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Napleton's Schaumburg Subaru

Schaumburg, IL

4.6
155 Reviews

911 W Higgins Rd

Schaumburg, IL

60195

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Showing 155 reviews

July 11, 2023

The easiest car buying experience I have ever had. Highly recommend. Russ was my salesperson and he was amazing More

by tas46
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Russ
May 24, 2023

I love my Suburu Forester from Napleton Suburu. The service is excellent. The staff is very professional and accommodating always. Mr. Keith Meyer( service advisor) I very professional and helpful. More

by Sabera135
Service Price Transparency
Workmanship
Recommend Dealer
Yes
Employees Worked With
Keith Meyer
April 30, 2023

My wife and I went in to test drive the Impreza. We found it to small and not really to our liking. Russ our salesman, suggested the Crosstrek, which we test drived also. We fell in love with it, an More

by Bradford
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Russ Harris, Brian Clark, Jessica Herwehe
April 25, 2023

Very pleased with the service and everyone was so friendly ,informative and helpful! Will return for service More

by Marykukla5
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jessica Herwehe
April 18, 2023

Brought my vehicle in for oil change and tire rotation. Did not receive tire rotation and they didn’t even check the air in my tires. Every tire had a different pressure varying +\- 5 lbs. More

by msmith076
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Jessica Herwehe
February 13, 2023

Pleasant staff. Very clean with a nice eating area for customers, complete with complimentary snacks and beverages. More

by momcatpeg
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Salesman Matt and manager
February 08, 2023

I was looking for a replacement car as we were returning our lease. We saw the car we wanted to look at and the sales rep named Russ helped us out. He made it easy to work with and was very respectful and p More

by LuPineda
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Russ
February 07, 2023

Steve Black great sales representative Knowledgeable of the vehicle I bought Listened to me and very helpful More

by jdwiese
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Steve black
January 02, 2023

This dealership has always been the best in their service. This last time they were able to coordinate the replacement of a windshield along with normal service that was due. It consolidated my time More

by Big and ugly
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Keith Meyer
September 15, 2021

They took my whole engine out to fix a leak. Was left with over $2000 in collateral damages that they refused to repair. SCAM BEWARE!! More

by PAUCHO1437
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
JOHN GOMES
2
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