Napleton's Palm Beach Acura

I recently accompanied my mom to purchase an MDX Acura, and I must say, the experience was exceptional, all thanks to the incredible team at the dealership. From the moment we stepped in, Dio, the manager, and I must say, the experience was exceptional, all thanks to the incredible team at the dealership. From the moment we stepped in, Dio, the manager, and Gonzalo, our salesperson, went above and beyond to ensure that my mom felt comfortable and understood every aspect of the process. What truly stood out was their fluency in Spanish, which made communication effortless for my mom. Dio and Gonzalo patiently explained every detail of the car, taking the time to set up all the apps and features to perfection. Seeing my mom's joy as she drove off in her new SUV truly made our day. They didn't just sell a car; they created an unforgettable experience that made my mom feel like royalty. Their dedication and professionalism have certainly earned them a loyal client for life. Thank you, Dio and Gonzalo, for your outstanding service and for making my mom's car-buying journey so memorable. More

The Sales Manager Dio. Alvarez was instrumental in helping me achieve my dream of owning my dream car. His dedication and expertise made the entire process smooth and enjoy Alvarez was instrumental in helping me achieve my dream of owning my dream car. His dedication and expertise made the entire process smooth and enjoyable. He went above and beyond to ensure that all my needs were met, and his professionalism was exemplary. I highly recommend Dio Alvarez for anyone looking for exceptional service and expertise in the automotive industry. More

Palm Beach Acura provided a fantastic buying experience! Samantha, the manager, was incredibly helpful throughout the process of purchasing my used G70. She was attentive, knowledgeable, and made sure I got Samantha, the manager, was incredibly helpful throughout the process of purchasing my used G70. She was attentive, knowledgeable, and made sure I got exactly what I was looking for. Highly recommend both the dealership and Samantha for anyone in the market for a quality vehicle! More

I have purchased three different vehicles from Samantha. Let’s just say the experience was amazing. Everyone I encountered throughout the process was professional knowledgeable, and could not do more to sat Let’s just say the experience was amazing. Everyone I encountered throughout the process was professional knowledgeable, and could not do more to satisfy my needs. I have dealt with many dealerships in my lifetime, but this was undoubtedly the best I’ve ever dealt with, I will never purchase another vehicle from any other dealership again. This is the way it’s supposed to be and I’m thinking seriously of trading my wife’s car in for another vehicle from them. Their service department is also A+. I have highly recommended Samantha and this dealership to family members and friends. More

Sam and Daniel made my experience simple and stress free! They got me into the car I wanted at a price I was content with and I have nothing but good things to say about this dealership and their team!!! They got me into the car I wanted at a price I was content with and I have nothing but good things to say about this dealership and their team!!! More

Had my daughter's Acura serviced at Napleton Acura. Zeek (Service Advisor) was very knowledgeable & explained all my service issues in detail. Zeek's professionalism reflects highly upon him and the N Zeek (Service Advisor) was very knowledgeable & explained all my service issues in detail. Zeek's professionalism reflects highly upon him and the Napleton Acura Dealership. Excellent customer service. Jerry N More

The employees are very courteous and friendly. Burley Grant sold me my first Acura and I'm enjoying it to the highest level. Burley Grant sold me my first Acura and I'm enjoying it to the highest level. More

24 RDX. Made purchase late in the day. Got vehicle at 730pm drove home . All the staff at the dealership was great. Ernesto Bassam and Tyler The next morni Made purchase late in the day. Got vehicle at 730pm drove home . All the staff at the dealership was great. Ernesto Bassam and Tyler The next morning I noticed. Dirty interior windows Car not waxed. Dirty hand prints on drivers inside door dirty door sills and dirty hatch sill. Roof had blotches on it. Tires not treated with shine. .happy with my purchase and the efficiency however car was not prepped for delivery to customer very well. Had to spend $70 on a detail. I’ll be looking for reimbursement More

Went in for a simple oil change, check tire pressure and tire rotation in preparation for an upcoming road trip. Tires were not rotated but I was still charged for rotation. When I got home, I looked at the tire rotation in preparation for an upcoming road trip. Tires were not rotated but I was still charged for rotation. When I got home, I looked at the bill and found the bogus charge. When I called and asked for reimbursement, I had to fill out a form and send copies of my driver license and credit card before I could get my money back. Also, no air was put in tires as requested. When I asked why, I was told the correct pressure would appear once I left the dealership and drove my car. I insisted on the correct tire pressure before I left the dealership, and I had to personally assist in putting air in my tires. All this and they still charged me over $100 for just the oil change!! More