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Napleton's Palm Beach Acura - Service Center

West Palm Beach, FL

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120 Reviews

120 Reviews of Napleton's Palm Beach Acura - Service Center

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September 29, 2020

I’ve been coming to Acura in palm beach for years now for my services in my vehicle and my husband we must say we’re glad Dave is back he is great and always looks out for his clients . More

by Joannef322
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bernie Santana
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 29, 2019

Everyone was great and very helpful. Eilyn and Holland were great they gave me a lot of help with every thing. I would come back again More

by Drvandusen
Recommend Dealer
Yes
Employees Worked With
Hollando Mathurin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Eilyn
Dec 02, 2019 -

Napleton's Palm Beach Acura responded

Hi, Thank you so much for leaving this review. We strive to give each customer a wonderful experience. I appreciate your feedback and so does my staff. We hope you have a great day! Thanks, Sean Makeeff General Manager Napleton's Palm Beach Acura sean@napleton.com 561-686-0300

November 22, 2019

I picked up my TLX ASPEC this past Saturday and it reminds me of the TSX that I once owned, very sporty and handles nicely. I’m very happy with this car and the new safety features. More

by vrgdoup
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Gawerecki
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bernie Santana
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Robert Tallent and Eilyn Zambrano. 5 stars each
Nov 27, 2019 -

Napleton's Palm Beach Acura responded

We are pleased to hear you are happy with your new vehicle! We hope you continue to choose us for all your automotive needs! Take care!

October 23, 2019

Happy with the service provided I came in for a MDX excellent customer service and beautiful, comfortable and safe vehicle. Would recommend Acura to anyone who is looking for a vehic More

by annalises
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Mueger
Oct 28, 2019 -

Napleton's Palm Beach Acura responded

Hi Annalises, Thank you so much for leaving this review. We strive to give each customer a wonderful experience. I appreciate your feedback and so does my staff. We hope you have a great day! Thanks, Sean Makeeff General Manager Napleton's Palm Beach Acura sean@napleton.com 561-686-0300

October 01, 2019

Very informative And helpful I love the way the cars drive interior is leather and all the special features . I love the break Home . My kind of car .Acura More

by Trina
Recommend Dealer
Yes
Employees Worked With
Bernie Santana
5.0
This rating includes all reviews, with more weight given to recent reviews.
Yadira Hernandez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 03, 2019 -

Napleton's Palm Beach Acura responded

Hi Trina, Thank you so much for leaving this positive review about your recent visit to our dealership. We strive to give each customer a world class experience and look forward to your next visit. I appreciate your feedback and so does my staff. We hope you have a great day! Sincerely, Sean Makeeff General Manager Napleton's Palm Beach Acura sean@napleton.com 561-686-0300

September 13, 2019

Outstanding service I’ve been a loyal Acura customers for about 18 years this is my third Acura . Couple things have changed in the service department But Bernie is alw More

by Ericasmall
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bernie Santana
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 14, 2019 -

Napleton's Palm Beach Acura responded

Hi Ericasmall, Thank you so much for leaving this review. We strive to give each customer a wonderful experience. I appreciate your feedback and so does my staff. We hope you have a great day! Thanks, Sean Makeeff General Manager Napleton's Palm Beach Acura sean@napleton.com 561-686-0300

September 11, 2019

Service I have been an Acura customer for years now. Service department is great and cashiers are so sweet. Soon getting my next Acura. Looking at the 2020 MD More

by tmurph
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Service
Sep 14, 2019 -

Napleton's Palm Beach Acura responded

Hi Tmurph, Thank you so much for leaving this review. We strive to give each customer a wonderful experience. I appreciate your feedback and so does my staff. We hope you have a great day! Thanks, Sean Makeeff General Manager Napleton's Palm Beach Acura sean@napleton.com 561-686-0300

September 11, 2019

outstanding Service is great here, comfortable waiting area and friendly staff. I usually work with Yarii and mom works with Bernie. But everyone in the service i More

by alkajj
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bernie Santana
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : yari
Sep 14, 2019 -

Napleton's Palm Beach Acura responded

Hi Alkajj, Thank you so much for leaving this positive review about your recent visit to our dealership. We strive to give each customer a world class experience and look forward to your next visit. I appreciate your feedback and so does my staff. We hope you have a great day! Sincerely, Sean Makeeff General Manager Napleton's Palm Beach Acura sean@napleton.com 561-686-0300

August 16, 2019

Excellent friendly service Excellent, very friendly service. Comfortable waiting area with bottled water and snacks. Bernardo Santana is an excellent service advisor, we alway More

by MannysCar2011
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bernie Santana
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 22, 2019 -

Napleton's Palm Beach Acura responded

Hi, Thank you so much for leaving this positive review about your recent visit to our dealership. We strive to give each customer a world class experience and look forward to your next visit. I appreciate your feedback and so does my staff. We hope you have a great day! Sincerely, Sean Makeeff General Manager Napleton's Palm Beach Acura sean@napleton.com 561-686-0300

August 14, 2019

Door Handle Replacement Bernie (Service Advisor) made it easy to coordinate my visit to have my MDX door handle replaced so that it would be convenient and require minimum ti More

by Stanley P
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bernie Santana
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 16, 2019 -

Napleton's Palm Beach Acura responded

Hi Stanley, Thank you so much for leaving this review. We strive to give each customer a wonderful experience. I appreciate your feedback and so does my staff. We hope you have a great day! Thanks, Sean Makeeff General Manager Napleton's Palm Beach Acura sean@napleton.com 561-686-0300