Back

Napleton's River Oaks Chrysler Dodge Jeep Ram

Lansing, IL

4.4
883 Reviews
Family owned and in business for over 50 years, Napleton's River Oaks Chrysler Jeep Dodge RAM is your Lansing source for new Chrysler, new Jeep, new Dodge, new RAM , and used cars for customers in Highland, Orland Park, and River Oaks, IL. We are conveniently located off Highways 80/94 and 294 and are solely focused on providing you with an easy and enjoyable buying experience. Our friendly, knowledgeable staff will immediately take you under their wing and ensure your satisfaction and that all your expectations before, during, and after the sale will all be exceeded. Plus, we even give customers a $100 Customer Referral Bonus for recommending their friends and family to us! No matter what step you are at in the buying process, we promise to treat you the way you deserve to be treated.
Contact Dealership

17225 Torrence Ave

Lansing, IL

60438

Directions

By Type

Showing 883 reviews

December 04, 2019

Charles was wonderful and friendly. Very professional and nice. He was the main reason why I chose to buy a jeep for the first time More

by Rthompson3014
Recommend Dealer
Yes
Employees Worked With
Charles Woods
Dec 08, 2019 -

Napleton's River Oaks Chrysler Dodge Jeep Ram responded

Thanks for sharing your recent service experience with us! We hope you continue to choose Napleton's River Oaks Chrysler Dodge Jeep Ram as your first choice for all your vehicle needs. We want all our customers to feel this way when leaving our dealership!

December 04, 2019

Great experience and good buy. Very professional and helpful. Even picked us up from airport to ride to dealer cause we are from out of town. Thanks More

by Angelasanchez43
Recommend Dealer
Yes
Employees Worked With
Roberto Cortez
Dec 08, 2019 -

Napleton's River Oaks Chrysler Dodge Jeep Ram responded

Thank you for your positive review. We're glad to hear that you found our team here at Napleton's River Oaks Chrysler Dodge Jeep Ram so helpful. We strive to deliver a great experience to all of our valued customers. It means so much to us to have earned your trust in our business! We hope to see you again in the future! Take care!

December 04, 2019

Justin was a great help. Even though this wasn't my first time at Napletons/ buying a car, he made the experience much easier and relatively fast. More

by f.sobola
Recommend Dealer
Yes
Employees Worked With
Justin
Dec 08, 2019 -

Napleton's River Oaks Chrysler Dodge Jeep Ram responded

We're glad to hear our Staff took such great care of you! We want all our customers to feel this way when leaving our dealership! We hope we can continue to be of service to you down the road!

December 03, 2019

Jesus was a huge help in getting the Ram I wanted as he stayed committed and transparent throughout the whole process. I would definitely work with him again and know that I would come out the same: a sati More

by Alberto R
Recommend Dealer
Yes
Employees Worked With
Bob Gatelis, Jesus Torres
Dec 06, 2019 -

Napleton's River Oaks Chrysler Dodge Jeep Ram responded

Thanks for sharing your recent service experience with us, Alberto! We hope you continue to choose Napleton's River Oaks Chrysler Dodge Jeep Ram as your first choice for all your vehicle needs. If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

December 03, 2019

THANKS ED SANDERS,THANKS ROBERTO ORTEGA FOR THE SERVICE THAT YOU GUYS PROVIDED TO ME ON THE SALE OF MY 2020 JEEP CHEEROKEE.I AM TRULY A EXTREMELY SATISFIED CUSTOMER...ED AND ROBERTO MAKE A TAG TEAM!!!! I More

by D
Recommend Dealer
Yes
Employees Worked With
Edward Sanders
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : George the guy who I signed papers with at end of sale, Roberto Ortega
Dec 06, 2019 -

Napleton's River Oaks Chrysler Dodge Jeep Ram responded

Thanks for sharing your recent service experience with us, D! We hope you continue to choose Napleton's River Oaks Chrysler Dodge Jeep Ram as your first choice for all your vehicle needs.

December 02, 2019

The service here was great. I went hoping to get a new car with little money down and little to no credit. Thanks to The help of Roberto Ortega I now am riding smooth in my new Dodge Journey. Also thanks More

by Curtis
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Roberto Ortega
Dec 06, 2019 -

Napleton's River Oaks Chrysler Dodge Jeep Ram responded

Congratulations on your new car, Curtis! It is great to hear our Staff was knowledgeable and pleasant to work with. Thank you so much for taking the time to leave us this review and strong recommendation. We hope you continue to choose us for all your automotive needs! Take care!

November 29, 2019

Best sales rep because he goes above and beyond. It was my first time coming to a car dealership and he helped me get into a nice car for a good deal. Thank you Adam! More

by D_turnerm97
Recommend Dealer
Yes
Employees Worked With
Adam Muhammad, Cody Sasek
Dec 03, 2019 -

Napleton's River Oaks Chrysler Dodge Jeep Ram responded

Here at Napleton's River Oaks Chrysler Dodge Jeep Ram, we understand your time is valuable. Thank you for letting us know how your first dealership experience with Adam was. If you have any additional questions about your new vehicle, we will be more than happy to assist you! Safe travels!

November 29, 2019

Waste of time. Go to another dodge dealership. The lady answering for customer service was a very rude, uneducated female. The SERVICE department is tacky and lazy AND COULD NOT CARE LESS ABOUT YOUR CAR IS More

by Pradaprofit79
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
No
Employees Worked With
SERVICE DEPT
Dec 15, 2019 -

Napleton's River Oaks Chrysler Dodge Jeep Ram responded

It's upsetting to hear that you did not receive the top-notch customer service we strive to provide. Please reach out to us at (708) 474-2300 so we can discuss the details of your visit in hopes of restoring your confidence back in our dealership.

November 28, 2019

My experience was awesome! My salesmen was Adam Muhammad. Our first encounter was March 2019, in which he informed me of my buying options and enlighten me that I was in a bad lease. I left without buying a More

by GOLDIGHER007
Recommend Dealer
Yes
Employees Worked With
Adam Muhammad, Cody Sasek
Nov 29, 2019 -

Napleton's River Oaks Chrysler Dodge Jeep Ram responded

Hi, in order to deliver the best experience possible, we try to set high expectations for ourselves. We're so glad to receive your positive review of Adam. We hope you continue to choose us for all your automotive needs! Take care!

November 21, 2019

I have been having troubles with my current vehicle and i came to see Roberto Cortez Salesman and Eric Littleton sales manager. They got me all approved on my own under the payment i wanted to be at. They ma More

by dprice10.dp
Recommend Dealer
Yes
Employees Worked With
Eric Littleton, Roberto Cortez, Cody Sasek
Nov 26, 2019 -

Napleton's River Oaks Chrysler Dodge Jeep Ram responded

Hello, we're happy to hear you had a great experience with Roberto and Eric! If there’s anything else we can do to assist you, please don’t hesitate to reach out. Thanks again for your business!

...
52
...