
Napleton's Valley Hyundai
Aurora, IL
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
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Selina was wonderful and very helpful in the process of buying our new car. We were able to find the model and trim off the car we were shopping for. buying our new car. We were able to find the model and trim off the car we were shopping for. More
Joe Williams is an exceptional salesperson I believe a job should fit like a glove in a hand and that's what you get from Joe a job that fits I will recommend him to family members and Friends job should fit like a glove in a hand and that's what you get from Joe a job that fits I will recommend him to family members and Friends More
Salesman Joe Williams was knowledgeable, friendly and went above and beyond to get a deal that could work for me. Great experience would recommend to a friend! went above and beyond to get a deal that could work for me. Great experience would recommend to a friend! More
We went there looking at the Palisade Limited and had the wonderful pleasure of working with Stephanie Long. She was professional and knowledgeable and a pleasure to work with. She is a ‘No Pressure’ sales p wonderful pleasure of working with Stephanie Long. She was professional and knowledgeable and a pleasure to work with. She is a ‘No Pressure’ sales professional and expedited our purchase quickly and painlessly. If you’re looking for a Hyundai stop by Napleton and ask for Stephanie. More
I have been a new car customer of Hyundai since 2000. I have purchased 3 Elantras and a Santa Fe, and all my sales experiences have all been good. The problem I have is with the poor service approach Nap have purchased 3 Elantras and a Santa Fe, and all my sales experiences have all been good. The problem I have is with the poor service approach Napleton has taken. I brought a car in for service recently, and I was forced to about wait 1/2 an hour outside in my car while service associates did little to move the line of cars dropped off before mine. Shortly after my wife made the appointment for service last week, she got a call from someone at Napleton who advised there was a special oil change and tire rotation offered for $49.00. When I mentioned this to the Service Associate, he had no idea what I was talking about and thought it might be a coupon. It was no coupon, it was an offer made on the phone by someone at Napleton. When she called back to speak with someone about the offer, the phone essentially rang off the hook with no answer. On her second call, she asked to speak with the service department. The service associate said he knew nothing of the the deal. They said she should speak with someone else...who would that be, I wonder, because they did not refer her, they just said you'll need to talk to someone else. Dropping a car for service should be quick and easy, but your people take a cavalier attitude toward the convenience of their customers. It is fortunate Hyundai makes a good product that rarely needs service (in my experience), but when service is needed, I think I will go elsewhere. More
I haven’t purchased a new car in many years and I was apprehensive about coming into a dealership. From the minute I walked in the door, Joe Williams exceeded my expectations. He was patient, knowledgeab apprehensive about coming into a dealership. From the minute I walked in the door, Joe Williams exceeded my expectations. He was patient, knowledgeable, and I immediately trusted his guidance. He was able to get me financed with better terms than I expected for the exact car that I had been shopping for. I love my car and I know that the experience could not have been better. Joe is one of a kind! More
Joe Williams at Napleton’s valley Hyundai just made my Christmas very special with a new car. He has excellent customer service if your looking for a new car I would definitely recommend him. Christmas very special with a new car. He has excellent customer service if your looking for a new car I would definitely recommend him. More
Napleton’s Valley Hyundai prides itself on giving you the no hassle/pressure experience. They want to treat you like family. Goran achieves this experience with his customers to highest degree. He is persona no hassle/pressure experience. They want to treat you like family. Goran achieves this experience with his customers to highest degree. He is personable, wise, willing to listen, great at problem solving and supporting his customers in any way he can. My family and I have been working with Goran for years and have leased or bought at least 8 different Hyundai’s from him. He truly is family and will do everything he can for you. Thank you Goran, you truly are the best! More
Just purchased a 2020 Sonata from Yousef and Adrian and had the absolute best experience I’ve ever had at a dealer. They went above and beyond to make the best deal for me and help me get out of a crappy s had the absolute best experience I’ve ever had at a dealer. They went above and beyond to make the best deal for me and help me get out of a crappy situation. Bryan in their finance department was excellent as well, and made it a point to explain everything in terms that made sense and didn’t pressure me into any extraneous add-one. This is my third car bought from this dealership and I can honestly say they have the best sales team in the area. No pressure, just honest human interaction without the runs around. I will be buying from them for years to come. More