Napleton's River Oaks Chrysler Dodge Jeep Ram

I went and and got my Dream car. . A Grand Cherokee!!!!!! Mr. Ed Sanders helped me get approved and went above and beyond. I’m so grateful for him . A Grand Cherokee!!!!!! Mr. Ed Sanders helped me get approved and went above and beyond. I’m so grateful for him More

Kim and Carlos did an Amazing Job and provided excellent service. Thanks to them both I have amazing experience. service. Thanks to them both I have amazing experience. More

Wonderful service. Brandon was very helpful. Very professional and great customer. Thank you very much Napleton. Brandon was very helpful. Very professional and great customer. Thank you very much Napleton. More

My sales person was Edward Sanders and he was very helpful and accommodating to my needs. helpful and accommodating to my needs. More

I had a positive experience dealing with my sales person Tyren Thompson last week. He deserves a promotion. Tyren Thompson last week. He deserves a promotion. More

Edward Sanders & Sundae were very helpful and informative as they explained the situation to me and I understood what they were saying they also helped me to understand the situation with my other car Than as they explained the situation to me and I understood what they were saying they also helped me to understand the situation with my other car Thank you very much you guys were very helpful with my purchase and I'm very satisfied with my new car and I'm satisfied with it also Roberto was very informative about explaining the insurance gap to me as well they were as a collective a well oiled machine it was as if they complimented each other More

This has to be the worst experience I've ever had with a service. I purchased a Jeep wrangler from this location on 10/23/24. My sales rep SUNDAE was amazing but service dept is Lazy and tells lies all the service. I purchased a Jeep wrangler from this location on 10/23/24. My sales rep SUNDAE was amazing but service dept is Lazy and tells lies all the time. Since the 1st week I had my wrangler I had some concerns about the suspension of the vehicle I was getting some weird wobbling while on the highway took it in they couldn't figure the out the problem. As the problem started to persist I've probably been to their service department about 3 times one time they had my car for 3 entire days no progress! I took a video of the issues I was having service tells me it's brakes but not once looked at the vehicle again. Now service has had my vehicle since 1/14/25 they figured the problem was struts and some sort of stabilizer however now I have to use my extended warranty and pay my $500 deductible for something I've been complaining about since the 1 week after purchasing the vehicle. Now at this point it's 1/22/2025 I have really no updates on the "parts" they had to order! They NEVER answer the phone! I have to get updates from my Salesperson when it's not even her job to do that! I DO NOT recommend this service department! They lie especially when you are a woman, and they are super lazy! My advisor Ryan was great!! That's it's that's all! I'm super pissed and I will be getting someone else involved! More

I’ve been to many car dealers, coming to Napleton was the best decision Ed Sanders was great,very knowledgeable about my deal .and made the car buying experience an easy one. I’m going to enjoy my new ride a best decision Ed Sanders was great,very knowledgeable about my deal .and made the car buying experience an easy one. I’m going to enjoy my new ride and will recommend Napleton -Ed Sanders to anyone looking to purchase a car. Thank you More

Manny Vegas is your guy bought a car from him. He went above and beyond to make me happy. Appreciate all he’s done. Would definitely buy from him again straight honest and friendly. Paul Swanson He went above and beyond to make me happy. Appreciate all he’s done. Would definitely buy from him again straight honest and friendly. Paul Swanson More

Ed Sanders was the absolute best. He made the process really seamless and actually enjoyable. He restored my faith in Napleton and I'm glad that I came today! He made the process really seamless and actually enjoyable. He restored my faith in Napleton and I'm glad that I came today! More