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Napleton's Valley Hyundai
Aurora, IL
2,624 Reviews
Edward W. Napleton, opened his first automotive business in 1931 on Chicago's South Side. With a $700 loan, a strong work ethic and a belief in common courtesy, he opened the Napleton Buick Service Station. Francis Napleton, Edward's son, was by his side to help foster the growth of the young business in its early years.
Napleton's first dealership was a DeSoto franchise, and when that brand was discontinued with little warning, Napleton quickly aligned itself with another Chrysler nameplate, Plymouth, eventually being awarded several additional franchises. Edward and Francis both believed in hard work and exceptional customer service, values that they passed down to the next generation of Napletons. Five of Francis' eight children have worked in the auto business their entire lives.
Edward F. ("Ed") Napleton, Francis' son, is a third-generation auto dealer. He began his career as a kid sweeping the floors at the dealership owned by his father and grandfather. He moved up the ranks, serving as a technician, then in sales and finance, and eventually as a general manager. At just 23 years of age, Ed became the youngest car dealer in the United States when he was awarded a Pontiac dealership in Blue Island, Illinois.
Today, the Ed Napleton Family operates more than 74 franchises in seven states. Taking pride in helping each community they live and work in, the Napleton Family name has become synonymous with excellence and teamwork. What started as a small family-owned business has blossomed into one of the most forward-thinking dealership groups in the country. Four of Ed's five children have proudly joined him in pursuing the family business and have a hand in the company's day-to-day operations.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
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Showing 2,624 reviews
April 15, 2019
Great deal on MKZ I was looking for this car for months. I saw one show up at Napletons Valley Hyundai and I drove over an hour from the city. Met Nizar and he did a I was looking for this car for months. I saw one show up at Napletons Valley Hyundai and I drove over an hour from the city. Met Nizar and he did a great job More
by Antonio jr
Employees Worked With
Other Employees :
Nizar Assria, Aneisha Landrum, Keayana Gaona
April 15, 2019
Excellent service I would like to thank Nizar and the entire staff for a job well done. Excellent customer service and speedy fast process. Would buy from here again I would like to thank Nizar and the entire staff for a job well done. Excellent customer service and speedy fast process. Would buy from here again More
by Nick
April 13, 2019
Great experience Upon arrival Jordan was very friendly, and open to hearing what we needed in a car. After test driving the base model, he brought us to my ideal car w Upon arrival Jordan was very friendly, and open to hearing what we needed in a car. After test driving the base model, he brought us to my ideal car with the upgrades. It was exactly the car I was looking for. I’m very happy with this car. More
by Karen1988
Employees Worked With
April 13, 2019
Nizar Assria is the man. Came into Napleton as a first time leasing applicant and was terrified. Nizar had my back and got me the best deal for the situation I was in. He made Came into Napleton as a first time leasing applicant and was terrified. Nizar had my back and got me the best deal for the situation I was in. He made me feel comfortable and well informed and I’m happy to drive out with a great car. More
by Ovomak
Employees Worked With
Nizar Assria
April 12, 2019
found the right car i was in for service today and started looking at some new cars. i was on the market but not ready to purchase. Nizar helped me out and showed me th i was in for service today and started looking at some new cars. i was on the market but not ready to purchase. Nizar helped me out and showed me the new Santa Fes. He made me feel so comfrotable that i eneded up buying it now. Great job and thank you. More
by 1449calima
Employees Worked With
Other Employees :
Nizar Assria, Aneisha Landrum, Keayana Gaona
April 12, 2019
Best salesman I ever had Dion Allen was amazing working endless hours on making the deal work for me and my family.. I highly would recommend Dion for your next purchase Dion Allen was amazing working endless hours on making the deal work for me and my family.. I highly would recommend Dion for your next purchase More
by Tuccs145
Employees Worked With
April 12, 2019
Engine recall Sam was wonderful with my repairs along with everything to do with rental car reimbursement and loaner was a 2019 Elantra I'd recommend others to get Sam was wonderful with my repairs along with everything to do with rental car reimbursement and loaner was a 2019 Elantra I'd recommend others to get work done there. He even helped me file a claim that my purchased dealer faile to handle. Thank you Sam. More
by Cbenjamin1979@g
Employees Worked With
Sam
April 11, 2019
Great Experience Goran is a top salesman who is very honest with his customers. He’s very informative and will work with you to get you the deal that you want and dese Goran is a top salesman who is very honest with his customers. He’s very informative and will work with you to get you the deal that you want and deserve. He has helped everyone in my family including myself when it comes to buying a Hyundai and he has stayed in touch with us throughout the years. If you want a real salesman, choose Goran.. You will not be disappointed! More
by EA1993
Employees Worked With
Goran Milidrag
April 11, 2019
Salesman of the year! Goran is the salesman of the year! He was so kind and patient and helped me find the exact car I wanted. I would recommend him and the dealership to Goran is the salesman of the year! He was so kind and patient and helped me find the exact car I wanted. I would recommend him and the dealership to everyone I know. Thank you Goran! More
by Aup
Employees Worked With
Goran Milidrag
April 11, 2019
Easy and helpful I leased a car from Ben and the whole experience was easy and quick. I’m happy with my purchase and would visit again when the time comes to get anoth I leased a car from Ben and the whole experience was easy and quick. I’m happy with my purchase and would visit again when the time comes to get another car. More
by Jujumc4
