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Napleton's Valley Hyundai

Aurora, IL

4.7
2,570 Reviews
Edward W. Napleton, opened his first automotive business in 1931 on Chicago's South Side. With a $700 loan, a strong work ethic and a belief in common courtesy, he opened the Napleton Buick Service Station. Francis Napleton, Edward's son, was by his side to help foster the growth of the young business in its early years. Napleton's first dealership was a DeSoto franchise, and when that brand was discontinued with little warning, Napleton quickly aligned itself with another Chrysler nameplate, Plymouth, eventually being awarded several additional franchises. Edward and Francis both believed in hard work and exceptional customer service, values that they passed down to the next generation of Napletons. Five of Francis' eight children have worked in the auto business their entire lives. Edward F. ("Ed") Napleton, Francis' son, is a third-generation auto dealer. He began his career as a kid sweeping the floors at the dealership owned by his father and grandfather. He moved up the ranks, serving as a technician, then in sales and finance, and eventually as a general manager. At just 23 years of age, Ed became the youngest car dealer in the United States when he was awarded a Pontiac dealership in Blue Island, Illinois. Today, the Ed Napleton Family operates more than 74 franchises in seven states. Taking pride in helping each community they live and work in, the Napleton Family name has become synonymous with excellence and teamwork. What started as a small family-owned business has blossomed into one of the most forward-thinking dealership groups in the country. Four of Ed's five children have proudly joined him in pursuing the family business and have a hand in the company's day-to-day operations.
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4333 Ogden Ave.

Aurora, IL

60504

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Showing 2,570 reviews

May 18, 2019

Great experience! Nizzar made sure I felt at home. Nizar was great! He worked hard at helping me getting my new car. I would highly recommend Nizzar!! Great experience!! Please ask for Niar, you won't More

by Jessicalo
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ann Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Al Abbas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Richard Cunningham
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Nizar Assria, Aneisha Landrum, Keayana Gaona
May 20, 2019 -

Napleton's Valley Hyundai responded

Congratulations on your new vehicle! We're happy to hear our staff was able to provide you with a positive car buying experience. We hope to be of service to you again in the future. Best wishes, Napleton's Valley Hyundai

May 17, 2019

Ryan is Awesome!🙌🏼 My husband and I went to the dealership looking for a pre owned car and Al, the manager,(great guy) introduced us to Ryan, and I kid u not, this guy w More

by Shahana10
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Omar Colon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Al Abbas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ryan Hammonds
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Aneisha Landrum
May 20, 2019 -

Napleton's Valley Hyundai responded

Congratulations on your new vehicle! We're happy to hear Ryan was able to provide you with a positive car buying experience. We hope to be of service to you again in the future. Best wishes, Napleton's Valley Hyundai

May 17, 2019

In and out Napleton Valley Hyundai is a cool dealership. The staff were nice and very helpful to your needs. They weren't pushy. If you guys want a quick and smo More

by Brooke415
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Anderson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Nizar Assria
May 19, 2019 -

Napleton's Valley Hyundai responded

Brooke, we are pleased to hear of your experience with us. Customer satisfaction is one of our top priorities and we're glad to know our staff was so helpful! As one of our valued customers, we want to sincerely thank you for your business and we hope to see you here again down the road!

May 16, 2019

Ryan rocks! We came in looking for a pre owned car. Ryan greeted us, spent time to understand our requirements, and showed us several options. He was very easy More

by MDial
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ryan Hammonds
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 19, 2019 -

Napleton's Valley Hyundai responded

Thanks for the great review and recommendation! If you have any further questions, please give us a call. We're always happy to help!

May 15, 2019

You can't Go Wrong with Goran! My wife and I started our search for a new family car in St. Louis where we reside and began working with a local Hyundai dealer. We decided we wan More

by Duan
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Goran Milidrag
May 16, 2019 -

Napleton's Valley Hyundai responded

Thanks for sharing your recent experience with us, Duan! We want all our customers to feel this way when leaving our dealership! We hope you continue to choose Napleton's Valley Hyundai as your first choice for all your vehicle needs.

May 15, 2019

Best car buying experience ever. Period. Came down to either a Civic SI or an Elantra Sport. I honestly liked the Civic better, but the difference in care, enthusiasm and sincerity that Nizar More

by fred_gore
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jorge in financing. , Nizar Assria
May 16, 2019 -

Napleton's Valley Hyundai responded

Thank you so much for sharing your recent experience with us, Fred! We work hard to provide each of our clients with the best automotive experience! We hope to see you again!

May 14, 2019

Pleasure to purchase Nizar was a pleasure to work with, he answered all my questions, showed me all the great features in my new vehicle. I have nothing bad to say about More

by JMarc
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Anderson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Nizar Assria
May 19, 2019 -

Napleton's Valley Hyundai responded

We appreciate you choosing Napleton's Valley Hyundai! Please let us know if you have any additional questions about your new vehicle and we will be more than happy to assist you!

May 13, 2019

Smooooooth transaction! Nizar was awesome! He really knows his stuff and got the deal we wanted for us done very quickly! Very excited with our new 2019 Hyundai Elantra Value More

by Eworks
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nizar Assria
May 14, 2019 -

Napleton's Valley Hyundai responded

Congratulations on your new vehicle! We're happy to hear Nizar was able to provide you with a positive car buying experience. We hope to be of service to you again in the future. Best wishes, Napleton's Valley Hyundai

May 10, 2019

Best car buying experience It was really a nice car buying experience without the stress and extensive back and forth. The sales rep Nizar Assria located the car I wanted and ha More

by Asierra71
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nizar Assria
May 13, 2019 -

Napleton's Valley Hyundai responded

Congratulations on your new vehicle! We're happy to hear Nizar was able to provide you with a positive car buying experience. We hope to be of service to you again in the future. Best wishes, Napleton's Valley Hyundai

May 10, 2019

Wonderful experience They made it really easy and straight forward to buy a car. I came in knowing exactly which car i wanted and Quay catered to my every need. More

by Luis
Recommend Dealer
Yes
Employees Worked With
Quay
May 13, 2019 -

Napleton's Valley Hyundai responded

Congratulations on your new vehicle! We're happy to hear Quay was able to provide you with a positive car buying experience. We hope to be of service to you again in the future. Best wishes, Napleton's Valley Hyundai

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