
Napleton's Valley Hyundai
Aurora, IL
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 2,603 reviews
Excellent Experience I went in knowing what I wanted. George was able to find the exact car that I wanted and at a great price. The finance department was a little pushy I went in knowing what I wanted. George was able to find the exact car that I wanted and at a great price. The finance department was a little pushy and would not take no for an answer. George gave a excellent run down of the cars features. When I came back a week later, George helped me set up my Blue Link and made sure I got exactly what I wanted. More
I could not get them to work with me I found a used vehicle online, and was negotiating the terms of the sale via Krystal. Napleton's was arranging the financing for me, and I was contact I found a used vehicle online, and was negotiating the terms of the sale via Krystal. Napleton's was arranging the financing for me, and I was contacted by their finance manager that I would need to put an additional down payment down. I offered a lower down payment, and was told that I needed to put down the full amount the lender was requesting. Two weeks later I have heard nothing back from this dealership, even after I had stated that I will put the additional money down. They sent my credit application to more than 15 lenders, apparently have financing arranged for me, but will not call me back. All I have received is a long list of pulls on my credit report, no communication, and still have not purchased a vehicle that I have offered to buy at THEIR terms. Thanks Napleton's! More
Best sales experience This was by far the best car buying experience I've ever had. I was treated professionally and my purchase was completed quickly and efficiently. I w This was by far the best car buying experience I've ever had. I was treated professionally and my purchase was completed quickly and efficiently. I wouldn't buy a car anywhere else! Jordan K was my salesperson and he was the best, and he made sure I was priority when repairing my windshield even less then a week after purchase. I'd give them 6 stars if I could!!! More
Quick and Easy The guys at Napleton gave us a great deal. They didn't have what we wanted so they had to locate a car for us and made everything work out in a timely The guys at Napleton gave us a great deal. They didn't have what we wanted so they had to locate a car for us and made everything work out in a timely fashion. I will recommend their services to all of my friends! More
Relaxing, no pressure new vehicle purchase After spending two weeks looking for a vehicle, it was great to have stumbled into Napelton's Valley Hyundai. Gary Tyree greated my wife and I in the After spending two weeks looking for a vehicle, it was great to have stumbled into Napelton's Valley Hyundai. Gary Tyree greated my wife and I in the lot. He asked what we were looking for. We told him fuel economy and that we thought we wanted an Elantra. He had an Elantra brought up and we went for a test drive. After the test drive it was negotiation time. Gary made it very easy to purchase our new Elantra. He has a no pressure sales skill that I really liked. Gary has a very honest and open approach as a saleman. Overall, I am happy to have come to Napelton's and very lucky to have Gary Tyree as our salesman. Thanks Napelton's Valley Hyundai for many happy years to come with our new silver 40mpg Hyundai Elantra!! More
Service I have been to this dealer several times for service for my Sonata and this was the best experience so far. Todd was awesome. He kept me informed and I have been to this dealer several times for service for my Sonata and this was the best experience so far. Todd was awesome. He kept me informed and went above the call of duty. He arranged a pick up for me when I had no one else to take me to get my car. This goes a long way for me in customer service. I know since I am in the same type service. Thanks again More
Best car dealership Great experience that was made even better by Brian Anderson. Derek Urban was fantastic in making the finance experience easy. I would recommend Nape Great experience that was made even better by Brian Anderson. Derek Urban was fantastic in making the finance experience easy. I would recommend Napeltonto everyone. More
Great experience! George helped me find the exact car I was looking for and it was such an easy experience!!! I love my new car and the gas mileage my Elantra gets is George helped me find the exact car I was looking for and it was such an easy experience!!! I love my new car and the gas mileage my Elantra gets is absolutely wonderful! George was great to work with, if you are going to purchase a new car ask for him!! More
Emissions Check; Service Warranty My 2011 Santa Fe failed an emissions test and also had front end issues. Tony Derka provided outstanding service advisement and consistently updated My 2011 Santa Fe failed an emissions test and also had front end issues. Tony Derka provided outstanding service advisement and consistently updated condition and status of the diagnostics and issues addressed by Napleton's Service Group. I am very happy with the service provided and highly recommend this service center. More