Napleton's Valley Hyundai

Great and easy experience. Dion Allen was very helpful and professional i highly recommend talking to him when shopping for your next car Dion Allen was very helpful and professional i highly recommend talking to him when shopping for your next car More

Purchasing our new 2026 Hyundai Tucson Hybrid Limited from Napleton Valley Hyundai in Aurora was truly an outstanding experience from start to finish. Even though the dealership is over an hour from our from Napleton Valley Hyundai in Aurora was truly an outstanding experience from start to finish. Even though the dealership is over an hour from our home, there is no question that this will be the first place we visit for our next vehicle purchase. Our appointment was scheduled just an hour before closing on a Saturday, and from the moment we walked in, our salesperson, Jordan Kabranov, made us feel welcome. Jordan was friendly, professional, and extremely knowledgeable. Although they didn't have the exact color we wanted in stock, Jordan and General Manager Mike P. McKenna immediately went to work locating the perfect vehicle through a dealer trade. Jordan and Mike treated us with fairness and respect throughout the negotiation process and helped us arrive at a price that everyone felt comfortable with. Afterward, we met with Deb (Dagbhort Campbell) to discuss financing and warranty options. Deb was incredibly knowledgeable and took the time to thoroughly explain all of the available coverage plans. She helped us understand not only the extended warranty we were interested in, but also several additional protections we hadn't previously considered. She put together a package that provided excellent value and fit comfortably within our budget. We expected to return on Monday to pick up the vehicle after it arrived. However, Monday morning we received a call that the dealership they were trading with had unexpectedly sold the vehicle that had been promised to us. Naturally, we were concerned, but Jordan immediately assured us they would make it right. And they did. The entire team spent the day locating another vehicle that matched exactly what we wanted. We didn't have to do a thing. In fact, the replacement vehicle came with additional features that made it more expensive than the original one. Even so, Jordan and Mike told us that because the situation was not our fault, they would honor the original agreed-upon price. That level of integrity and customer service is rare and greatly appreciated. They even tracked down an accessory we had discussed purchasing separately and had it waiting for us when we arrived. The updated paperwork was handled quickly and efficiently, making the entire process seamless. We brought our son along, as this vehicle was for him, and he had no idea we had already completed most of the purchase. The vehicle was washed, ready to go, and they even let him take a quick test drive before signing the final documents. It was a special moment for our family. We truly could not be happier with the team at Napleton Valley Hyundai. Every person we worked with listened to our needs, communicated honestly, and went above and beyond to overcome unexpected obstacles without creating any stress for us. This was a genuine team effort, and it showed every step of the way. Napleton Valley was not the first dealership we visited during our search, but they were by far the best. We will gladly recommend Jordan, Mike, Deb, and the entire Napleton Valley team to our friends and family. Thank you all for making this such a positive experience. Our son absolutely loves his new Tucson, and we look forward to doing business with you again in the future. More

Faris and Daniel were terrific to work with. We got a great deal that no one else even came close to. Daniel answered all of our questions and made the process easy. We got a great deal that no one else even came close to. Daniel answered all of our questions and made the process easy. More

Very pleased with your salesman Ryan he was very helpful, he is a keeper! I’m very pleased with my new car. he is a keeper! I’m very pleased with my new car. More

I just paid this dealership for an expensive repair on my 2013 Jaguar XF & the problem still exist. It was leaking coolant so several things had to get replaced. I bought the car from this dealership in Marc 2013 Jaguar XF & the problem still exist. It was leaking coolant so several things had to get replaced. I bought the car from this dealership in March of 2024. I started smelling coolant a week after buying it. At first they told me I had to wait 30 days for the warranty to kick in. So at a later date they replaced a hose. Remind u today is June 1st 2026 & over $6,000 later I’m still smelling coolant & it’s still leaking. At this point I’m mentally drained & I will NEVER do business with this dealership or its affiliates again!! More

It is not the dealership but the salesperson. .....As he is truly an asset to Napleton and you should be proud to have him He gives Napleton just what they needed. Service not only with a smile .....As he is truly an asset to Napleton and you should be proud to have him He gives Napleton just what they needed. Service not only with a smile but a sense of feeling valued. He listens and delivers....... He is 5 stars!!!!!! More

We have had nothing but trouble after purchasing a car from this dealership. Horrible Service Experience. We have had to have a new motor put in, new axels, back up camera is all of sudden. Not working, t from this dealership. Horrible Service Experience. We have had to have a new motor put in, new axels, back up camera is all of sudden. Not working, the AC does not work, you can’t roll down the passanger side window from the drivers side. Yes, we bought the car used and yes we got the extended warranty but I have spent over $3000 on this used car that was apparently multi-point inspected when we bought it. We haven’t even had it a year! We will never buy another car from this dealership. At this rate I wish they would by it back because it is a lemon! More

Yourself u and ur manager(Mike) never give up on me,u will never know how much that means to me.you guys are so awesome and wonderful. God said according to your faith it shall be done. Once again thank will never know how much that means to me.you guys are so awesome and wonderful. God said according to your faith it shall be done. Once again thank you. More

Strait forward pricing. Friendly professional staff. I’m hopeful about the future with our new car. Friendly professional staff. I’m hopeful about the future with our new car. More