Napleton's Palm Beach Acura

Great Buying Experience Palm Beach Acura and Irwin Baker were very knowledgable and willing to work to fit my financing needs. I've purchased several Acuras from them over th Palm Beach Acura and Irwin Baker were very knowledgable and willing to work to fit my financing needs. I've purchased several Acuras from them over the years. More

Acura TL Purchase Purchasing a new car was something I wanted to do since the start of the year but delayed actually doing so because I did not want to deal with the pr Purchasing a new car was something I wanted to do since the start of the year but delayed actually doing so because I did not want to deal with the process of buying a car (searching for the right car, visiting several dealerships, haggling over price, etc.). When I finally decided to go through with the process, I narrowed my choices down to three cars (Acura TL, Audi A4, and BMW 328i) and started visiting dealerships near me (Broward and Dade county). The winner would be which of the two vehicles best met my needs in the following order of priority: 1. Best Price 2. Options available 3. Customer Service 4. Driving experience As I started visiting dealerships, it was the Acura dealerships that made me feel welcomed and like they wanted my business and not like they were doing me a favor by selling me a car (At Audi, when I hinted at a price reduction, the sales person flat out said "You're at the wrong dealership"). Unfortunately the color I wanted the TL in was not available and though I was receiving a nice deal at Pembroke Pines Acura, I turned it down. I resumed my search, now having decided on the Acura TL, via the internet. Jane Dyer of Napleton's Acura was the first to reach out to me and upon learning of what I was looking for, had Bill Baehler contact me. After looking at the model I would be purchasing on his dealership's website, we agreed on a deal over the phone. Irwin Baker and Bill Baehler waited for me near their closing time (I had to drive from Miami to Palm Beach) to insepct and test drive the vehicle which they had already prepped in anticipation of delivery to me. The test drive, accompanied by Irwin was great and he knew the car inside out. Joe Safi was a pleasure to work with through the paperwork. Unfortunately I was unable to take delivery that day as I still had my older vehicle with me, but two days later, I took public transportation to pick it up and Irwin was great about picking me and driving me to the dealership. They had the car re-prepped for delivery and Nelson Adams was great about walking me through all of the car's features and teaching me how to use them. The entire team, stopped by one by one to say hello when I returned which made me feel great about the experience, and they've followed up consistently since then to ensure I'm enjoying my new car and answer any questions I may have. I love the car; got the options and colors I wanted in a luxury car without having to pay for each option (all pretty much standard with Acura); got a better price than I expected to get and better than at Pembroke Pines, Acura which was already giving me a nice deal; and loved the experience around the purchase. I would definitely recommend this team and dealership to anyone looking for an Acura. I'll probably lease from them again in 3 three years. More

If I was purchasing the car based on the sales person alone I would have chosen the Acura MDX. I decided to purchase a Mercedes ML 350 instead. This is what I previously owned and just loved the vehicle alone I would have chosen the Acura MDX. I decided to purchase a Mercedes ML 350 instead. This is what I previously owned and just loved the vehicle. My experience with your dealership was outstanding. Thanks for your time. More

I was extremely pleased with my buying experience. This is my second purchase from this dealership and in comparison to other dealers that I have purchased from they are head and shoulders above the rest. is my second purchase from this dealership and in comparison to other dealers that I have purchased from they are head and shoulders above the rest. I highly recommend seeing Irwin to purchase your vehicle. He is knowledgable and willing to go the extra mile. I changed my mind about the color I wanted at the last minute which unfortunately was being delivered the next day. Irwin personally delivered the car to me at work because I would not be able to return for 3 days due to work obligations. That is customer service!!! More

I have purchased 2 cars from Steve and Terry in the last 8 months. They are both friendly and professional. I have referred other buyers to this dealer. The entire car buying experience, that many dread, 8 months. They are both friendly and professional. I have referred other buyers to this dealer. The entire car buying experience, that many dread, went very smooth, no problems. Everything was as promised. Steve took the time to explain all the electronics to my wife and took me on several test drives until I settled on what vehicle I wanted. I recently brought the MDX in for service. It was a pleasant experience. Nice lounge area to wait in, with complimentary coffee and snacks. They cleaned the vehicle for me as well. Everyone friendly.... I would recommend this dealership to anyone thinking of purchasing an Acura in Palm Beach County!! More

William hicks is outstanding 10/10 would buy again. If you need a car go see william Hicks he will hook you up and not give you a run around you need a car go see william Hicks he will hook you up and not give you a run around More

I typically dread car dealers but Mark was amazing!!! No pressure and he secured a deal that met all of my requirements... and there were many!!! It was also a very quick experience (less than 2 hours). pressure and he secured a deal that met all of my requirements... and there were many!!! It was also a very quick experience (less than 2 hours). Nelson was also amazing and super helpful!! He did a very thorough job of reviewing all of the technology within my new MDX. Thank you all!! Bethany Uhrinek More

I came to Palm Beach Acura to purchase a new TSX - Milano Red. They have a great team there, Mark and Joe are awesome! - Kenny Red. They have a great team there, Mark and Joe are awesome! - Kenny More

Extremely nice. Great internet price. Easy process. Extremely nice. Great internet price. Easy process. Highly recommend them. They made the car buying experience a pleasure instead of a hassle. I wo Extremely nice. Great internet price. Easy process. Highly recommend them. They made the car buying experience a pleasure instead of a hassle. I would buy from them again More

I purchased a new Acura TL. I was extremely pleased with Wayne McGinnis leading the sales effort. Wayne is probably the most knowledgable sales professional I have worked with exhibiting outstanding techni Wayne McGinnis leading the sales effort. Wayne is probably the most knowledgable sales professional I have worked with exhibiting outstanding technical and commercial knowledge of the vehicle and p Sales process presented in a clear and concise manner. To date I have no experience with service other than a new car check up. Speaks volumes to the Acura quality control. I love the car. More