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Napleton's Valley Hyundai
Aurora, IL
2,604 Reviews
Edward W. Napleton, opened his first automotive business in 1931 on Chicago's South Side. With a $700 loan, a strong work ethic and a belief in common courtesy, he opened the Napleton Buick Service Station. Francis Napleton, Edward's son, was by his side to help foster the growth of the young business in its early years.
Napleton's first dealership was a DeSoto franchise, and when that brand was discontinued with little warning, Napleton quickly aligned itself with another Chrysler nameplate, Plymouth, eventually being awarded several additional franchises. Edward and Francis both believed in hard work and exceptional customer service, values that they passed down to the next generation of Napletons. Five of Francis' eight children have worked in the auto business their entire lives.
Edward F. ("Ed") Napleton, Francis' son, is a third-generation auto dealer. He began his career as a kid sweeping the floors at the dealership owned by his father and grandfather. He moved up the ranks, serving as a technician, then in sales and finance, and eventually as a general manager. At just 23 years of age, Ed became the youngest car dealer in the United States when he was awarded a Pontiac dealership in Blue Island, Illinois.
Today, the Ed Napleton Family operates more than 74 franchises in seven states. Taking pride in helping each community they live and work in, the Napleton Family name has become synonymous with excellence and teamwork. What started as a small family-owned business has blossomed into one of the most forward-thinking dealership groups in the country. Four of Ed's five children have proudly joined him in pursuing the family business and have a hand in the company's day-to-day operations.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
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Showing 2,604 reviews
March 21, 2020
The best! Love my new car! Had a great experience at Napleton’s Valley Hyundai. Goran did a great job and provided me with all the information that I needed to Love my new car! Had a great experience at Napleton’s Valley Hyundai. Goran did a great job and provided me with all the information that I needed to buy a perfect car for myself . More
by Crew1
Employees Worked With
Goran Milidrag
March 21, 2020
Nizar was kind and patient. He was extremely helpful with exactly my needs/what I was looking for. From Klarrysa to Nizar to the finance, it was a wonderful experience, thank you! exactly my needs/what I was looking for. From Klarrysa to Nizar to the finance, it was a wonderful experience, thank you! More
by Srein
March 20, 2020
I am very pleased with how easy the transaction wentwith a new lease. Nizar was extremely helpful in the leasing process. First time leasing a car and I’m confident I will return to the same dealership in t a new lease. Nizar was extremely helpful in the leasing process. First time leasing a car and I’m confident I will return to the same dealership in the future. I will definitely ask for Nizar again. Sam was also very helpful in explaining the process. Very happy More
by sheri.simos
Employees Worked With
Sam Ismahil 5 stars, Nizar Assria
March 20, 2020
Ben made my car buying experience a comfortable, easy going experience. He went over all my new car's safety features with me and showed me how to set up my phone to be integrated with my car's system. T going experience. He went over all my new car's safety features with me and showed me how to set up my phone to be integrated with my car's system. The whole process was quick and efficient. More
by Elizabeth
Employees Worked With
Benjamin Marlowe
March 20, 2020
Working with Goran at napleton Hyndai was a great experience. I was in need of a new car and he made it so simple. He was able to secure me a great deal on the perfect car that got me a ton of featur experience. I was in need of a new car and he made it so simple. He was able to secure me a great deal on the perfect car that got me a ton of features While keeping the final cost within my budget. Thanks again Goran! See you soon More
by Tnsstr
Employees Worked With
Goran Milidrag
March 18, 2020
Kostas our salesman took the time and found us the perfect car. Brian the finance manager was also great. I recommend kosta and the dealership 100% perfect car. Brian the finance manager was also great. I recommend kosta and the dealership 100% More
by Blayrereimann
March 16, 2020
Dion Allen was great, quick service, worked with the budget. Dion was very friendly! He showed the car fax on the vehicle. We test drove the car it ran good. I’m happy Dion was the sales man budget. Dion was very friendly! He showed the car fax on the vehicle. We test drove the car it ran good. I’m happy Dion was the sales man More
by Rlampkins
Employees Worked With
Dion Allen
March 14, 2020
I was recently in an accident and was referred to capital one to Napleton’s Valley Hyundai. I was met by Nizar who made the process easy and stress free one to Napleton’s Valley Hyundai. I was met by Nizar who made the process easy and stress free More
by Adrainf
Employees Worked With
Other Employees :
Goran Milidrag, Nizar Assria, Keayana Gaona, Belsie Solis
March 14, 2020
This is my second car I buy from Napleton valley Hyundai. Amazing experience both times. I am very pleased with both transactions. I will continue to do business with Napletons Amazing experience both times. I am very pleased with both transactions. I will continue to do business with Napletons More
by dma0802
March 14, 2020
Dion and Jason did an amazing job getting my wife into her beautiful Tucson! My experience is what made me buy the vehicle. I will definitely be back for more in the future! her beautiful Tucson! My experience is what made me buy the vehicle. I will definitely be back for more in the future! More
by oschavin
