Back

Napleton's Valley Hyundai

Aurora, IL

4.6
2,633 Reviews
Edward W. Napleton, opened his first automotive business in 1931 on Chicago's South Side. With a $700 loan, a strong work ethic and a belief in common courtesy, he opened the Napleton Buick Service Station. Francis Napleton, Edward's son, was by his side to help foster the growth of the young business in its early years. Napleton's first dealership was a DeSoto franchise, and when that brand was discontinued with little warning, Napleton quickly aligned itself with another Chrysler nameplate, Plymouth, eventually being awarded several additional franchises. Edward and Francis both believed in hard work and exceptional customer service, values that they passed down to the next generation of Napletons. Five of Francis' eight children have worked in the auto business their entire lives. Edward F. ("Ed") Napleton, Francis' son, is a third-generation auto dealer. He began his career as a kid sweeping the floors at the dealership owned by his father and grandfather. He moved up the ranks, serving as a technician, then in sales and finance, and eventually as a general manager. At just 23 years of age, Ed became the youngest car dealer in the United States when he was awarded a Pontiac dealership in Blue Island, Illinois. Today, the Ed Napleton Family operates more than 74 franchises in seven states. Taking pride in helping each community they live and work in, the Napleton Family name has become synonymous with excellence and teamwork. What started as a small family-owned business has blossomed into one of the most forward-thinking dealership groups in the country. Four of Ed's five children have proudly joined him in pursuing the family business and have a hand in the company's day-to-day operations.
Contact Dealership

4333 Ogden Ave.

Aurora, IL

60504

Directions

By Type

Showing 2,633 reviews

December 11, 2014

Waiting for the follow up and resolve my issue After submite the review, the dealer finnally communicate with me to resvole the issue. Sending couple of the emials, they agree to refund to me. Howe More

by wendym120
Customer Service
Quality Of Work
Recommend Dealer
No
Employees Worked With
Frank flewelling
December 10, 2014

Great experience! Purchased my truck with ease! Thank you for a pleasant purchase! I will be back for a new Hyundai for my mother. Thank you again Brandon! More

by EdgarG7
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
December 05, 2014

Best Prices Around I spent months researching cars online until I finally came found my 2013 Hyundai Accent. George is a great salesman and gets right to the point. I di More

by Casi.Carter
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
George Charalampous
November 30, 2014

Go Hyundai! Had a great experience at Napleton's Valley Hyundai. My salesman Goran was very knowledgable. With his help and a great price I got I couldn't be an More

by Create
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
, Goran Milidrag
November 30, 2014

Great Service Approval process fast and easy with great customer service. A variety of cars to choose from. I would recommend it for first time buyers like me. More

by bayron.serrano
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
George Charalampous
November 26, 2014

New Car Purchase I recently visited Napelton Hyundai to explore new car options. I first met George Charalampous as I entered the dealership. He made a great first imp More

by liz0803
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
George Charalampous
November 26, 2014

trade in I've been struggling to trade in my bmw X3. And I went to many car dealership and only napleton valley Hyundai is the only one who can help me and giv More

by Jawo Ramos
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
George Charalampous
November 25, 2014

Helped with service after a sale Purchased my vehicle from another dealer. Had problems with the Blulink feature. Original dealer REFUSED to help resolve. Called Napleton. GM was More

by temp2013
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
November 21, 2014

New 2015 Sonata We were looking at Lexus and Mercedes for a new car, stopped in to Hyundai and ended up purchasing a new Sonata with all the options. Has more techno More

by Strum8
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Boris Cvijetic, George Charalampous
November 19, 2014

Car buying made easy! I absolutely love my recent Hyundai purchase! Kris Bussey made my experience quick and painless. Time is money and he definitely gets that! From the t More

by shesgotstyle
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
...
223
...