
Napleton's Schaumburg Subaru
Schaumburg, IL
Filter Reviews by Keyword
By Type
Showing 170 reviews
Very efficient business operation throughout leasing process. Outstanding service department provides excellent care and maintenance of vehicle with honesty practiced throughout . process. Outstanding service department provides excellent care and maintenance of vehicle with honesty practiced throughout . More
Very impressed with the service. I had an appointment at 11:00 and was taken in right away. Keith checked my car in, answered all my questions and my vehicle was serviced very quic I had an appointment at 11:00 and was taken in right away. Keith checked my car in, answered all my questions and my vehicle was serviced very quickly and I was on my way. More
Was looking for a new car after 22 years - the Subaru Forester is the perfect car. Love the color, all the safety features, and it drives very smoothly. Great people to work with including the Sales pers Forester is the perfect car. Love the color, all the safety features, and it drives very smoothly. Great people to work with including the Sales person (John), service manager (Jonathan) and finance manager (Nick). Thought I wanted a used car, but the new one was just a little more. More
Kareem was very patient with us while shopping for our new car. We came back numerous times before buying our 2024 Forester. He was kind and informative and we never felt pressured for a sale. When we we new car. We came back numerous times before buying our 2024 Forester. He was kind and informative and we never felt pressured for a sale. When we were ready, he made the whole process very simple and painless. We just came back for our appointment with Connor to explain all the features. This process was handled very thoughtfully and professionally from our first meeting with Kareem (3 months ago) through our meeting with Connor a month after picking up our new car, and learning about all the special features. More
Had my car serviced yesterday. I was greeted by Keith, who is top notch!! I explained what I had picked online for service, but I didn’t think I needed all of it. He went thru e I was greeted by Keith, who is top notch!! I explained what I had picked online for service, but I didn’t think I needed all of it. He went thru everything with me, and told me only what I did need, based on my milage. I can’t say enough great things about Keith and the Service Dept. They are the BEST and I wouldn’t go anywhere else! It’s peace of mind for me, that I can trust them to tell me exactly what I need and no more! Thank You again Keith, for your Outstanding Customer Service! Roberta Nevens More