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Napleton's Valley Hyundai

Aurora, IL

4.6
2,610 Reviews
Edward W. Napleton, opened his first automotive business in 1931 on Chicago's South Side. With a $700 loan, a strong work ethic and a belief in common courtesy, he opened the Napleton Buick Service Station. Francis Napleton, Edward's son, was by his side to help foster the growth of the young business in its early years. Napleton's first dealership was a DeSoto franchise, and when that brand was discontinued with little warning, Napleton quickly aligned itself with another Chrysler nameplate, Plymouth, eventually being awarded several additional franchises. Edward and Francis both believed in hard work and exceptional customer service, values that they passed down to the next generation of Napletons. Five of Francis' eight children have worked in the auto business their entire lives. Edward F. ("Ed") Napleton, Francis' son, is a third-generation auto dealer. He began his career as a kid sweeping the floors at the dealership owned by his father and grandfather. He moved up the ranks, serving as a technician, then in sales and finance, and eventually as a general manager. At just 23 years of age, Ed became the youngest car dealer in the United States when he was awarded a Pontiac dealership in Blue Island, Illinois. Today, the Ed Napleton Family operates more than 74 franchises in seven states. Taking pride in helping each community they live and work in, the Napleton Family name has become synonymous with excellence and teamwork. What started as a small family-owned business has blossomed into one of the most forward-thinking dealership groups in the country. Four of Ed's five children have proudly joined him in pursuing the family business and have a hand in the company's day-to-day operations.
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4333 Ogden Ave.

Aurora, IL

60504

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Showing 2,610 reviews

October 05, 2018

Great Experience Last week went to check out the tucson for my son. We did not intend to buy one on the spot. Jordan Kabranov showed us all the features and also the More

by golfnut
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Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Oct 22, 2018 -

Napleton's Valley Hyundai responded

Here at Napleton's Valley Hyundai, we understand your time is valuable. Thank you for letting us know how your experience was. We hope to see you again!

October 02, 2018

Already loved my Santa Fe, love my new Santa Fe even more! I went in to take a look at the newer versions of the Santa Fe and was very pleased with the help I received from Derrick Duff. He was very knowledgea More

by marissae12
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Recommend Dealer
Yes
Employees Worked With
Brian Anderson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Derrick Duff
Oct 22, 2018 -

Napleton's Valley Hyundai responded

Hello, we are so happy to read such a great review about Napleton's Valley Hyundai! Please don't hesitate to reach out if there's anything additional we can do for you. We hope you have a great day!

September 30, 2018

Easy, low pressure, friendly experience I walked into Napleton's Valley Hyundai completely nervous and convinced that I would be treated as some little housewife who's husband was there to b More

by Nduider
Customer Service
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Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Richard Cunningham
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jon Smith, Michael Hall
Oct 22, 2018 -

Napleton's Valley Hyundai responded

Hello, we appreciate you choosing Napleton's Valley Hyundai! Please let us know if you have any additional questions about your new vehicle and we will be more than happy to assist you! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

September 29, 2018

Great experience!! Goran was great and friendly!! He helped us pick out the best car and gave us a great deal! Great experience at this dealership and it’s staff! More

by Jocyjojo94
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Goran Milidrag
Oct 22, 2018 -

Napleton's Valley Hyundai responded

Hello, thank you for taking the time to leave a review for us at Napleton's Valley Hyundai. We're happy we could meet your expectations! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

September 27, 2018

Purchased a Hyundai Elantra today-Jordan was epic!! Salesman Jordan Kabranov is a great asset to Napleton Hyundai of Aurora. His demeanor, knowlege of the vehicle, genuine professionalism, and sincerity More

by RC of Plainfield
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jordan Kabranov
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 22, 2018 -

Napleton's Valley Hyundai responded

We understand it's a big decision where you purchase your car from, and we are grateful to have been chosen. Thank you again for choosing Napleton's Valley Hyundai and we hope to see you again!

September 26, 2018

Amazing sales person!!! Goran went above and beyond to assure my satisfaction in my car search! He is very knowledgeable and personable. I will definitely be buying from him More

by Channyfazio
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Goran Milidrag
Oct 17, 2018 -

Napleton's Valley Hyundai responded

We hope everything was handled to your expectations, Channy. Please don't hesitate to reach out to us if there is ever anything else we can assist you with.

September 25, 2018

Stress free process It was an easy and stress free process working with Goran to buy my new car, which I’m grateful for, because buying a car can be so overwhelming and s More

by San3000
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Goran Milidrag
Oct 17, 2018 -

Napleton's Valley Hyundai responded

We're glad to hear our Staff took such great care of you! We hope we can continue to be of service to you down the road!

September 25, 2018

Great experience Very enjoyable experience. Jordan and Mike were great to work with on the purchase of my new Sante Fe. Highly recommend this dealership to everyone More

by Refman
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jordan Kabranov
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Michael Hall
Oct 17, 2018 -

Napleton's Valley Hyundai responded

We understand it's a big decision where you purchase your car from, and we are grateful to have been chosen. Thank you again for choosing Napleton's Valley Hyundai and we hope to see you again!

September 24, 2018

Awesome customer service The customer service I received was superb...a special shout out goes to Arline, Service Advisor. She was very helpful, friendly, and genuinely comm More

by mkoulos
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Arline Kuhr
Oct 17, 2018 -

Napleton's Valley Hyundai responded

Hello, we are very happy we could provide you with a positive experience! If you're ever in need of more help, please let us know! Take care!

September 24, 2018

Great experience! I had been in the market for a new car for a while and couldn't find what I wanted anywhere, until I came to Napleton Hyundai. I felt my slaesman kn More

by Tnsstr
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Goran Milidrag
Oct 17, 2018 -

Napleton's Valley Hyundai responded

Hello, thank you for your kind words and this wonderful review! If you're ever in need of more help, please let us know! Take care!

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