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Napleton's Valley Hyundai

Aurora, IL

4.6
2,611 Reviews
Edward W. Napleton, opened his first automotive business in 1931 on Chicago's South Side. With a $700 loan, a strong work ethic and a belief in common courtesy, he opened the Napleton Buick Service Station. Francis Napleton, Edward's son, was by his side to help foster the growth of the young business in its early years. Napleton's first dealership was a DeSoto franchise, and when that brand was discontinued with little warning, Napleton quickly aligned itself with another Chrysler nameplate, Plymouth, eventually being awarded several additional franchises. Edward and Francis both believed in hard work and exceptional customer service, values that they passed down to the next generation of Napletons. Five of Francis' eight children have worked in the auto business their entire lives. Edward F. ("Ed") Napleton, Francis' son, is a third-generation auto dealer. He began his career as a kid sweeping the floors at the dealership owned by his father and grandfather. He moved up the ranks, serving as a technician, then in sales and finance, and eventually as a general manager. At just 23 years of age, Ed became the youngest car dealer in the United States when he was awarded a Pontiac dealership in Blue Island, Illinois. Today, the Ed Napleton Family operates more than 74 franchises in seven states. Taking pride in helping each community they live and work in, the Napleton Family name has become synonymous with excellence and teamwork. What started as a small family-owned business has blossomed into one of the most forward-thinking dealership groups in the country. Four of Ed's five children have proudly joined him in pursuing the family business and have a hand in the company's day-to-day operations.
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4333 Ogden Ave.

Aurora, IL

60504

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Showing 2,611 reviews

November 09, 2019

Kostas and Oli were very helpful when getting my first car!! :) I’m very excited and happy!! I recommend to go see Kostas for your next purchase! More

by Deborah Alvarez
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kostas Kourpas
Nov 12, 2019 -

Napleton's Valley Hyundai responded

Congratulations on your First car, Deborah! It is great to hear Kostas and Oli were knowledgeable and pleasant to work with. We hope to see you again! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

November 08, 2019

Amazing! Goran made the whole process as stress free as possible, he was honest & took the time beginning to end to make sure I was 100% happy. I would recomme More

by Krystal
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Goran Milidrag
Nov 12, 2019 -

Napleton's Valley Hyundai responded

We're glad to hear Goran took such great care of you, Krystal! We hope we can continue to be of service to you down the road! As one of our valued customers, we want to sincerely thank you for your business and we hope to see you here again down the road!

November 08, 2019

Goran is awesome. I purchased my Genesis and Elantra almost one year ago. Goran has consistently checked on our experience with the vehicles. When service is needed he has schedule the appointments fo More

by redmon16
Recommend Dealer
Yes
Employees Worked With
Goran Milidrag
Nov 12, 2019 -

Napleton's Valley Hyundai responded

Redmon, we are pleased to hear of your experience with us. Customer satisfaction is one of our top priorities and we're glad to know Goran was so helpful!

November 05, 2019

Multiple staff all Great We took three days to shop and complete our car shopping experience. Each day we had a different sales-person and manager, Matthew & Jason, Oscar, Br More

by Gerard S
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Anderson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Matthew C., Nizar Assria
Nov 07, 2019 -

Napleton's Valley Hyundai responded

Congratulations on your new Elantra, Gerard! It is great to hear Matthew and our team were knowledgeable and pleasant to work with. We hope to see you again!

November 05, 2019

Kathy was very helpful with our recent vehicle purchase! Her willingness to answer all of our questions was great!! Thank you to the Napleton team for their service! More

by Rob
Recommend Dealer
Yes
Employees Worked With
Brian Anderson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kathy G
Nov 08, 2019 -

Napleton's Valley Hyundai responded

Rob, we're happy you found Kathy to be so supportive during your experience here at Napleton's Valley Hyundai. If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

November 03, 2019

Jordan made it stress free to buy a car. The whole dealership makes a big deal when someone purchases a car, it was so fun More

by Eileen M.
Recommend Dealer
Yes
Employees Worked With
Jordan Kabranov
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 06, 2019 -

Napleton's Valley Hyundai responded

Hi Eileen! We appreciate you mentioning how Jordan helped make this such a great experience! Thanks for the recommendation and have a great day!

November 02, 2019

Kostas made the transaction very easy and smooth. It was also fun, we had some good laughs! Traded my Genesis G90 for a 2020 G70 3.3T and I love it. Thank you Kosta for all your help! More

by Scott
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kostas Kourpas
Nov 04, 2019 -

Napleton's Valley Hyundai responded

Congratulations on your new 2020 G70 3.3T, Scott! It is great to hear Kosta was knowledgeable and pleasant to work with. We hope to see you again! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

November 02, 2019

Great experience Nizar was excellent to work with We asked for a lot and he spent the time to make sure our needs were fulfilled. My wife is a very difficult and pic More

by Angelo
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nizar Assria
Nov 04, 2019 -

Napleton's Valley Hyundai responded

We're so glad you had such a great experience with us! If you have any further questions, please give us a call. We're always happy to help!

November 01, 2019

I had a flat tire and luckily the Napleton Valley Hyundai dealership had the tire in stock. I was able to get the new tire put on that same evening even without, of course, having a prior appointment since More

by Toucan
Recommend Dealer
Yes
Employees Worked With
Service manager Mike Petrasek
Nov 04, 2019 -

Napleton's Valley Hyundai responded

It is great to hear that Mike was able to get you back on the road so quickly! Thank you again for choosing Napleton's Valley Hyundai and we hope to see you again! Safe travels!

November 01, 2019

Quick & Easy I was helped on my purchase by Nizar Assria, he made it a quick, easy, an comfortable process. Will definitely return for future vehicle purchases ! More

by Jordan35
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Al Abbas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Richard Cunningham
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Nizar Assria
Nov 04, 2019 -

Napleton's Valley Hyundai responded

Jordan, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! We want all our customers to feel this way when leaving our dealership!

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