Napleton's River Oaks Honda

Bait and switch...and lies! Just wasted 5 days of my life wading through the deceptive practices of Sherri Pederson and Zana Belmer at Napleton Ricer Oaks Honda. First, they quo Just wasted 5 days of my life wading through the deceptive practices of Sherri Pederson and Zana Belmer at Napleton Ricer Oaks Honda. First, they quote me a great price on a vehicle, then tell me they don't have it in stock. No problem, they said...they'll do a dealer trade for it. Nope - can't get it from another dealer. Don't worry, they can order one and have it in 10 weeks. After repeatedly asking to confirm THAT vehicle for THAT price, I don't get any definitive answer. Finally, after 5 days and my ultimatum email, Sherri drops the bomb(s): not only can I NOT order the vehicle (because "Honda won't guarantee that they'll even build it"), but even if I could, it would now have to include a $1590 protection package (winter mats, splash guards, cargo tray, wheel locks and ?!?pinstriping?!?) that she claims Honda is putting on all these models. Funny, the 10 or 11 other ones I've seen at other dealers don't all have those items. This was clearly a way of getting the price back up to a level they could actually live with. I've had at least 3-4 other dealers be up front about not being able to help me. At least they're honest and don't waste my time. I don't know if Sherri and Zana's shady tactics are representative of how this entire dealership operates, but I implore you to take your business to somewhere that doesn't outright lie to you. Sherri and Zana are the kind of car salespeople that give that profession a bad name. More

Best experience ever Anthony Manteca was my sale person he worked very close with the manager Tony. I was here just a couple of hours and they got a deal done for me at th Anthony Manteca was my sale person he worked very close with the manager Tony. I was here just a couple of hours and they got a deal done for me at the lowest interest rate I have ever had. I diffenatly recommend coming to Napelton Honda River Oaks, and you should too. More

Beautiful I was with Jeffery Parham sales consultant, Mr. Frank and Ms.Jill today. I had a great experience here at Napleton River Oaks Honda. I made a new pur I was with Jeffery Parham sales consultant, Mr. Frank and Ms.Jill today. I had a great experience here at Napleton River Oaks Honda. I made a new purchase of a newer vehicle this year and completely satisfied. I will always return here and continue all of my services here as well. More

new CRV 2015 Earnet Normanand JP Jeffrey Parham were very patient and took their time and helped us selct our 2015 CRV i would recommend Napleton Honda to Family a Earnet Normanand JP Jeffrey Parham were very patient and took their time and helped us selct our 2015 CRV i would recommend Napleton Honda to Family and friends ask for Earnest or JP. Awsome job. More

Excellent My salesman jp parham he did an excellent job .i will recommend napleton Honda river oaks to all my friend and family Jill verbich customer relaction My salesman jp parham he did an excellent job .i will recommend napleton Honda river oaks to all my friend and family Jill verbich customer relaction came and talk to me to see if everything was ok More

review for new car Great assistance by Alvin and his two orienteers. He explained everything well . He showed me two different models and explained every feature on the Great assistance by Alvin and his two orienteers. He explained everything well . He showed me two different models and explained every feature on the cars . When it came to price he explained every cost for each item on the car. More

Earnest Norman- Awesome Salesperson This is the hardest working salesperson alive. He goes above and beyond to get the job done each and every time. I have been a customer for over 6 ye This is the hardest working salesperson alive. He goes above and beyond to get the job done each and every time. I have been a customer for over 6 years and have recommended others here as well and they have all left satisfied. Great place to purchase a vehicle they work hard to make the customer happy! More

Great sales! Arsenio helped us and was an excellent experience. Great and fast service. The Dealership was nicely located! The service was excellent. I recommend A Arsenio helped us and was an excellent experience. Great and fast service. The Dealership was nicely located! The service was excellent. I recommend Arsenio and the dealership! And we get free lunch! Thanks for the BBQ. More

Salesman Good sales people they were knowledgeble and courteus. They explained all the features. A little longer than i wanted but that is not unusual. Uses th Good sales people they were knowledgeble and courteus. They explained all the features. A little longer than i wanted but that is not unusual. Uses the internet service More