Napleton's River Oaks Honda

This is the fourth purchased with Jeffrey Parham; he not only tries to make the sell but make it affordable for me. I will only deal with him. only tries to make the sell but make it affordable for me. I will only deal with him. More

Came in to look at a 2015 BMW 228i. Test drove it and liked it. However, the a/c definitely needed a charge, and the tire pressure monitor light was on. During negotiation they trie Test drove it and liked it. However, the a/c definitely needed a charge, and the tire pressure monitor light was on. During negotiation they tried to sell it as is, I wanted those issues fixed and they eventually did. We settled on a deal, and I came back a few days later CHECK IN HAND, test drove it once more and found that the digital screen wasn't working. Didn't purchase the vehicle then, they said that they would look into it and see what they could do, possibly take it to a BMW Dealer since they can't program it. They said they would let me know in a day or two. Was told multiple times that the car wouldn't be sold out from under me. Surprise surprise, the VERY NEXT DAY they sold the vehicle and never contacted me. You think they fixed the problem that quickly? HAHA no. They sold a car with a known issue while simultaneously screwing me over. So now I'm going to have to redo the entire loan process and hurt my credit score even more because if this xxxx dealer. I would give 0 stars if possible. Unbelievable. More

Excellent customer service. In addition to servicing my vehicle (oil change, tire rotation and brake fluid changed), I was able to refinance and received a lower interest rate! In addition to servicing my vehicle (oil change, tire rotation and brake fluid changed), I was able to refinance and received a lower interest rate! More

Omg,the people at napleton honda are awesome ive purchased several vehicals, special thanks mr jeff parham . Very attentive and thurough. purchased several vehicals, special thanks mr jeff parham . Very attentive and thurough. More

I was referred to JP. 1st class gentleman. Asked my needs, he listened. No purchase 1st class gentleman. Asked my needs, he listened. No purchase More

This is a Dealership I've been coming to for about 10 years. I had a lease that was up approximately a week ago and chose to purchase. My Salesman was Jeff Parham and he was wonderful, I truly recommen years. I had a lease that was up approximately a week ago and chose to purchase. My Salesman was Jeff Parham and he was wonderful, I truly recommend him to anyone seeing this review. Thank you again Jeff Parham. Dealership is always so clean and Honda's are the best vehicles! More

J.D. went out of his way to make my experience the best .Down to earth guy made me feel like I was among friends..Shout out to Yousef for the good phone contact and pricing ...A +++ Dealership .Down to earth guy made me feel like I was among friends..Shout out to Yousef for the good phone contact and pricing ...A +++ Dealership More

JP the man took care of me good honest man helped me get back in my 2022 Honda Civic sport back in my 2022 Honda Civic sport More

I drove 1 hour to visit the dealership and when I arrived I was told that the price quote was not valid and that there would be a $3K surcharge for “low inventory”. I was told that the charge is usually $5K I was told that the price quote was not valid and that there would be a $3K surcharge for “low inventory”. I was told that the charge is usually $5K but they were lowering for me! I was prepared to buy the car and instead left very disappointed. I am happy that I bought the car at a different dealer. I would like to warn others about the deceptive practice. More