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Napleton's Palm Beach Acura
West Palm Beach, FL
651 Reviews
With So Many Happy Drivers in the Greater Palm Beach, Lake Worth, Delray Beach and Pompano Beach Areas, It's Easy to See Why Napleton's Palm Beach Acura is Your Trusted Source for Acura Vehicles
There are a number of reasons why so many drivers flock to the Napleton's Palm Beach Acura showroom, so we're going to do our best to outline them all for you.
First and foremost, we're renowned in the greater West Palm Beach, Palm Beach, Lake Worth, Delray Beach and Pompano Beach areas for our superb selection of new Acura models, plain and simple. Of course, our love for these cars often brings them back to our showroom in a number of ways.
For instance, when it comes time to upgrade, many of our loyal customers return their vehicle to be traded in. These used cars are also offered to our valuable customers, some are even certified with the same guaranteed performance and quality as new ones.
Helping you find your next car is only the beginning of the Napleton's Palm Beach Acura experience, though. From there, our team of financing experts will help you drive home that car you've been eyeing on your terms.
Of course, nobody wants to be forgotten after the purchase of a new or used Acura. That's why we staff a state-of-the-art auto repair center is highly trained and equipped with the latest Acura parts.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday 11:00 AM - 5:00 PM
Service
Monday 7:00 AM - 6:30 PM
Tuesday 7:00 AM - 6:30 PM
Wednesday 7:00 AM - 6:30 PM
Thursday 7:00 AM - 6:30 PM
Friday 7:00 AM - 6:30 PM
Saturday 7:30 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 651 reviews
May 13, 2024
The Sales Manager Dio. Alvarez was instrumental in helping me achieve my dream of owning my dream car. His dedication and expertise made the entire process smooth and enjoy Alvarez was instrumental in helping me achieve my dream of owning my dream car. His dedication and expertise made the entire process smooth and enjoyable. He went above and beyond to ensure that all my needs were met, and his professionalism was exemplary. I highly recommend Dio Alvarez for anyone looking for exceptional service and expertise in the automotive industry. More
by Denise C.
Employees Worked With
May 13, 2024
Palm Beach Acura provided a fantastic buying experience! Samantha, the manager, was incredibly helpful throughout the process of purchasing my used G70. She was attentive, knowledgeable, and made sure I got Samantha, the manager, was incredibly helpful throughout the process of purchasing my used G70. She was attentive, knowledgeable, and made sure I got exactly what I was looking for. Highly recommend both the dealership and Samantha for anyone in the market for a quality vehicle! More
by Brett
May 13, 2024
I have purchased three different vehicles from Samantha. Let’s just say the experience was amazing. Everyone I encountered throughout the process was professional knowledgeable, and could not do more to sat Let’s just say the experience was amazing. Everyone I encountered throughout the process was professional knowledgeable, and could not do more to satisfy my needs. I have dealt with many dealerships in my lifetime, but this was undoubtedly the best I’ve ever dealt with, I will never purchase another vehicle from any other dealership again. This is the way it’s supposed to be and I’m thinking seriously of trading my wife’s car in for another vehicle from them. Their service department is also A+. I have highly recommended Samantha and this dealership to family members and friends. More
by J Saltalamacchia
Employees Worked With
Samantha Cole
May 13, 2024
Sam and Daniel made my experience simple and stress free! They got me into the car I wanted at a price I was content with and I have nothing but good things to say about this dealership and their team!!! They got me into the car I wanted at a price I was content with and I have nothing but good things to say about this dealership and their team!!! More
by Christiancaso16
Employees Worked With
Samantha cole, Daniel Acuna
February 21, 2024
Had my daughter's Acura serviced at Napleton Acura. Zeek (Service Advisor) was very knowledgeable & explained all my service issues in detail. Zeek's professionalism reflects highly upon him and the N Zeek (Service Advisor) was very knowledgeable & explained all my service issues in detail. Zeek's professionalism reflects highly upon him and the Napleton Acura Dealership. Excellent customer service. Jerry N More
by Jerry N
Employees Worked With
Zeek
February 01, 2024
The employees are very courteous and friendly. Burley Grant sold me my first Acura and I'm enjoying it to the highest level. Burley Grant sold me my first Acura and I'm enjoying it to the highest level. More
by deedaley1227
Employees Worked With
January 11, 2024
Lied to us about pricing of car lease. Did not tell us that it included after market items until we were in finance office. Finance person told us it was for customer retention. When we as Did not tell us that it included after market items until we were in finance office. Finance person told us it was for customer retention. When we asked to have them removed told us they were in the pricing that we agreed upon with salesman I felt they were not up front with us and could have saved even more without these items. Apparently you have to buy after market items or you cant buy a car here. Salesman Joe was not that educated on tech items for car as well as car was not prepped and had to be re washed 2x's. When we got home car did not even have washer fluid. This is one customer they will not retain. Stay away. Does not even return calls. More
by nothappy
Employees Worked With
Joe
December 31, 2023
24 RDX. Made purchase late in the day. Got vehicle at 730pm drove home . All the staff at the dealership was great. Ernesto Bassam and Tyler The next morni Made purchase late in the day. Got vehicle at 730pm drove home . All the staff at the dealership was great. Ernesto Bassam and Tyler The next morning I noticed. Dirty interior windows Car not waxed. Dirty hand prints on drivers inside door dirty door sills and dirty hatch sill. Roof had blotches on it. Tires not treated with shine. .happy with my purchase and the efficiency however car was not prepped for delivery to customer very well. Had to spend $70 on a detail. I’ll be looking for reimbursement More
by Laxref7034
Employees Worked With
Bassam. Ernesto Tyler
September 22, 2023
Went in for a simple oil change, check tire pressure and tire rotation in preparation for an upcoming road trip. Tires were not rotated but I was still charged for rotation. When I got home, I looked at the tire rotation in preparation for an upcoming road trip. Tires were not rotated but I was still charged for rotation. When I got home, I looked at the bill and found the bogus charge. When I called and asked for reimbursement, I had to fill out a form and send copies of my driver license and credit card before I could get my money back. Also, no air was put in tires as requested. When I asked why, I was told the correct pressure would appear once I left the dealership and drove my car. I insisted on the correct tire pressure before I left the dealership, and I had to personally assist in putting air in my tires. All this and they still charged me over $100 for just the oil change!! More
by dwirer
Employees Worked With
September 04, 2023
Run! Don't walk! Put a full price offer to purchase on a car. Got verification of the price and availability via email. Was told someone would call to com Don't walk! Put a full price offer to purchase on a car. Got verification of the price and availability via email. Was told someone would call to complete the sale. 24 hours later no one called. Finally, someone from finance called. Told them I wasn't financing. He then laughed and said, " I'll have to find out if we can sell you the car at that price. We work off of Market Price and that was yesterday's price?!" Bizarre. Didn't think I was buying Catch of the Day. The FTC on April 7, 2022 made a determination that, "bait and switch” practices are unfair or deceptive trade practices and are unlawful under Section 5 (a) (1) of the Federal Trade Commission Act. “Bait and switch” is the advertising of a product without the bona fide intention to sell it, for the purpose of establishing contact with a prospective customer in order to induce or “switch” him to purchase another product. DON'T GO HERE. More
by spacecoasthomes
Employees Worked With
Eddie Napleton
