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Napleton's Valley Hyundai
Aurora, IL
2,603 Reviews
Edward W. Napleton, opened his first automotive business in 1931 on Chicago's South Side. With a $700 loan, a strong work ethic and a belief in common courtesy, he opened the Napleton Buick Service Station. Francis Napleton, Edward's son, was by his side to help foster the growth of the young business in its early years.
Napleton's first dealership was a DeSoto franchise, and when that brand was discontinued with little warning, Napleton quickly aligned itself with another Chrysler nameplate, Plymouth, eventually being awarded several additional franchises. Edward and Francis both believed in hard work and exceptional customer service, values that they passed down to the next generation of Napletons. Five of Francis' eight children have worked in the auto business their entire lives.
Edward F. ("Ed") Napleton, Francis' son, is a third-generation auto dealer. He began his career as a kid sweeping the floors at the dealership owned by his father and grandfather. He moved up the ranks, serving as a technician, then in sales and finance, and eventually as a general manager. At just 23 years of age, Ed became the youngest car dealer in the United States when he was awarded a Pontiac dealership in Blue Island, Illinois.
Today, the Ed Napleton Family operates more than 74 franchises in seven states. Taking pride in helping each community they live and work in, the Napleton Family name has become synonymous with excellence and teamwork. What started as a small family-owned business has blossomed into one of the most forward-thinking dealership groups in the country. Four of Ed's five children have proudly joined him in pursuing the family business and have a hand in the company's day-to-day operations.
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This rating includes all dealership reviews, with more weight given to recent reviews.
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Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
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Showing 2,603 reviews
October 21, 2023
Brice was great to work with and very knowledgeable. We knew what we wanted, found the car on their lot and they worked with us to make the deal happen. We knew what we wanted, found the car on their lot and they worked with us to make the deal happen. More
by Craig S
Employees Worked With
Brice Abbott
October 18, 2023
Joe Williams was excellent in sales. Financing was painless and transparent. I would very much recommend this dealership. This is my first purchase from them as I had used Service in pri Financing was painless and transparent. I would very much recommend this dealership. This is my first purchase from them as I had used Service in prior visits. More
by JW
October 14, 2023
We are very happy with our purchase. After some initial miscommunication in the negotiations, they went above and beyond to make things right with us. After some initial miscommunication in the negotiations, they went above and beyond to make things right with us. More
by AimeeE
Employees Worked With
Maria
October 13, 2023
Excelente servicio, muy amables y son bilingues. 100% recomendado. Te explican todo muy a detalle 100% recomendado. Te explican todo muy a detalle More
by Juan velasco
Employees Worked With
October 12, 2023
Rick and Donna were amazing to work with. Both went above and beyond. Thank you for everything!! Both went above and beyond. Thank you for everything!! More
by lisaClemen73
