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Napleton's Valley Hyundai
Aurora, IL
2,603 Reviews
Edward W. Napleton, opened his first automotive business in 1931 on Chicago's South Side. With a $700 loan, a strong work ethic and a belief in common courtesy, he opened the Napleton Buick Service Station. Francis Napleton, Edward's son, was by his side to help foster the growth of the young business in its early years.
Napleton's first dealership was a DeSoto franchise, and when that brand was discontinued with little warning, Napleton quickly aligned itself with another Chrysler nameplate, Plymouth, eventually being awarded several additional franchises. Edward and Francis both believed in hard work and exceptional customer service, values that they passed down to the next generation of Napletons. Five of Francis' eight children have worked in the auto business their entire lives.
Edward F. ("Ed") Napleton, Francis' son, is a third-generation auto dealer. He began his career as a kid sweeping the floors at the dealership owned by his father and grandfather. He moved up the ranks, serving as a technician, then in sales and finance, and eventually as a general manager. At just 23 years of age, Ed became the youngest car dealer in the United States when he was awarded a Pontiac dealership in Blue Island, Illinois.
Today, the Ed Napleton Family operates more than 74 franchises in seven states. Taking pride in helping each community they live and work in, the Napleton Family name has become synonymous with excellence and teamwork. What started as a small family-owned business has blossomed into one of the most forward-thinking dealership groups in the country. Four of Ed's five children have proudly joined him in pursuing the family business and have a hand in the company's day-to-day operations.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
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Showing 2,603 reviews
May 01, 2020
Glad I met Jose at napleton hyundai. He listened to what I wanted to do and made it happen. He was nice enough to go get two vehicles from their warehouse and show the differences to me. Pleasant experience I wanted to do and made it happen. He was nice enough to go get two vehicles from their warehouse and show the differences to me. Pleasant experience and I highly recommend coming to see Jose . More
by Pls49
Employees Worked With
Jose serrano
April 28, 2020
Our experience at Napleton Valley Hyundai was a great one due to our salesman Goran Milidrag. He truly cared I believe we got the best deal. Highly recommend going to Napleton Hyundai and ask for Goran! due to our salesman Goran Milidrag. He truly cared I believe we got the best deal. Highly recommend going to Napleton Hyundai and ask for Goran! More
by rprjr67
Employees Worked With
Goran Milidrag
April 25, 2020
Always a great service at naoletons valley hyundai. Staff is always polite and alwasys willing to help. My family loves our hyundais! We will be back in the future! is always polite and alwasys willing to help. My family loves our hyundais! We will be back in the future! More
by Cile
Employees Worked With
Goran Milidrag
April 24, 2020
Thanks for making my dream car come true. Could not believe they got me into my new AUDI A8. They helped me make it happen. worth coming to see jose and damitri. def recomend them for yall Could not believe they got me into my new AUDI A8. They helped me make it happen. worth coming to see jose and damitri. def recomend them for yall More
by darbon
Employees Worked With
Jose Serrano
April 24, 2020
My boy Jose hooked it up with an awesome Santa Fe. I couldn’t believe he got me 0% on our new Santa Fe. He was friendly and very professional. All around awesome experience. Went through all the feature couldn’t believe he got me 0% on our new Santa Fe. He was friendly and very professional. All around awesome experience. Went through all the features and made us part of the napleton family. Definitely recommend. More
by Jmorgan
Employees Worked With
Jose serrano
April 22, 2020
I had the best car buying experience at Napleton Hyundai. Julissa worked with me over the phone and was very helpful and gave me a straightforward honest numbers (wasn’t the case at the dealership I was at p Julissa worked with me over the phone and was very helpful and gave me a straightforward honest numbers (wasn’t the case at the dealership I was at prior to coming here). Belsie went over all of the features on the Tucson; she was very knowledgeable, patient, and super nice! More
by Terry
Employees Worked With
Julissa Ludovic, Belsie Solis
April 18, 2020
Jordan was a great sales rep. Gave us a great deal on a new car and a used car. Worked with our financial numbers and got us where we needed to be. Would definitely buy another car from him. new car and a used car. Worked with our financial numbers and got us where we needed to be. Would definitely buy another car from him. More
by mollygabe
Employees Worked With
April 18, 2020
I recommend working with Jose. As soon as we came in he made us feel like part of the family. He listened to what my needs and budget were and found me a vehicle that I love. He mad As soon as we came in he made us feel like part of the family. He listened to what my needs and budget were and found me a vehicle that I love. He made the process easy and explained everything to me. He helped me work all the features of my new Elantra. Definitely will recommend friends and family to Jose. More
by jeffwags17
Employees Worked With
Jose Serrano
April 18, 2020
A mi gente latina, les recomiendo a mi amigo José. El pudo ayudarnos salir manejando una Santa Fe 2019 certificada. Nos enseñó varias y nos trató con mucha atención. Bien honesto y se ve que le gusta ayu pudo ayudarnos salir manejando una Santa Fe 2019 certificada. Nos enseñó varias y nos trató con mucha atención. Bien honesto y se ve que le gusta ayudar a la gente. Les recomiendo que dejen de ir a otros lugares y vengan a ver a José serrano. More
by Osodiaz01
Employees Worked With
Jose Serrano
