Back

Napleton's Valley Hyundai

Aurora, IL

4.6
2,632 Reviews
Edward W. Napleton, opened his first automotive business in 1931 on Chicago's South Side. With a $700 loan, a strong work ethic and a belief in common courtesy, he opened the Napleton Buick Service Station. Francis Napleton, Edward's son, was by his side to help foster the growth of the young business in its early years. Napleton's first dealership was a DeSoto franchise, and when that brand was discontinued with little warning, Napleton quickly aligned itself with another Chrysler nameplate, Plymouth, eventually being awarded several additional franchises. Edward and Francis both believed in hard work and exceptional customer service, values that they passed down to the next generation of Napletons. Five of Francis' eight children have worked in the auto business their entire lives. Edward F. ("Ed") Napleton, Francis' son, is a third-generation auto dealer. He began his career as a kid sweeping the floors at the dealership owned by his father and grandfather. He moved up the ranks, serving as a technician, then in sales and finance, and eventually as a general manager. At just 23 years of age, Ed became the youngest car dealer in the United States when he was awarded a Pontiac dealership in Blue Island, Illinois. Today, the Ed Napleton Family operates more than 74 franchises in seven states. Taking pride in helping each community they live and work in, the Napleton Family name has become synonymous with excellence and teamwork. What started as a small family-owned business has blossomed into one of the most forward-thinking dealership groups in the country. Four of Ed's five children have proudly joined him in pursuing the family business and have a hand in the company's day-to-day operations.
Contact Dealership

4333 Ogden Ave.

Aurora, IL

60504

Directions

By Type

Showing 2,632 reviews

September 16, 2014

good dealer I went in looking for a used newer car since my old car's dying. I went in to test drive the elantra, really liked it.took me three trip but I end u More

by cqzheng2008
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
September 15, 2014

First Time Buying A Brand New Car Brandon Miller was super helpful when it came to buying my brand new car, he made sure i was beyond happy with my new purchase. He was well educated, More

by jaimielee
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
September 11, 2014

Dealer Experience and Sales We were very impressed with Napleton's Dealer experience, Salesman Steve Cree, and Finance Manager Derek Urban. Steve went above and beyond courtesy More

by pgugli1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve Cree
September 09, 2014

Title By far the most pleasant car buying experience ever. Boris and Marilyn are the best,making a usually unpleasant experience quick,easy,efficient and pa More

by ggallien
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Boris Cvijetic
September 05, 2014

Great Service As Usual with Jim I have at least two Hyundai dealers that are closer for service but always go to Napleton (formerly Gartner). Other dealers have been difficult to d More

by jmn11
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
September 03, 2014

Very professional and friendly dealership Everyone is very friendly and polite at Napleton's Hyundai. They do not place pressure on you to make a purchase, I strongly dislike buying new cars b More

by kimbostarr88
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve Cree
September 02, 2014

crappy credit, these guys knocked it out the park I came in looking for a car over a few weeks Mike hall and garret were there each time spending hours of their time with me never getting frustrated o More

by mike10288
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike hall, garret, Derek urban
September 01, 2014

Outstanding Car Experience !!!!! This dealership is wonderful at customer service and making you feel outstanding in buying a new car. I can't thank them enough for the care and exp More

by Beaniebetrue
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Goran Milidrag
September 01, 2014

Great deal on a great car I went in there on labor day knowing exactly what I wanted. I had to choose between a 2013 and a 2014 Genesis coupe. I went with the 2013 because they More

by ginarn
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Marilyn in finance
August 29, 2014

great service! Loved my experience. People were so nice! Keep up the good work. Both Jim and the cashier were great. I will be back for sure! Thanks! More

by sgmmartin
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
...
226
...