Napleton's Valley Hyundai

Can’t even put into words how awesome Dion Allen is, he made my lease buy out experience easy and painless. He was so patient, kind, and understanding, he took the time to answer ALL of my questions and he made my lease buy out experience easy and painless. He was so patient, kind, and understanding, he took the time to answer ALL of my questions and he answered them throughly and honestly. As a young woman walking into a dealership alone, it can be a little intimidating, but he was so polite and made sure I felt comfortable. We talked through all the details of my lease and All the different options that I had, and together we found the best plan that fits me and my needs. I felt heard and validated throughout the whole buy out process. More

Spencer was professional but manner was friendly and comfortable. He made me feel like he was not just trying to get a sale but getting a good deal for me. He was knowledgeable on the car and made sure comfortable. He made me feel like he was not just trying to get a sale but getting a good deal for me. He was knowledgeable on the car and made sure he answered all my questions. More

They have very good collections of cars. And very friendly crew members. I am very satisfied with them. They did very excellent job. I had very good deal with my car. friendly crew members. I am very satisfied with them. They did very excellent job. I had very good deal with my car. More

Luke was the guy who helped me 。 he was so nice and patience with us patience with us More

We had a very enjoyable experience, our sales person Jose S.was very knowledgeable,professional and understood all of our needs with no pressure. This was only our second visit and we purchased a vehicle aft S.was very knowledgeable,professional and understood all of our needs with no pressure. This was only our second visit and we purchased a vehicle after our first visit we didn’t feel a need to go anywhere else. We met several sales reps and management personnel that were also very helpful thoughtful and friendly. When we reached an agreement that was satisfactory to both parties it was time to do paperwork then we met Deb who made this process easier than I’ve ever experienced, she was very organized and explained everything in detail, this team made purchasing a new vehicle effortless. More

I found just the Hybrid Hyundai Tucson I wanted at Napleton's. They, of course, had the vehicle offered on their web site at MSRP pricing. I was doing my car shopping online Since I live 2 hours awa Napleton's. They, of course, had the vehicle offered on their web site at MSRP pricing. I was doing my car shopping online Since I live 2 hours away. The sales person that responded to my email inquiries was nothing but polite and friendly. There was a sales manager that called me and spoke with me about the car I wished to purchase and he told me that they would add $ 5,000 to the MSRP as a "market rate adjustment". There was absolutely no mention of this on their web site, as I have seen on other sites. Besides that, the Napleton adjustment was twice what I have seen at only a few other dealers in the area....but they are up front about it on their web site. I initially contacted Napleton's as we had a very pleasant experience there when we purchased my wife's 2019 Hyundai Santa Fe. Whoever the manager was that contacted me reminded me as to why car dealers and sales people are viewed so negatively. The person who responded to my emails was Batoul Hamad. This person was nothing but polite, professional and as helpful as they could be. The manager that called me ......not so much. He is why people dislike car sales people. Can I give less than a 1 star rating? More

Lucy is the best. She was very helpful and patient with me. I appreciated her assistance in the car buying process me. I appreciated her assistance in the car buying process More

Great sales people and clean dealership. Seems to look out for their customers. Overall it was a good experiemce out for their customers. Overall it was a good experiemce More