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Napleton's Palatine Subaru
Palatine, IL
194 Reviews
At Napleton’s Palatine Subaru, our goal is to make buying and servicing your vehicle easy, transparent, and enjoyable. Our team focuses on honest communication, fair pricing, and respect for your time—whether you’re purchasing a new Subaru or maintaining the one you love. From sales to service, you can expect a friendly, no-pressure experience backed by people who genuinely care about getting it right!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 AM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 AM
Sunday Closed
Top Reviewed Employees
Latest Reviews
December 22, 2025
The work asked for was done correctly.
However, when my husband picked up the car the headlights were moved from auto on to off. The seat settings were no longer set to our preferences.
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by Hill
Employees Worked With
Veronica
December 22, 2025
On my last visit Elena Rojas was so pleasant, helpful and
thorough! All the staff are friendly and always greet everyone with smile.
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by sandy.holloway
Employees Worked With
Elena Rojas
December 22, 2025
Always a good experience at Napleton Palatine Subaru.
Each associate and management representative from all departments is professional, customer service oriented and efficient. This visit dealings wit
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by elitelady24
Employees Worked With
Dan Huff, Elena Rojas
Dealership Inventory (202 Vehicles)
Photos & Amenities
- After Hours Drop-Off
- Authorized Accessories Store
- Authorized Parts Store
- Cable TV
- Customer Lounge Area
- Free Coffee
- Free Drinks
- Free WiFi
- Pet Friendly
- Shuttle Service
