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Napleton's Valley Hyundai
Aurora, IL
2,766 Reviews
Edward W. Napleton, opened his first automotive business in 1931 on Chicago's South Side. With a $700 loan, a strong work ethic and a belief in common courtesy, he opened the Napleton Buick Service Station. Francis Napleton, Edward's son, was by his side to help foster the growth of the young business in its early years.
Napleton's first dealership was a DeSoto franchise, and when that brand was discontinued with little warning, Napleton quickly aligned itself with another Chrysler nameplate, Plymouth, eventually being awarded several additional franchises. Edward and Francis both believed in hard work and exceptional customer service, values that they passed down to the next generation of Napletons. Five of Francis' eight children have worked in the auto business their entire lives.
Edward F. ("Ed") Napleton, Francis' son, is a third-generation auto dealer. He began his career as a kid sweeping the floors at the dealership owned by his father and grandfather. He moved up the ranks, serving as a technician, then in sales and finance, and eventually as a general manager. At just 23 years of age, Ed became the youngest car dealer in the United States when he was awarded a Pontiac dealership in Blue Island, Illinois.
Today, the Ed Napleton Family operates more than 74 franchises in seven states. Taking pride in helping each community they live and work in, the Napleton Family name has become synonymous with excellence and teamwork. What started as a small family-owned business has blossomed into one of the most forward-thinking dealership groups in the country. Four of Ed's five children have proudly joined him in pursuing the family business and have a hand in the company's day-to-day operations.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
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Showing 2,766 reviews
September 18, 2026
Very nice sales/management team, no high pressure sales, and they were willing to do some cosmetic work on a car I was looking at before I had purchased it just to see if I liked it or not. Dion was my sal and they were willing to do some cosmetic work on a car I was looking at before I had purchased it just to see if I liked it or not. Dion was my salesman, excellent service and always made time for any and all my questions. More
by Elizabeth W
September 12, 2026
Andrew got us a great deal on our new car. He really helped us out and was so very kind. I recommend stopping by to see him. He really helped us out and was so very kind. I recommend stopping by to see him. More
by jayj1021
September 09, 2026
I have been going to Napleton’s hyundai for 10 years and am never disappointed! Jordan is always super helpful and professional and works to get you the best deal! am never disappointed! Jordan is always super helpful and professional and works to get you the best deal! More
by Alexandsabreena
Employees Worked With
September 09, 2026
Dillon Strack was amazing to work with. He worked SOOOO hard to make sure we got the car we really wanted. The sales management team was great too, honoring their word on a deal we cut be He worked SOOOO hard to make sure we got the car we really wanted. The sales management team was great too, honoring their word on a deal we cut before a long delay. Would buy again from them in a heartbeat. More
by Matthew
Employees Worked With
Dillon Strack
September 06, 2026
The salesman was very helpful with the purchase of our vehicle. Had a couple issues that he handled professionally. Would recommend this dealership. vehicle. Had a couple issues that he handled professionally. Would recommend this dealership. More
by doostab23
Employees Worked With
Dillon Strack
August 29, 2026
I was very impressed with Dillon and Deb this visit. It was a pleasure working with Dillon through the car buying process. His professional manner kindness and reassurance in answering my questions and It was a pleasure working with Dillon through the car buying process. His professional manner kindness and reassurance in answering my questions and concerns should be noted. I really appreciate the excellent service tonight.And I met Deb before when I bought my last car and she was wonderful. Thanks again for working with me to put me in this new car. I'm very happy. Tx Don A. More
by dholdyum
August 29, 2026
They provided adequate service and able to work around our budget. Our associate Stephanie was a real pleasure and help in this process, making sure that we were comfortable and taken care of. our budget. Our associate Stephanie was a real pleasure and help in this process, making sure that we were comfortable and taken care of. More
by Joshua
Employees Worked With
Stephanie Ferrer
