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Napleton's Valley Hyundai
Aurora, IL
2,603 Reviews
Edward W. Napleton, opened his first automotive business in 1931 on Chicago's South Side. With a $700 loan, a strong work ethic and a belief in common courtesy, he opened the Napleton Buick Service Station. Francis Napleton, Edward's son, was by his side to help foster the growth of the young business in its early years.
Napleton's first dealership was a DeSoto franchise, and when that brand was discontinued with little warning, Napleton quickly aligned itself with another Chrysler nameplate, Plymouth, eventually being awarded several additional franchises. Edward and Francis both believed in hard work and exceptional customer service, values that they passed down to the next generation of Napletons. Five of Francis' eight children have worked in the auto business their entire lives.
Edward F. ("Ed") Napleton, Francis' son, is a third-generation auto dealer. He began his career as a kid sweeping the floors at the dealership owned by his father and grandfather. He moved up the ranks, serving as a technician, then in sales and finance, and eventually as a general manager. At just 23 years of age, Ed became the youngest car dealer in the United States when he was awarded a Pontiac dealership in Blue Island, Illinois.
Today, the Ed Napleton Family operates more than 74 franchises in seven states. Taking pride in helping each community they live and work in, the Napleton Family name has become synonymous with excellence and teamwork. What started as a small family-owned business has blossomed into one of the most forward-thinking dealership groups in the country. Four of Ed's five children have proudly joined him in pursuing the family business and have a hand in the company's day-to-day operations.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
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Showing 2,603 reviews
April 22, 2023
I’ve been in and out of vehicles and never finding the right fit. From a bronco to explorer, finally gave something else a try. Jose found me this awesome palisade. Showed me all the awesome features to m right fit. From a bronco to explorer, finally gave something else a try. Jose found me this awesome palisade. Showed me all the awesome features to make my kids and my life easier. Thank you. More
by Marimartinez61595
Employees Worked With
April 21, 2023
Yosimar was great I definitely recommended him for your vehicle purchase needs. He was attentive to my needs and very caring. vehicle purchase needs. He was attentive to my needs and very caring. More
by Salvanava123
Employees Worked With
April 21, 2023
Amazing staff, they are so helpful, friendly and efficient. They really know what they are selling. efficient. They really know what they are selling. More
by AllysonMar
April 20, 2023
Just had warranty work and they did a good job. Paul the manager made my whole experience amazing. I come all time and wow the difference is he making. He made my car look brand new now I want to t Paul the manager made my whole experience amazing. I come all time and wow the difference is he making. He made my car look brand new now I want to trade it in! More
by philbarone1957
Employees Worked With
Paul Balice
April 18, 2023
Great customer service at this location , it’s quick process and a very very clean location process and a very very clean location More
by W
Employees Worked With
April 16, 2023
You are a very kind, honest. I would recommend anyone come to see you, Batoul. I am waiting for the right car to buy. I would recommend anyone come to see you, Batoul. I am waiting for the right car to buy. More
by klouis_2000
Employees Worked With
April 14, 2023
I bought an used car at this dealership. From the moment I walked in, I felt very comfortable being at the dealership. Jordan was very helpful, and not a bit of pressure to buy from him or From the moment I walked in, I felt very comfortable being at the dealership. Jordan was very helpful, and not a bit of pressure to buy from him or his manager. Their price was set low and there was no gimmicks at all. I can definitely recommend Jordan and Napleton's Valley Hyundai. More
by luckydog
Employees Worked With
