best regards, Stacy Arnold, Customer Relations Manager | sarnold@napleton.com

April 07, 2016

Napleton's Hyundai review Everyone we dealt with seemed eager to provide good customer service and assure customer satisfaction. You feel like they are willing to work with yo More

by vpascual714
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Frank Darrigo, Luis Cabezas
Apr 15, 2016 -

Napleton's North Palm Hyundai responded

Thank you for taking the time to share your thoughts with us. Reviews like yours provide encouraging feedback and let us know we are meeting our team goals. If you need anything else in the future please feel free to come back and visit us any time! We hope to see you back in again soon! Best regards, Stacy Arnold, Customer Relations Manager | sarnold@napleton.com

April 07, 2016

awesome Overall experience with dealership was great. Love them and very pleased with everything car sales staff finance team. Will definitely recommend to fr More

by evaphi78
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robert cohen
Apr 15, 2016 -

Napleton's North Palm Hyundai responded

We're completely committed to providing great overall service and we're ecstatic to hear that your experience reflected this dedication. We appreciate the time it took for you to give us this feedback. We value our customers and we look forward to seeing you on your next visit. Best regards, Stacy Arnold, Customer Relations Manager | sarnold@napleton.com

April 07, 2016

Good but a lot of time Everything was great and people super friendly and knowledgeable. The whole process just took far to long at almost 5 hours. I am happy with my new 20 More

by scott.loder
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Marcus and Robert
Apr 15, 2016 -

Napleton's North Palm Hyundai responded

We appreciate the time it took for you to leave us this terrific feedback! It is wonderful to hear that our team has been super friendly and knowledgeable service experience. Congratulations on your new 2016 Sonata and if there is anything more we can do please come back and see us again any time! We look forward to your next visit. Take care. Best regards, Stacy Arnold, Customer Relations Manager | sarnold@napleton.com

April 03, 2016

Recent Equus lease The Mapleton experience made leasing a new vehicle very easy. The dealership had multiple options to choose from regarding my new Equus. Will certainl More

by mjoffe
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jay Gonzalez
Apr 04, 2016 -

Napleton's North Palm Hyundai responded

Thank you for your review. We're glad to have Jay on our team and that we could provide you with a positive experience. If you ever need anything in the future, please don't hesitate to let us know. Take care! Best regards, Stacy Arnold, Customer Relations Manager | sarnold@napleton.com

April 01, 2016

Continued Excellent Service As a long time maintenance client of Hyundai Northlake I have always had excellent customer service by the staff especially Rob Minier and Holly Torre More

by sruggiero417
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jay Gonzalez
Apr 04, 2016 -

Napleton's North Palm Hyundai responded

On behalf of our dealership, I sincerely thank you for taking the time to write such kind words about our sales team. Jay is a great people person and he strives to create a positive buying experience for every customer. He will be very happy to hear He was successful in that endeavor. Congratulations on your new purchase! If you have any questions or concerns, please do not hesitate to come see us. Also, make sure to like our Facebook page to stay in the loop with exclusive content and specials. Best regards, Stacy Arnold, Customer Relations Manager | sarnold@napleton.com

April 01, 2016

Survery sale was great, everything handled in a professional manner and will definitely come back for service in the future. Very happy with my car purchase. More

by pictures906
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Leslie Sanchez
Apr 04, 2016 -

Napleton's North Palm Hyundai responded

Thank you for taking the time to write this fantastic review! Our team works very hard to ensure each of our customers is 100% satisfied with the sales experience and I'm happy that was the case for you. We look forward to working with you again; be sure to take advantage of our exclusive specials by visiting us on Facebook. Best regards, Stacy Arnold, Customer Relations Manager | sarnold@napleton.com

March 31, 2016

Thankful and happy with my experience. Very polite and professional staff, both Nelson and Taylor were very pleasant and followed up with my experience. I wish More

by jedi13sm2
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nelson and Taylor
Apr 04, 2016 -

Napleton's North Palm Hyundai responded

What an enjoyable review to read!  It is reassuring to know Nelson and Taylor provided you with a hassle-free and great shopping experience. Napleton’s North Palm Hyundai's primary concern is delivering flawless customer service; that means giving each of our guests the time and attention they deserve. I’m happy to hear you left our dealership feeling confident about your purchase. Don’t hesitate to call or stop in should you have any additional questions or concerns. Also, be sure to visit us on Facebook to gain access to our exclusive specials. Best regards, Stacy Arnold, Customer Relations Manager | sarnold@napleton.com

March 28, 2016

Repeat buyer Highly recommend Marcus and Steven. They were going out of their way to make sure all of our needs were met. They made us feel like we were important More

by yillieyonka
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Marcus, Steven
Mar 29, 2016 -

Napleton's North Palm Hyundai responded

Thank you so much for taking the time to leave this wonderful review. Marcus and Steven are wholly devoted to the success of our guests’ experiences and we are both lucky and proud to have them on our team. If there is anything more we can do please come back and see us again any time! We look forward to your next visit. Take care. Best regards, Stacy Arnold, Customer Relations Manager | sarnold@napleton.com

March 28, 2016

Jay was great! Jay was helpful and friendly. He answered all of my questions and found me my perfect Sonata! I would definitely recommend Jay and the Hyundai dealer More

by aimee.ritter
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jay Gonzalez
Mar 29, 2016 -

Napleton's North Palm Hyundai responded

Thank you for reviewing your time spent here at our dealership. It is delightful to read that Jay has been helpful and friendly and was able to accommodate your needs. We appreciate your recommendation and if there is anything more we can do for you please come back and see us any time! Take care! Best regards, Stacy Arnold, Customer Relations Manager | sarnold@napleton.com

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