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Napleton's Schaumburg Subaru

Schaumburg, IL

4.6
188 Reviews
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911 W Higgins Rd

Schaumburg, IL

60195

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Showing 51 service reviews

October 15, 2025

The service staff at Subaru Napleton’s Schaumburg location is always amazing, accommodating, courteous and thorough. More

by piat807
Service Price Transparency
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Recommend Dealer
Yes
Employees Worked With
Antonio Sabatello
October 06, 2025

Keith Meyer is an excellent agent so helpful and everyone is so good and helpful More

by Lonarda
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Recommend Dealer
Yes
Employees Worked With
Keith Meyer
September 13, 2025

I choose where I buy a car by the service I get through the service department. I have bought 3 Subarus from Napleton and plan on always buying there. They are friendly and knowledgeable but mostly they ar More

by Hilarycarlson
Service Price Transparency
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Recommend Dealer
Yes
Employees Worked With
Keith Meyer, Nate Klein
July 10, 2025

Bought my Ascent in 2022 from Napleton and have had all my maintenance done there. Super easy to schedule thru the app, always a nice experience working with Keith and always fast professional service incl More

by robmar8152
Service Price Transparency
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Recommend Dealer
Yes
Employees Worked With
Keith
June 26, 2025

The staff is very knowledgeable and professional. It makes bring my vehicle in for any service a good experience. More

by Jmheinzjr
Service Price Transparency
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Recommend Dealer
Yes
Employees Worked With
Keith Meyer and service tech (name unknown)
June 15, 2025

Service writer knowledgeable and took care of the problem quickly and thoroughly.. Have always had good service from this dealership. More

by crcozzi
Service Price Transparency
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Recommend Dealer
Yes
Employees Worked With
Nate Klein
March 11, 2025

Great and prompt service, they keep me informed with a good rundown of what’s going on! More

by psycodad321
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Recommend Dealer
Yes
Employees Worked With
Jessica Herwehe
January 26, 2025

Very knowledgeable persons in the service center is a positive feature of this dealer shop. The negative side is that there is no automatic car washing facility in this dealer facility. More

by Mathew
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Recommend Dealer
Yes
Employees Worked With
Jessica Herwehe
October 15, 2024

Customer service supervisor is Is very good at explaining the problems and their solutions for them. More

by Hank
Service Price Transparency
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Recommend Dealer
Yes
Employees Worked With
Service manager
September 25, 2024

staff in the service dept are very nice very accomodating explain what needs to be done Waiting area is clean they have snack and drink available for the customer More

by winefreda ofiana
Service Price Transparency
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Recommend Dealer
Yes
Employees Worked With
Nathaniel
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