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Napleton's North Palm Hyundai - Service Center
Lake Park, FL
104 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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104 Reviews of Napleton's North Palm Hyundai - Service Center
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August 15, 2016
7 hour waiting experience and they have not begun the work I arrived at 9:30 am with an internet appointment. I was going to wait for my 4 hour steering repair yet after hearing about 2 hour oil changes, I too I arrived at 9:30 am with an internet appointment. I was going to wait for my 4 hour steering repair yet after hearing about 2 hour oil changes, I took advantage of their free shuttle to my office. At 3:30 I called my "service Rep" Daileen and she connected me to someone who wanted to sell me tires and fix for my brakes. THEY HAD NOT STARTED on my steering wheel repair, that was fully paid by my extended warranty with no deductibles. Could they have called me? I have just spoken at length with the Service Director, Robb who has scheduled me to come in again on Wednesday once the part arrives. More
by huyndaired
Employees Worked With
Shuttle driver is the best
Helpful March 04, 2015
New car purchase This is the second new Hyundai my wife and I purchased from Napleton's North Palm Beach Hyundai in the past two years and if possible, it was an even This is the second new Hyundai my wife and I purchased from Napleton's North Palm Beach Hyundai in the past two years and if possible, it was an even better experience than the first time. The salesman, Frank D'Arrigo was great and it was a pleasure working with him. He was friendly, informative and worked with us to get us what we wanted. The same can be said about finance manager Jamel Black. He was instrumental in helping us to decide to purchase our first Hyundai and just as before, was very helpful. We always make it a point to stop in and spend time with Jamel whenever we go to the dealership for whatever reason. More
by car
Employees Worked With
Salesman Frank D'Arrigo
March 03, 2014
Awesome service, everyone works so hard to fit your needs. Very friendly, a dealership that asks what you the buy wants not what they want to sell you! needs. Very friendly, a dealership that asks what you the buy wants not what they want to sell you! More
by Mandyd120777
Employees Worked With
Sam Ponce
October 14, 2013
I took my car in for service for a warranty problem and an oil change. I was promised a loaner. When I arrived which was a bit late on a Saturday morning I reminded her of the loaner, she found one for me an oil change. I was promised a loaner. When I arrived which was a bit late on a Saturday morning I reminded her of the loaner, she found one for me and I was on my way. Jenna called a couple hours later saying my car was ready and I could come and pick up my car that day or Monday morning. I am in the service business also, and good customer service is becoming a lost art in this busy world of "number crunching". I hope you recognize the value you have in this employee. Being in the service industry, I know the importance of appreciating your workers. Yours sincerely, Neal Wiggan. More
by nealwiggan
Employees Worked With
Jenna
