Dealer Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Napleton's Valley Hyundai
Aurora, IL
2,713 Reviews
Edward W. Napleton, opened his first automotive business in 1931 on Chicago's South Side. With a $700 loan, a strong work ethic and a belief in common courtesy, he opened the Napleton Buick Service Station. Francis Napleton, Edward's son, was by his side to help foster the growth of the young business in its early years.
Napleton's first dealership was a DeSoto franchise, and when that brand was discontinued with little warning, Napleton quickly aligned itself with another Chrysler nameplate, Plymouth, eventually being awarded several additional franchises. Edward and Francis both believed in hard work and exceptional customer service, values that they passed down to the next generation of Napletons. Five of Francis' eight children have worked in the auto business their entire lives.
Edward F. ("Ed") Napleton, Francis' son, is a third-generation auto dealer. He began his career as a kid sweeping the floors at the dealership owned by his father and grandfather. He moved up the ranks, serving as a technician, then in sales and finance, and eventually as a general manager. At just 23 years of age, Ed became the youngest car dealer in the United States when he was awarded a Pontiac dealership in Blue Island, Illinois.
Today, the Ed Napleton Family operates more than 74 franchises in seven states. Taking pride in helping each community they live and work in, the Napleton Family name has become synonymous with excellence and teamwork. What started as a small family-owned business has blossomed into one of the most forward-thinking dealership groups in the country. Four of Ed's five children have proudly joined him in pursuing the family business and have a hand in the company's day-to-day operations.
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 2,713 reviews
March 04, 2026
Dion was very nice and helpful. Appreciated his honesty. This is my 2nd car that I have bought from you and I highly recommend your dealership Appreciated his honesty. This is my 2nd car that I have bought from you and I highly recommend your dealership More
by dapawlak830
Employees Worked With
Dion Allen, Moritz Saini
February 25, 2026
Just great place to buy your dream car very helpful and understanding staff I have been a regular customer with them understanding staff I have been a regular customer with them More
by deepan222
February 19, 2026
He knows how to take care of his customers. He did a great job. I will recommend family and friends to see him in case of needs. He is someone you can trust. He did a great job. I will recommend family and friends to see him in case of needs. He is someone you can trust. More
by mncharlotte
Employees Worked With
Dion Allen
February 16, 2026
Jordan Kabranov was great from start to finish - I would highly recommend him to anyone who is looking for a car highly recommend him to anyone who is looking for a car More
by Jake
February 14, 2026
Jordan Kabranov was great! He was very informative and wasn’t pushy at all. We would highly recommend him! He was very informative and wasn’t pushy at all. We would highly recommend him! More
by michelesullivan22
Employees Worked With
February 09, 2026
Our salesman, Yosimar was terrific, helpful and explained everything in easy to understand terms. He was polite and not in any way "pushy". He seemed to take our concerns to heart and everything seemed conve everything in easy to understand terms. He was polite and not in any way "pushy". He seemed to take our concerns to heart and everything seemed conversational. The entire dealership was respectful and kind. It was a terrific experience (how rare for a new car buying experience!) and we can't stress enough how much we'd recommend considering Napleton for something interested in buying a car. More
by zeppelinbridge
