Dealer Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Napleton's Palatine Subaru
Palatine, IL
196 Reviews
At Napleton’s Palatine Subaru, our goal is to make buying and servicing your vehicle easy, transparent, and enjoyable. Our team focuses on honest communication, fair pricing, and respect for your time—whether you’re purchasing a new Subaru or maintaining the one you love. From sales to service, you can expect a friendly, no-pressure experience backed by people who genuinely care about getting it right!
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 AM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 AM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 196 reviews
April 24, 2022
Joe was fantastic to work with to get us in our new Forester. We felt welcome from the get go and it was the easiest car buying experience ever. Highly recommend !! Forester. We felt welcome from the get go and it was the easiest car buying experience ever. Highly recommend !! More
by Amyvond
Employees Worked With
Peter Staszalek, Joe McAvoy
April 09, 2022
Joe made my car buying experience a great one. He spent time going over all the features of my new Subaru so that when I drove off the lot I was comfortable navigating the new system. He made sur He spent time going over all the features of my new Subaru so that when I drove off the lot I was comfortable navigating the new system. He made sure all my questions were answered. I would highly recommend Joe! More
by sabbah6
Employees Worked With
Joe McAvoy
April 08, 2022
Not pushy but ask what we want. Listen to us and gave us his opinions very kindly. Told us which colors they have and had patience for us to decide. Very friendly and took time f Listen to us and gave us his opinions very kindly. Told us which colors they have and had patience for us to decide. Very friendly and took time for us. We are very pleased with Subaru and office employees. More
by Yukari517
Employees Worked With
Bobby Crane
April 05, 2022
Bobby was great. He answered all my questions, was very informative about the vehicles I was looking at, and did not make me feel pressured or rushed to make a decisi He answered all my questions, was very informative about the vehicles I was looking at, and did not make me feel pressured or rushed to make a decision. His calm and polite demeanor was a refreshing approach to past car dealerships. Purchased two cars in one day, and everyone at the dealership was very attentive and I feel we worked out a great deal. More
by candrews27
Employees Worked With
Theo Davis, Bobby Crane
